Quality Assurance Test

James White Shelton

*** ********** **

Richmond, Virginia 23233

Phone: 804-***-****

Email: ***************@*****.***

OBJECTIVE: Currently seeking employment as a Test Coordinator/Quick Test Pro Test

Automation expert.

QUALIFICATIONS

Test Coordinator who uses life cycle methodologies to proactively

lower costs and increase earnings. Writes detailed requirements,

designs, test plans, and test cases and leads testing. Actively listens

and questions when gathering requirements. Researched many

issues thoroughly and quickly provides solutions. Systematically tests

solutions. Lead testing meetings. Managed defects with Test Director

and Team Foundation Server. Uses interpersonal skills when

instructing and working with expert users. Has Test Director

administration experience. Load Tests. Designed test cases and

synchronized Test Cases in Mercury Test Runner, ran test cases in

Mercury WinRunner, designed and synchronized in Tests Mercury

QuickTest Professional. Learns many new skills quickly. Works as

team player with a strong work ethic. Communicates effectively.

EDUCATION

1994Bachelor of Science in Computer Science, Virginia Commonwealth

University

Work Skills: Mercury Test Director Administration, Mercury Test

Runner, Mercury WinRunner, Mercury QuickTest Professional, Load

Testing SQL, Tivoli Problem Management, Peregrine Service Center,

Windows Server 2003, Pascal, EDI, UNIX, Main Frame, MS Access,

MS Excel, MS Word, MS Power Point, MS Visio, MS Outlook, MS

Team Foundation Server for Testers, MS SQL 2005 Server

Management Studio.

EMPLOYMENT

February 19th 2008 – August 24th 2009

Quality Assurance Analyst, The Martin Agency (Full Time Employee)

• Responsible for Quality Control at Martin Interactive.

• Create Quality Control Best Practices

• Developed test plans, test cases, tested.

• Evaluated Flash Automated Testing Software.

• Tested HTML, PHP, JavaScript, CSS and Flash.

• Used Fiddler to test Web Trending Code.

• Coordinated Weekly Schedule Documentation for Developers.

September 1st 2007 – January 9th 2008

Business Analyst, Wachovia Securities (Contract)

• Documented financial processes for proxies and prospectuses.

• Used Six Sigma tools to begin improvement process.

• Developed metrics for Six Sigma process.

• Experience with tax and securities data.

• Interviewed business users in person and online

February 14th 2006 – August 14th 2007

QA Technical Lead, Euro RSCG Worldwide

• Mentored Team on QA Best Practices

• Technical Interviews of new employees

• Developed test plans, test cases, tested.

• First at company to develop and run test automation and

performance testing on Team Foundation Server

• Evaluated Mercury Software

• Load Tested and Developed Load Tests

• Documented SQL and C#.Net Applications.

• Modified and ran SQL Queries.

• Began Studying for SQL Server 2005 Certification.

November 20th 2005 - January 24th 2006

QA Manager (Contract), United Network of Organ Sharing

• Managed a team of 9 quality assurance specialists.

• Interviewed and hired new employees.

• Managed a two month project with Microsoft Project.

• Held weekly staff meetings.

• Defined and reviewed weekly reports.

• Trained new employees on UNet, a Web based system.

• Mentored QA Team on QA practices such as writing test

requirements. Wrote test plans.

• Reviewed Requirements documents and test plans.

• Completed ISO Audit. Modified work flow diagrams in MS Visio.

• Modified and ran SQL Queries.

• Held team birthday's and pizza parties.

June 20th - November 20th 2005

UAT Testing Coordinator (5 month Contract), Genworth Financial

• Lead business users in developing test plans, test cases, and

test procedures.

• Coordinated testing activities.

• Lead defect management meetings using Microsoft Project

and Test Director.

• Report on Status to Managers using graphs and charts.

• Ensured UAT team adhered to UAT Testing Methodology and

stayed on schedule.

• Ensure UAT team adhered to Testing Lifecycle.

• Developed processes and training material for test tools.

• Conducted user training.

• First at company to develop automation of web testing using

Mercury QuickTest Professional.

• Created a project plan and requirements to upgrade to

Mercury Quality Center.

• Documented procedures and benefits of using testing

automation. Served as Test Director Administrator.

March 7th 2005 – July 7th 2005

Business Analyst (Four Month Contract), PayerPath, Inc.

• Analyzed documentation from Trading Partners and wrote

requirements for EDI Software Development and EDI

Implementation including test requirements.

• Wrote SQL Queries and learned to write SQL Transactions.

• Completed four month assignment in two months.

• Fulfilled additional responsibilities of analyzing Machine

Readable Reports and analyzed additional Lines of Business

for Third Quarter.

2004-2005

System Administrator of Test Lab, Circuit City

• Held sole responsibility for the Test Lab for the Legacy Point of

Sale System then for the P.O.S. written in Java.

• Filled two positions and added QA responsibilities: including

writing test strategies, test plans, and test cases for other

teams using POS Test Lab to test their own systems.

• Recorded and synchronized automated tests of the Java Point

of Sale System with Test Runner and Mercury QuickTest

Professional.

• Ran automated tests on Java in Mercury WinRunner.

• Initiated process to review IT designs for test environment

requirements.

• Communicated code defects with programmers.

• Held daily release meetings.

• Handled developer requests for test lab hardware and

software configuration. Configured Test Systems.

1999-2004

Programmer/Tester, Circuit City

• Lead testing for more than ten developers who wrote test

cases for a large project with Mercury Test Director. Initiated

use of Mercury Test Director for test execution and defect

tracking and reporting to managers.

• Interviewed business users for requirements, wrote designs,

wrote test strategies, test plans, and test cases for POS

projects to lower costs by as much as one million dollars a

year.

• Discovered production issues and provided solutions, in some

cases saving as much as $100,000 per year.

• Wrote detailed test steps and performed manual testing.

Researched code and data issues for business users.

• Estimated efforts in Microsoft Project to help business users

determine costs.

• Worked as Application Support Programmer and Developer

simultaneously for three years.

• Coordinated with Electronic Commerce, Open Systems, Java,

AS/400 teams.

1997-1999

Electronic Data Interchange Specialist, Southern States

• Supported EDI applications on Windows and Main Frame.

Worked with Business Partners to Support EDI and Configure

• EDI to reduce paperwork and lower costs for suppliers.

Communicated Issues and Resolutions to Business Users.

• Wrote EDI Scripts.

• Documented Processes.

1995-1997

System Administrator, Computer Science Corporation

• Installed, configured and supported Unix Systems and

Hardware for the Standard Army Retail Supply System.

• Instructed U.S. Army Specialists in UNIX.

• Wrote UNIX Scripts.

• Traveled overseas and in U.S.

1995

Free Lance Programmer, Microcomputer Services

• Wrote Employee Time Clock for Video World and upgraded

time clock to have a manager override and to be used at other

companies.

Activities: I manage a website and lead group volunteer efforts for a non-profit group. I

began investing money when I have a paper route in high school and I continue to learn

about the financial world. I enjoy travel to places such as Italy, Germany, and France. I

enjoy attending cultural events such as the Festival of India and the Folk Festival.

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