Software Engineer Project

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MAYANK SHYAM, MCP NET Sunnyvale, California 94086

484-***-**** **********@*****.***

T EAM L EAD/SOFTWARE E NGINEER

Proven success in developing, implementing, and managing complex projects to

deliver innovative technical solutions to critical business needs

A results-driven, visionary Team Leader/Software Engineer with over ten years of experience in

developing, implementing, and managing technical projects. Dependable and focused leader with a

MBA degree and engineering background. Demonstrated abilities to function in a fast-paced and

highly competitive environment. Possess expertise in Microsoft Net, C#, Visual Basic, and RDBMS.

Core competencies include:

Microsoft Technologies IT Project Management

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Microsoft Net/C# Product Management

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Three Tier Architecture Gathering Requirements

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Communication & Negotiation Statement of Work

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Technology Deployment Software Development

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Finance Healthcare

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P ROFESSIONAL E XPERIENCE

Software Engineer/Manager 2007-2009

NEXTDOCS, King of Prussia, Pennsylvania and Sunnyvale, California

Managed and developed Microsoft Net projects for different clients. Worked with a team to

develop and deploy configurable solutions. Coded the application using Microsoft Net, C#.

Gathered requirements, translated functional needs into technical specifications, and

communicated specifications to development team.

Selected projects:

Pfizer: Dec 2008 – Sep 2009

Enhanced Pfizer’s ability to submit FDA-compliant documents by collaborating with partner to

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deliver user-friendly data entry application. This was a SharePoint application that would

allow users to submit documents. These documents were validated, internally approved, and

eventually were sent to FDA or EMEA for approval. Worked on the functional and technical

specifications documents. Created several class libraries in Visual Studio 2008 (net 3.5) using

C#. Established connection and wrote queries against the SQL 2005 database. Used web

controls, validation controls and used Cache objects to maximize the performance of data

transfer. Used UML to show a high level picture.

Involved in testing the SharePoint application with the team. Ensured the testing team was

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referring to functional and technical specifications. Prepared the training manual with the help

of a tester. Communicated back and forth with the testers and users.

EBay: Feb 2008 – Oct 2008

Designed PERL and net applications for eBay that identified and displayed fraudulent

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activities. Created Statement of Work, supervised two programmers, and led frequent client

meetings. Coded a PERL application that would display fraudulent activities on a web page

using HTML and JavaScript. Later this application was redesigned using Microsoft Net/C# 2.0.

Designed several class modules in net 2.0 and created a few web services using C#. Coded

two classes to read and write to SQL database. Coded one class library for validation

purposes. Designed a Microsoft C# Console application to test some data after receiving user

input from the console application. The asp net application read data from a few XML files.

County in Tucson: July 2007 – Nov 2007

Successfully developed vendor procurement project for the County in Arizona, resulting in

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more efficient hiring practices and enhanced communication with vendors. Wrote statement

of work with the help of an analyst, mentored development team, and wrote detailed

technical specifications. The technical specifications included writing of ERD diagrams and

flow charts.

Coded the application using ASP Net/C# 2.0. Followed the technical specifications with the

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team to design several screens. Worked on the presentation layer, ADO.net, class libraries,

and created Web Services. Used session objects and cookies to store data to be transferred

between web forms. Used a web farm. Used SQL Server to save the session objects to ensure

scalability.

The net application wrote temporary data to SQL 2005 database. The key data was

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permanently saved in Oracle and was transferred to Oracle on a periodically. Worked closely

with the DBAs to understand the database structure. Worked very closely with the business

analyst in understand the functional requirements.

TEAM LEADER, 2006-2007

COMPUTER SCIENCES CORPORATION, Boston, Massachusetts

CSC has a proprietary product (NEHEN) that is used by hospitals (provider) to exchange transactions

with insurance companies (payers). Provided comprehensive hands-on project support for healthcare

clients, to include coding, design, and testing. Supervised team of three project staff. Interacted

with client to gather and document requirements. Drafted RFP responses and developed SOW and

work breakdown structures. Authored design documents.

Selected achievements:

• Managed the proprietary healthcare software and documented user requirements.

• Contributed to revenue growth and key client wins by assisting management teams with RFP

responses. Researched solutions and delivered presentations to secure new clients.

• Coded the application using C#. Mentored junior developers. Designed and modified

secondary services for United Healthcare.

• Communicated effectively with United Health Care’s technical team to understand technical

requirements.

• Tested the product with the team. Logged in bugs in the Lotus Notes database.

