Manager Quality Assurance

MARIAM K. THOMAS

**** ****** **** *********

Edison, NJ 08837

Home: 732-***-**** ************@*****.*** Cell: 646-***-****

ECM PROFESSIONAL

Over 11+ Years of Information Technology experience, including 7 years of Enterprise Content

Management (ECM) technologies (EMC Documentum suite, Marklogic, Artesia and Captiva) and 5 years of

Digital publishing with strong understanding of Systems Development Life Cycle (SDLC), Object Oriented

Programming, Project Management, ECM application Architecture, Software Quality Assurance and

Quality Control. Exposure to industry standards such as Sarbanes-Oxley Act(SOX), Code of Federal

Regulations, Chapter 21, Part 11 [21 CFR Part 11] on Electronic Records and Signatures. Software

Integration experience with EMC Documentum and MarkLogic products, EMC Documentum with SAP, and

capturing solutions using Captiva InputAccel. Team player / Team lead with a Professional attitude and

excellent analytical skills. Manage and co-ordinate with vendors and offshore teams for successful

implementation of applications under aggressive deadlines.

TECHNICAL SKILLS

Documentum Suite Documentum Content Server(4i/5.i/6i (6.0/6.5)), Digital Asset Manager,

DAMtop, Webtop, WDK, DFS, DFC, WCM, ApplicationXtender, SCS, Web

Publisher, PDF Annotation Services, XDQL, X-Query, DTD, Media

Transformation Services, Documentum Transformation Services, ADTS,

Site Caching Service, Trusted Content Services (TCS), AIS, FSS.

Application Builder, Application Installer, Workflow Manager, Documentum

Administrator, Desktop Client, Developer Studio, DQL, API, Docbasic,

Eclipse Plug-in, Documentum Composer, Forms Builder, Process Builder,

TaskSpace.

ECM Software MarkLogic - ML server 3x and 4.0

Image Rendition Services - AGS and Alchemy

EMC Captiva – InputAccel 5.2/5.3/6, IAI 2.1/3, Dispatcher 4.0/6

Arbortext - Epic Editor, E3, Epic Adapter for DCTM and Publishing Engine

Others - Adobe professional, SharePoint, JIRA, Eclipse, Samson, RePoint,

Quality Center. PDFAqua, PDF Optimizer, RenderPerfect, Annodoc,

EZSubs, Docubridge.

J2EE and Frameworks Java, JSP, Servlets, Struts, JDBC, JavaScript, CSS, XML, XSL, AJAX

Application/Web Server Weblogic 8/9.1, Websphere 5/6.0/6.1, Apache Tomcat 5/6, JBoss 4, Java

Web Server 2.0, IIS, IBM HTTP Server.

Platforms Sun Solaris (9/10), AIX, HP UX, WIN NT/XP/2000/2003, Mac OS

RDBMS Oracle 8i/9i/10g, SQL Server (2000), mySQL, Ms Access

Programming Java (J2EE, JDBC, Applets, Servlets, RMI, Java Beans and AWT/JFC, JSP),

Languages Visual Basic, C, C++, and PL/SQL

Operating Systems Sun Solaris, Linux, XP, HP-UX, Windows 2000/XP/NT

IDE and Tools Eclipse, JBuilder, WSAD, Dreamweaver, DBVisualizer, TOAD

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MARIAM K. THOMAS

2114 Edward Stec Boulevard

Edison, NJ 08837

Home: 732-***-**** ************@*****.*** Cell: 646-***-****

PROFESSIONAL EXPERIENCE

THE MCGRAW-HILL COMPANIES, New York, NY 2005 – 2009

Documentum Specialist, Digital Asset Library Projects

McGraw-Hill Education is a leading global provider of educational materials, information and solutions for

the Pre-K through 12th grade, Assessment & instruction, Higher Education and Professional markets in

USA. The McGraw Hill Education mission is to be the premier worldwide provider of products and services

that improve and shape teaching and learning in the digital age. Standard and Poor which is a part of

McGraw-Hill is the global leader in credit ratings and credit risk analysis.

Projects

Digital Asset Library (DAL) Project: DAL is a web based repository for self contained assets with

images and XML tagged dynamic Content.

Admin tool: The application was built to accomplish the administrative tasks of Digital Asset Library

application. Tool was developed to create various Business Units, manage Control Vocabulary, manage

users, manage Pre-ingestion tables, managing Service announcements and application unavailability,

reprocessing of assets through Mark Logic and Alchemy etc.

Content Server Migration: Migration of DAL repository from 5.3 to 6.5 and from Solaris platform to

Linux.

Metadata Ingestion Tool: Designed and developed a web based tool to ingest meta-data information

to DAL.

