Project Manager Analyst
Resume:
Hung Vo
Clermont, FL *****
******@*****.***
SUMMARY: Extensive experience in the computer industry with a strong background in full-life cycle
project management, business analysis, application programming, data administration, data modeling, and
database administration.
EXPERIENCE:
08 – Present Codeworks
Senior Consultant
Assigned to Metavante as the Senior Consultant
• Developed system and detail design documentation for existing system and new
processes for Loans, Payments, and Invoices
• Worked with Project Managers to develop detailed project plans for enhancements
• Worked with Business Analysts to execute test scripts to validate system
enhancements against RTM
• Developed and tested loans, payments, and rates programs using COBOL
390/VSAM/CICS/Smartest
06 – 08 Vega Consulting/Ciber Inc.
Senior Business Analyst
Assigned to Harcourt Publishing Incorporated/Elsevier as the Senior Business
Analyst.
• Participated in the planning stage of project to discuss deliverables and to identify
major stakeholders
• Developed system and detail design documentation using Visio/Word for the
existing Billing, Invoice, Payment, and Account Receivable systems for the
conversion effort and new enhancements to existing processes
• Conducted JAD sessions for Use Cases development and requirements gathering
• Worked with business users to collect/translate business requirements for technical
enhancements, defects, or other development requests
• Worked with developers to analyze technical requirements to support enhancements
• Worked with Project Managers to develop detailed project plans for enhancements
• Responsible for maintaining relationship/requirements between major stakeholders
and the development group
• Created design documents – Scope of Work, Detailed Functional Design, Test Cases
• Produced and updated system/support documentation out on Sharepoint
• Worked with the QA team to develop RTM documentation and to execute test scripts
to validate development source codes
• Worked with QA team to validate post-implementation data
• Met with QA team and business users to discuss success and failure points for post-
implementation results
04 – 06 Computer Associates
Senior Business Analyst
Assigned to the Office of Personnel Management as the Senior Business Analyst
• Collected business requirements from internal/external sources for the Life
Insurance system
• Translated business requirements into technical specifications
• Worked with developers to analyze technical requirements to support enhancements
• Worked with Project Manager to develop detailed project plans for enhancements
• Developed system and detail design documentation for the DPLI system
• Developed data and system flow diagrams using Visio/Word
• Developed testing scripts using Hiperstation for all on-line screens
• Worked with QA to support User Acceptance Testing and cross-system testing
98 – 04 Systems Applications Incorporated
Business Analyst/Project Manager
Assigned to the Blue Cross and Blue Shield account as the Business Analyst.
• Worked with business users to collect/translate business requirements for technical
enhancements, defects, or other development requests for the Enrollment system
• Worked with developers to analyze technical requirements to support enhancements
• Worked with the QA team to execute test scripts to validate RTM
• Developed system documentation for existing programs and new enhancements
• Developed data and system flow diagrams using Visio
• Performed Unit/String/System testing of programs using Expediter
Assigned to the Verizon account as a Project Manager/Business Analyst
• Participated in the planning stage of project to discuss deliverables and to identify
major stakeholders
• Worked with business users to collect/translate business requirements for technical
enhancements, defects, or other development requests for the Account Receivable
system
• Worked with developers to analyze technical requirements to support enhancements
• Worked with QA to support UAT and system validation through the use of RTM
• Responsible for maintaining relationship/requirements between major stakeholders
and the development group
• Performed extract of data from external billing systems (DB2, ORACLE, VSAM,
flat files), convert, and load data into the Account Receivable system
• Provided ongoing and complete service to clients including handling day-to-day
issues between clients and consultants, consultants and corporate, and clients and
corporate
• Developed Account Receivable and Billing systems using
DB2/COBOL/VSAM/CICS in MVS/XA environment and PEGASYS as the
migration tool
• Performed DB2 local database administration function: Repair, RunStat, Start
DataBase, Load, Unload, Create, and Reorg
• Performed Unit/String/System testing of programs
• Worked with QA team to validate post-implementation data
Assigned to the Marriott account as the Senior Programmer/Analyst
• Developed Revenue Management system using DB2/COBOL 390/VSAM
• Developed Unit/String test scripts, Conversion/ Extract-Tranform-Load programs,
System and Detail Design Documentation
• Performed Unit/String/System testing of programs
• Performed DB2 local database administration function: Repair, RunStat, Start
DataBase, Load, Unload/Extract, Create, and Reorg
92 – 98 COMSYS Technical Services
Project Manager/Business Analyst
Assigned to MCI Global/Tax/Fulfillment projects as Project Manager/Business
Analyst
• Managed all aspects of a SDLC project that included a team of eight developers and
four quality assurance personnel for the development of the Billing system
• Worked with business users to collect business requirements for technical
enhancements, defects, or other development requests.
