Management Project

J OHN D AVID B ELL, C ISM

** ******* ****, ********** *******, New Jersey 08889

Home: 908-***-**** ****@*************.*** Cell: 908-***-****

www.linkedin.com/in/johndbell

Executive Profile

Highly motivated, results-driven technology executive offering more than 18 years of progressive

experience in technology operations, security and systems management, with a unique mix of

technical skills and business savvy. A seasoned leader with a proven history for innovative

technology solutions in both large and small company environments. Successful in aligning

technology and innovative strategies with business needs. Excellent project management skills and

remarkable breadth of expertise in technology management, service management and infrastructure

technologies.

Additional areas of expertise are:

IT planning & Deployment ITIL v3 Service Management Change Management

Project Management Quality Management Vendor Management

Business Disaster Recovery Virtualization Technologies Employee Management

Systems Validation Phone Systems & VOIP Technology Budgeting

CAREER ACCOMPLISHMENTS

Cmed Ltd., Horsham UK (Based in Murray Hill, New Jersey) 2008 – 2009

Global Head, Technical Operations

Head of Technical Operations for a global Contract Research Organization and Technology

Company, running SaaS eDC (electronic data capture), supporting users on clinical trials in over 40

countries worldwide, charged with all aspects of technology management, corporate infrastructure,

security, regulatory compliance, vendor management, training and support.

Support over 400 company owned laptops deployed globally clinical trial sites, including security,

hardware upgrades, patch management and remote support, supporting 9,000 users worldwide.

Re-negotiated vendor contracts to reduce annual spend by $500,000. Revamped all technology

purchasing procedures to leverage global technology spend.

Implemented virtualization technologies to consolidate 60% of the companies sever base onto

VMWare; reducing hardware and support costs by 50% while providing an enhanced regulatory

environment by working with development group to fast track testing and deployment of application

releases utilizing snapshot technologies to provide full role-back capabilities.

Produced and successfully tested company-wide disaster recovery and business continuity plan.

Implemented an ITIL global helpdesk, ticketing system and support website to provide 24-7 support

for the companies eDC technology, with first and second line support from offices in the UK and US.

Intertek - QTI, Whitehouse, New Jersey 2002 – 2008

Director, Information Technology, Pharmaceutical and Fine Chemical Division

Provided technology leadership, responsible for all aspects of tactical, technical, execution and

support for the pharmaceutical and fine chemicals division of a dynamic, global testing corporation;

directly integrated IT systems and infrastructures for eight global, FDA / EMEA regulated business

units.

Managed budgeting, staffing, capacity planning and strategic direction for six US locations and two

European locations with a total fulltime staff of 20 and numerous contractors.

Led team to define user requirements, test, and implement an Oracle based 21 CFR Part 11 / SOX

compliant electronic document management, CAPA, change management and archival system.

Directed the full lifecycle development of a validated, company-wide laboratory Thermo Electron

Nautilus Oracle information system (LIMS), cutting paperwork by 80% in one year.

Defined standardized datacenter build and requirements for all locations throughout the division.

Completed full build out within two centers and provided ongoing budgetary requirements for future

expansion throughout the division.

Revitalized requirements for, and completed server virtualization of Windows 2003 fully-redundant

regulated infrastructure and Exchange 2003 on VMware servers, with Equallogic iSCSI storage.

Supported company on IT and validation requirements for zero-issue FDA compliance audits 2002,

2005, 2007.

Medco Health Solutions, Inc., Fairlawn, New Jersey 2000 – 2002

Director, Network Services

Directed Network Services Department, including 25 full-time & over 30 contract employees:

managed support & change solutions for 24-hour, 30,000-port network while providing 99.9% up

time.

Managed annual infrastructure budget ~$10 Million, for multiple large scale datacenters throughout

the US supporting 15,000 users and greater than 4 petabyte of data.

Designed network and project managed installation of, two 1,000-seat call center/pharmacy facilities;

managed migration from shared to switched platforms for three additional 1000-seat facilities,

implemented fully redundant tier III data centers in locations in New Jersey and Florida. Designed,

implemented and supported local and wide area network with 220 routers, 180 switches, 30,000 ports,

34 IGX wan switches, and voice/data integration in 36 offices nationwide.

Reduced annual data costs by 33% (over $1 million) while increasing total bandwidth by 2/3 after

implementing carrier-based ATM services, reducing dependency on traditional point-to-point circuits.