Coursesmart: A web based application which allows to access digital course materials from five higher

education textbook publishers. The identified titles from McGraw-Hill Higher Education business units

were fed into Coursesmart from DAL on Demand.

DAL-PRIMIS: Integration of Digital Asset Library with PRIMIS.nxt, an online McGraw-Hill Education

(MHE) eBook store (www.primisonline.com) which allows creating a custom printed book or downloading

an eBook.

Grow Network Migration: Migration of content from an entire MHE business unit from Oracle Content

Management System to a DAL repository.

S&P Financial Group Migration : Migration of content from Finanical group (Standard and Poor’s) to

DAL Repository by creating a new docbase and upgrade from 4i to 5.2.5.

Environment: Content Server 5.3 SP5 / 6.5 SP1, DAM 5.3 / 6.5, WebTop 5.3 SP5, DA, WCM, AIS, FSS,

Alchemy, MarkLogic 3.2.8 /4.0, BEA Weblogic 9.1, Solaris 10, Oracle 10g, Media Transformation Services,

AGS, Windows NT, Linux, Java, J2EE, DQL, API

Responsibilities:

• Full responsibility for the operation, support, maintenance and enhancement to a mission critical MHE

application based on Documentum and MarkLogic.

• Actively involved with Project Planning, Architecture, Development, Integration, Implementation and

post production support.

• Managed /Administered Documentum and J2EE Applications. Responsible for User Management,

Change Request Management, Job Management, Ingestion Processes and System Maintenance.

• Effectively managed and implemented the change requests, Bug fixes and Code changes.

• Participated in gathering business requirements, writing technical design and technical assessment for

change requests initiated by business requirements.

• Coordinated and worked with various Business, Development, Project and Technical team.

• Monitored system health and performance, conduct performance tuning with database administrators.

• Coordinated Database Administrators, Systems Engineers, Network Engineers, and vendor Technical

Support to diagnose and resolve system problems.

• Installed System Software and maintained system configuration, Docbase Administration, setting up

user profiles, creating/manage users, groups, ACL’s, Methods, jobs, LDAP Configuration, Manage

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MARIAM K. THOMAS

2114 Edward Stec Boulevard

Edison, NJ 08837

Home: 732-***-**** ************@*****.*** Cell: 646-***-****

Sessions .

Participated in various pilot projects to determine new products/technology based on business

•

requirements

• Provided ongoing Quality Support (including level 3) for the applications in staging and production

environments.

• Analyzed and developed an administration plans for Access Control, Storage Usage management for

ECM applications.

• Installed and configured Development, QA and Production environments. Created POC and Sandbox

environment to pilot new applications and software’s.

ABBOTT LABORATORIES, Waukegan, IL 2003 – 2005

Sr. ECM Consultant

Project

Global Document Management System (GDMS): This Project included configuration, deployment,

administration and support of a Global Document Management System (GDMS). The System automates

workflow processes for validating, and processing of the data and dossier associated with drug approval.

It is used by multiple business units within the organization. The system was developed for creating,

reviewing, managing and storing the documents and finally submitting the approved documents to FDA.

The system is developed based on Documentum and ECM related products.

Environment: Content Server 5.3, Application Builder 5.3, DFC 5.3, DQL, API, WDK, WF Manager,

Webtop, Web publisher, Websphere Application Server 5.0, Remedy, Java2, Java Script, JSP, Oracle 9i,

Sun Solaris, Windows 2000, Arbortext Editor, Publishing Engine, Epic Adapter for DCTM, Captiva

InputAccel.

Responsibilities:

• Completed installation and configuration of GDMS repository and related components, including

documentum products like webtop, documentum administrator, application builder and Arbortext

products like Epic Editor, E3 and Publishing Engine.

• Installed and Configured InputAccel for Scan and Index application required to deliver documents to

the Documentum system in a timely and accurate manner.

• Configured the InputAccel server and client modules such as scan, image processing, OCR, indexing,

export and administrative.

• Monitored the processes using scripts / tools and maintained the application.

• Created users, groups, ACL’s, custom objects and object types using DQL, API in Documentum

Administrator.

• Administered the entire documentum setup including performance monitoring and enhancement.

• Used Remedy for managing/tracking the support tickets.

• Provided support for the customized Documentum Compliance Manager (DCM) application.

• Worked extensively with Documentum Application Builder (DAB) for creating lifecycles, assigning

appropriate permission sets for objects used by the system.

• Customized WebTop features like Search, Inbox and UI by developing custom JSP and XML tags using

WDK and DFC.

• Involved in creating the Test scripts and validation of the system.

• Managed ACL, user and groups using Documentum Administrator.

• Created DQL scripts to delete inbox items, create custom object types.