• Worked with developers to analyze technical requirements to support enhancements
• Worked with QA team to support UAT and Pre-production testings
• Worked with QA team to validate post-implementation results
• Extracted Fulfillment data from ORACLE tables to convert and load into DB2
tables
• Coordinated all software migration to user acceptance/production environment
through Endeavor
• Directed and coordinated activities of project personnel to ensure project progresses
are on schedule and within budget
• Identified and scheduled project deliverables, milestones, level of effort, required
tasks, software release plans, and system functional specifications
• Conducted technical interviews, recruiting, and terminating services of consultants
91 - 92 IMI SYSTEMS
Senior Consultant/Business Analyst
Assigned to MCI Call Processing department as a Business Analyst to participate in the
re-engineering of the Call Traffic Editor:
• Collected business requirements from internal/external sources to be translated into
detailed technical specifications for system development
• Designed system using CASE Tools (IEW/ADW - Planning, Analysis, and Design)
• Developed data flows/process flow diagrams, and functional /system requirement
specifications for existing systems and new enhancements
• Worked with business users to execute test scripts to validate development
• Worked with developers to analyze technical requirements to support enhancements
• Worked with QA to validate test cases for UAT and system testing
89 - 91 CACI INC-FEDERAL
Database/Requirement Analyst
Assigned to the Database Administration group as a Database/Requirement Analyst:
• Served as Business/Requirement Analyst to collect business requirements and
translate into technical specifications for system development
• Designed and developed database design/implementation, user accesses, proper
usage and performance of SQL/DS and DB2 databases
• Utilized QMF and SPUFI to navigate through different databases (ORACLE, DB2,
SQL/DS) for data load/unload and to generate statistical reports
• Wrote PL/1 and COBOL programs to handle different input data format for loading
data into database
87 - 89 ORI/CALCULON
Programmer /Analyst
Assigned to Housing and Urban Development as a Programmer to work on the COAP
Accounting system.
• Collected business requirements from internal/external sources to be translated into
detailed technical specifications for system development
• Developed system using Cobol and MAPPER 1100
TECHNICAL SUMMARY:
Hardware: IBM 30XX, 43XX, 37XX, IBM PCs, UNIVAC 11XX, VAX 8350
Software: COBOL II/390/LE, DB2, CICS, QMF, SPUFI, BMC, ISPF, MANTIS, (4GL), ROSCOE,
MAPPER (4GL), PL/1, BASIC, FORTRAN, PASCAL, PL/SQL, SQL, ORACLE,
VSAM, SQL*PLUS, ADW, IEW, MICROFOCUS, EXCELERATOR, TELON, XDB,
Data Manager, MVS/XA, Z/OS, JCL, TSO/ISPF, DBASE III+, FILEAID, INTERTEST,
EXPEDITER, ENDEVOR, APS Client Server, Borland C++, OS/2, VISUAL C++,
WINDOWS 98/NT, Visual C++, PVCS, Java, JavaScript, SQL Server 2000, SQL Server
2005, HTML, Visio, Unix, Microsoft Project, PEGASYS, FILEAID, FILEAID for DB2,
Lotus Notes, FTP, NDM, Endevor, HiperStation, Platinum for DB2, Smartest, Sharepoint
EDUCATION: Computer Science - University of Maryland, 1982 - 1986
Project Management – Learning Tree - 2000
HTML, JavaScript, Java Programming – IT Advance Training – 2001
Introduction to Unix – IT Advance Training - 2001
Requirement Gathering – Management Concepts Incorporated - 2005
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