Renegotiated 15% reduction in all vendor contracts utilizing experience & knowledge of the reseller

field.

MC Corporation / Volt Information Sciences, Warren, New Jersey 1996 – 2000

Director, Network Services

Foster Wheeler USA Corporation, Clinton, New Jersey 1993 – 1996

Senior Communications Analyst

Bellcore, Livingston, New Jersey 1991 – 1993

Network Analyst

EDUCATION

SUSQUEHANNA UNIVERSITY, Selinsgrove, Pennsylvania

Bachelor of Arts in Mass Communications, 1991

INFORMATION TECHNOLOGY SKILLS ADDENDUM

JOHN D. BELL

Technology Skills Needs Assesment, High Availability Systems, Standard Operating Procedures,

Global Systems Support, Infrastructure Design, Data Center Management,, Return-

On-Investment Planning, Database Planning, Network Management, Wireless

Networking, Management, Systems Integration, Voice-Data Convergence, Systems

Management, Multi-Vendor Integration, Active Directory Design and

Implementation, Network Architecture, Technology Licensing

Applications PeopleSoft Financials, my SAP, Qumas eDoc Compliance, Agilent Cerity, Thermo

Electron Nautilus LIMS, Microsoft Office, Microsoft Project, Visio, HP Openview,

Network General Sniffer, Cisco Works, Master Tech, Solar Winds, Fluke

Systems Microsoft DOS Windows 7, MS Active Directory, Unix: (Solaris, HPUX, SCO,

LINUX), Exchange 5.5 - 2007, IIS, Novell, Oracle 10g, SQL Server, mySQL,

VoIP, Avaya Phone Systems, Juniper, VDI, Foundry, EMC NAS & SAN, VMware

Infrastructure 3 / vSphere 4, Open Source, Ubuntu, Citrix

Hardware Cisco Routers (2K, 3K, 4K, 7K) & Switches (3K, 5K, 6K), HP Procurve Switches,

HP Servers, IBM Bladecenter, VPN, Firewalls (PIX, Checkpoint, Sonicwall), IDS,

CSU, 3174, CIP, Brocade, Juniper, HUBS, IGX, Remote Access

Current Certified Information Security Manger, ISACA Feb 2008

Certifications

Retired CCDA, CCNA, CNA, MCP

Certification

Internet Protocols TCP/IP, MPLS, IPX, SNA, SDLC, SNMP, RMON, SMTP, DNS, DHCP, LDAP,

& Networking NTP, VTAM, VoIP, SONET, ATM, Frame Relay, Dedicated, ISDN, PTSN, POTS,

WLAN, DSL, DWDM, Ethernet, Token Ring, FDDI, Structured Cabling (Copper

and Fiber), EIGRP, IGRP, OSPF, BGP, RIP, HSRP, iSCSI

Industry Training “ITIL v3 Foundation,” ILX Group, 2009

“Managing Global Teams,” 2008

“Writing functional SOPs,” 2008

“Cmed Quality Systems Manager,” 2008

“Functional Technology Auditing,” ISACA, 2007

“Qualified QTI Trainer,” 2006

“Information Technology Project Management,” American Management

Association, 2004

“Requirements for Computerized Systems Validation and Compliance,” ISPE, 2004

“Managing Project Teams,” Rutgers University - Center for Continuing Professional

Development, 2003

“Computer Ethics,” 2001

“Cisco Certified Network Associate,” 1997

Management Departmental Developed Revitalized Directed Drove Guided Led Organized Inspired Devised Set Up Originated Designed Initiated Started Formulated Established Created Generated Introduced Redesigned Launched Achieved Obtained Delivered Attained Completed Secured Negotiated Effected Enhanced Produced Increased Expanded Performed Succeeded Conducted Improved Demonstrated Implemented Accomplished Surpassed Analyzed Evaluated Solved Investigated Eliminated Corrected Utilized Reduced Identified Tackled Reorganized Reviewed

Resolved Reshaped Strengthened Streamlined Simplified Examined Revised AD vCenter health hospital medical device sox cobit ISO/IEC 27002 HIPAA Val IT Enterprise Architecture telecom performance intelligence

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