• Involved in configuration of Site Cashing Services and Site Deployment Services and provided support

for Web publisher users.

• Used LDAP server for user authentication purpose.

• Provided support and maintenance of the GDMS application.

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MARIAM K. THOMAS

2114 Edward Stec Boulevard

Edison, NJ 08837

Home: 732-***-**** ************@*****.*** Cell: 646-***-****

LIFESCAN, Milpitas, CA 2002 – 2003

Documentum Consultant

Project

Medical Information Documents (MI): LifeScan is a Johnson & Johnson company specializing in

healthcare products. LifeScan is responsible for some major breakthroughs in blood glucose monitoring

systems. Document Management system is LifeScan’s Electronic Repository and content management

solution based on Documentum 5i. The objective of this system is to simplify the process of storing and

retrieving Medical Information Documents for the Therapeutic team. Role based security for the

documents along with additional customizations were implemented on the WebTop layer.

Environment: Documentum eContent Server 4.2, Developer studio, Tomcat, Desktop client 4.2,

WebCache, AutoRender, XML, XSL, XSLT, Sun Solaris 8.

Responsibilities:

• Involved in designing the functional specification as well as design documents for the entire system.

• Wrote scripts in Java that automatically populated the Documentum docbase.

• Created users, groups, alias sets, ACL’s and various Documentum objects during the development.

• Developed custom administrative tools and scripts (using the Documentum server API) as required to

support system maintenance and administrative tasks.

• Provided system administration in support of Documentum and various associated tools and

applications.

• Designed and tested the Documentum workflows and lifecycles for web content management.

• Extensively involved in using Documentum Web Publisher for authoring the XML/XSLT templates and

presentations and integrating the content with the current website that is being developed using

ASP.NET.

• Configured WebCache with Documentum Web Publisher and the Web Server for automated publishing

onto the website. Customized the web-publisher interface.

• Personalized the user interface using DFC and WDK components.

• Customized the auditing procedures to track the workflows and the email programs that send task

notifications to the users and groups during the content approval process and publishing.

TEST PREP ONLINE, NV 2000 – 2001

Sr. Web Developer

Project

TestPrepOnline.com: Online provider of test preparation services for various categories and subjects

in the form of simulated tests, with real questions and scoring features. A candidate or an individual can

use these tests before appearing for the final qualifying examination, which may be conducted by

departments of various states, or by certifying agencies. The Resource section of the site gives a large

pool of information on various state License requirements and contact information’s. Partner Program and

Corporate accounts are other main features of the system.

Environment: JDK 1.2, Swing, JSP 1.1, JavaScript, HTML, SQL server, JDBC 2.0, Win 2000, VSS, Dream

weaver UltraDev, SQL Server 7.0, Apache / Tomcat Web server.

Responsibilities:

• Designed and developed various modules, including Accounts Management (Corporate and Partner

programs).

• Designed and developed the Administrative Manager Bean Component for active Content Management.

• Designed Database using Principles of Database design.

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MARIAM K. THOMAS

2114 Edward Stec Boulevard

Edison, NJ 08837

Home: 732-***-**** ************@*****.*** Cell: 646-***-****

Created Views, Stored Procedures, Triggers and Indexes.

•

Maintained the Source code Version control using CVS.

•

Developed the Interactive pages in JSP, Servlets, Java Script, HTML and CSS.

•

Developed User interface from Administrative manager component using.

•

Deployed beans, JSP pages on Apache / Tomcat Web server

•

Created SQL Server packages to Transfer Test data to the Database from CSV / Excel Files.

•

POLARIS CO., Chennai 1998 – 2000

Java Developer

Project

Indent Tracking System: Automating the indents made by different departments of the organization.

Tracking the stock of various Stationary, initiating indents for approval, approval of indents by the

designated authority. The functionality of the system is different according to the type of the users

logging in to the system. The approval and issue modules are restricted to admin level users (issuing and

approval authority). The system has automatic generation of purchase orders (for approval) as and when

the items run out of stock and/or the items go below the reorder level.

Environment: JDK 1.2, AWT/Swing, Servlets, Java Script, Oracle 7.x and Windows NT.

Responsibilities:

• Analysis and Design of the system.

• Designed and Developed User interface using HTML, Applets (Swings).

• Developed code for establishing connection between applets and Servlets.

• Used JDBC for Database connectivity.

• Actively involved in design and development of Tables using Oracle.

• Tested and debugged various modules.

• Involved in Functional and Detailed Design of various modules.

EDUCATION

Master of Computer Applications (MCA), Madras University, India

BS, Physics, Kerala University, India

PROFESSIONAL DEVELOPMENT

Project Management, AMA Institute, NY

CERTIFICATIONS

Quality Control / Quality Assurance, Mercer Community College, NJ

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