Carmen Mazariegos, AHM, COS
Mt. Airy, MD 21771
Cell (240) 398 – 2029
*************@*****.***
EMPLOYMENT:
Regional Property Manager March 2009 – Present
Grady Management – 7 Residential Properties - Conventional
1,806 Units in Maryland and Virginia
Supervise 7 Community Managers, 6 Service Managers,
•
Routine Property Inspections 4 times a week
•
Random Audit of Files, Guest Cards, Key Logs, etc.
•
Monitor Vacancy and Delinquency
•
Create Marketing Plans to help determine market position weekly
•
Monitor Account Payable closely and approve expenses
•
Create variance reports on a monthly basis
•
Manage major capital improvement projects including vendor selection and contract negotiating
•
Review resumes, interview and hire for all positions
•
Approved all renewal increases
•
Create structure to all sites
•
Regional Property Manager January, 2008 – March 2009
AIMCO – 10 Residential Properties – Affordable and Conventional
1,642 Units in Baltimore and Salisbury
Supervise nine Community Managers, 9 Service Managers,
•
One Area Maintenance Supervisor and 1 Administrative Assistant
Routine Property inspections including preparation for Owner, State Agency and REAC inspections
•
Monitor Vacancy and Delinquency
•
Create Marketing Plans to help determine market position
•
Monitor Account Payable closely and approve expenses
•
Create budgets for each site. Exceeded budgeted NOI by $611,000 in 2008
•
Create variance reports on a monthly basis
•
Conduct regular on-site meetings with management and service teams
•
Manage major capital improvement projects including vendor selection and contract negotiating
•
Regional Property Manager February, 2005 – January, 2008
Finesa Real Estate Group-8 Residential Properties – Conventional
1,468 Units in PG County, Frederick County, & Baltimore County
Supervised one Sr. Property Manager, five Property Managers,
•
one Sr. Maintenance Supervisor
Conducted annual employee reviews
•
Daily property visits/vacant ready units/common area/guest card follow up
•
Conducted random file audits
•
Approved all renewal increases
•
Set collection goals for the 10th, 20th, & 30th of every month
•
Developed marketing plans and reviewed market surveys
•
Reviewed Call Source recordings once a week
•
Determined pricing strategies
•
Conducted monthly Property Manager meeting
•
Reviewed resumes, interviewed and hired for all positions
•
Trained all new managers
•
Provided strong team development
•
Created budgets for each property
•
Worked in conjunction with the acquisitions team - conducting the file audits & unit by unit walks
•
Regional Portfolio Manager (Promoted) March, 2001 – September, 2005
Regional Residential Manager September, 2000 – March, 2001
Zuckerman Gravely Management, Inc–4 Residential Properties - Conventional
1,667 Units in MD, VA, DC & 4 Commercial Bldgs. 240,210 sq.ft.
Promoted after seven months of service and added 4 commercial buildings to my portfolio
•
Supervised four Property Managers and seven Chief Engineers
•
Created and maintained Preventive Maintenance Program
•
Conducted random building inspections
•
Bulk bidding for better pricing
•
Oversaw renovations for a 459 unit property, interior and exterior
•
Increased average rents by $280 per unit
•
Reduced delinquency from $140,000 to $21,000 within one year
•
Maintained bad debt write offs to under 1%
•
Prepared monthly variance reports
•
Property Director August, 1999 – August, 2000
Community Manager –
Polinger, Shannon & Luchs – Alexander House
311 Units Conventional Units
Reduced delinquency from $36,000 to $3,000 within nine months
•
Improved occupancy from 90% to 100% & maintained position
•
Created a waiting list ensure property maintained high occupancy
•
Maintained weekly and monthly operating reports
•
Responsible for creating and monitoring the annual budget
•
Inspected vacant units to ensure perfect move-ins
•
Community Manager August, 1998 – August, 1999
(Promoted)
AIMCO/NHP – Willow Creek Apartments/137 Units Garden – Conventional
Assistant Community Manager August 1997 – August 1998
AIMCO/NHP – Loudoun House Apartments – 248 Units Garden – Affordable
Regional Office Manager February, 1995 – August, 1997
(Promoted)
NHP Management Company
Administrative Assistant October, 1994 – February 1995
NHP Management Company – Jessup District Office
Check Research Supervisor (Promoted 3 times within 5 yrs) December 1989 - October, 1994
NationsBank – Operations Centers in Hyattsville and Baltimore
CERTIFICATIONS: Certified Assisted Housing Manager - AHM, Certified Occupancy Specialist, COS
SOFTWARE: Microsoft Office, Jenark, Rent-roll, One-Site, Clarity, Peoplesoft