Customer Care Computer

CURRICULAM VITAE

Monica Chhibber Singh

Mailing Address: Carrier objective

House No. 20, Modern Complex To work in a competitive challenging and growth oriented Environment

Behind Shuttering House, with scope of learning, innovation and career development.

Baltana (Punjab). To acquire knowledge by devoting full efforts towards the work undertaken.

Ph. No. 981-***-**** Qualification

977-***-**** Graduation (Bachelors of Arts) in Year 2000.

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E-Mail:

Technical Qualification

*.******@*****.***

GNIIT 3 Years Computer Diploma from NIIT.

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**************@*****.***

Advance Java Programming from NIIT.

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Personal Data: Quality Management Course from NIIT.

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Date of Birth: 26-06-1980 French Course from Punjab University.

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Sex: Female Customer Relationship Certificate from Paul Merchants Ltd.

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Nationality: Indian

Marital Status: Married

WORK EXPERIENCE :8 YEARS.

1. PAUL MERCHANTS LTD SEC 22 A CHD

Languages Known: (NOV 2008 TILL DATE.), Punjabi Designation: BRANCH INCHARGE –FOREX AND

English, Hindi

CUSTOMER CARE

& French.

Job Profile: Handling all the assignments of Branch.

Additional Assignments : Making Foreign Exchange related Mises,

Business related tele-calling, Welcome Calls to Sub-agents, Managing

all cash related work etc.

Interests:

Presently: Since 15 Feb 2010 –Paul Merchants Chandigarh Airport.

Listening Music.

Designation : Customer Care Officer.

Job Profile: Handling Customer Care Operation (Pan India Toll-free

No.of Paul Merchants Ltd. )

Additional Assignment : Handling Other Works like Newsletters,

Sub Agent Kits Maintainace, Sending Birthday Cards to Clients, Doing

Loyalty Cards scheme, at times handling Reception Desk too.

2. GRIFFINS STUDY CIRCLE –SEC 8-C

CHANDIGARH

(JAN 2007-OCT 2008)

Designation: Counselor cum Office Assistant.

Job Profile: Handling Enquiries related to Courses offered, Maintains

Office Records and Preparing Assignment Notes as per instructions

under guidance of Dr. I. D. Shukla (Managing Director ).

Additional : Maintaining Accounts Records etc.

3. L& L Service Pvt. Ltd. –SEC 8 C CHANDIGARH

(FEB 2002- Dec 2005)

Worked as a Supervisor Since Feb ‘2002. Handled Credit Cards Division of

“Standard Chartered Bank “located in Sec 9 C Chandigarh Branch.

Additional : Maintained the Records of Employees under Various Projects

of the Company Viz Bajaj Auto Finance Ltd, Industrial Area Chandigarh,

Done Reconciliation for the assignment performed .

Handling Credit Card Operation under Vyasa Bank Sec 8 Chandigarh .

4. ALPINE PUBLIC SCHOOL –PINJORE (BHAWANA).

(FEB 2001-MARCH 2002 )

Designation: Computer Faculty.

Job Profile: Worked as a Computer Faculty.

Additional: Besides also taught them Additional Subjects to Primary

Classes as SST and G.K.

Part Time: Aptech Computer Education Chandigarh

Worked as a Computer Faculty and taught Basics computer Knowledge.

Competencies

• Fast Learner, Adapt well to changes and pressures in workplace.

Family Details: • Good Presentation Skills.

Husband Name • Good Communication Skills.

Mr. Kuldeep Singh • Work effectively with diverse groups of people.

Children :

• Ambitious and Committed to excellence. .

Ishit

• Committed to Deadlines and Schedules.

6+ Years Old Son

• I have excellent work Ethics and I am team oriented with strong

analytical and logical qualities.

• I assess myself as a Hardworking, Sincere & Enthusiastic person

who can adapt to any environment with

.

ease.

Declaration

I confirm that the information provided by me is true to the best of my

knowledge and belief.

(Monica Chhibber Singh )

Place :Chandigarh

Contact this candidate