• Deployed the application at local hospitals. The deployment was either an upgrade or a new

implementation.

SOFTWARE ENGINEER, 2001-2004

VARTIKA, INC., San Diego, California

Worked as a Team Lead to monitor, design, and code applications for clients in different industries.

Interacted heavily with stakeholders. Took some management responsibilities. Assisted the project

manager in writing the project plan. Heavily involved in design and coding. Pursued a MBA degree

after Vartika was acquired.

Selected projects:

Internal Project for MCI: May 2003 – June 2004

• Played a key role in a year long internal telecommunications project to capture customer

feedback, complaints, and inquiries. Authored project plan, led application coding efforts, and

worked closely with an offshore team on development and testing. The offshore team resided

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in Pune, India and gave progress reports periodically. Coded a Microsoft Net/C# application.

Worked on 3-tier architecture and wrote technical specifications. Created class libraries, web

services, user controls, and used ADO net to extract data from SQL Server. Wrote some XML

files.

Thomson in Mexicali, Mexico: May 2002 - April 2003

This was a travelling job. Thomson manufactures television tubes and the panel and funnels

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had to go through six stages in the plant before the glass was made. Designed a strategy and

a Visual Basic application that integrated with Programmable Logical Controls (PLC) to detect

whether or not Television Panels on the conveyor belt met the standards. Communicated with

various stakeholders. Created complex modules in the existing Visual Basic application that

would interact with PLC. The Visual basic application had to be integrated with PLC via API

calls. Software was installed on the operating system where the Visual Basic application

resided to enable integration. A handshake between the VB application and PLC had to be

established before binary data could be exchanged. The Visual Basic application had a GUI

that showed the status of its communication with all PLCs. It was replacing SCADA.

Worked closely with manufacturing engineers to resolve data collection problems. Tested and

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modified Visual Basic applications to eliminate duplicate data at various stations in the plant.

Made recommendations to the client.

PFPC in Berwyn, PA: Feb 2001 – March 2002

Coordinated a team of four programmer analysts to maintain a large financial application for

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PFPC. This application was designed to sell and monitor mutual funds. This was a Visual Basic

application (VB6) communicating with a proprietary database that resided on VAX/VMS.

Created new modules in the VB application and wrote APIs. Used third party controls such as

VsFlexArray, 3-D Sheridan, and DBGrid in VB6 extensively. The code was always reviewed by

the team and the application was tested by the QAs.

CONSULTANT, 2000

PRICEWATERHOUSECOOPERS (PwC), San Diego, California

Recruited to deliver superior client-focused service as industry embraced web technologies. Gained

diverse experience working across both client / server and CRM practices. Delivered competitive

advantages to clients by implementing best practices; coded, monitored, and analyzed business

processes. Selected to install Siebel internally in collaboration with team of eight engineers.

Selected projects:

• Led study to evaluate / implement best practices for integrating IVR with Siebel.

• Enhanced VB 6 application for County of San Diego, using VBA and SourceSafe.

• Transformed VB applications to web-enabled applications using Classic ASP.

• Configured Call Centers at Siebel.

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Prior experience as Software Engineer with VTI Corp / SAIC.

E DUCATION & C REDENTIALS

Master of Business Administration (MBA) • UNIVERSITY OF WOLLONGONG, Wollongong, Australia

Bachelor of Science in Civil Engineering • LEHIGH UNIVERSITY, Bethlehem, Pennsylvania

Certifications:

Microsoft Certified Professional (MCP; ID=6312246)

Project Management Professional (PMP), PROJECT MANAGEMENT INSTITUTE (PMI)

• Certified in Siebel E-Business 2000

T ECHNICAL P ROFICIENCIES

Visual Studio 2008 (ASP.Net 3.5, 2.0/1.1/1.0, VB.Net, ADO.Net),

Development Software:

SharePoint, Visual Basic 6.0, Visual InterDev, 6.0, C#, Perl, Regular

Expression, HTML, Siebel 2000, XML, COM/DCOM, MTS, VBA,

Crystal Reports 7.0, SQL, PL/SQL

MS Project, MS Visio, MS Power Point, MS Office, Visual SourceSafe,

Other Software:

AutoCAD, Corel Draw, RoboHelp, ForeHelp, System Architect (CASE

Tool), Omron PLC, Management Scientist

SQL Server 2005, Oracle 11i, MS Access

Databases:

Linux, Windows XP, Windows 2000,Windows 95, VMS, DOS

Operating Systems:

3-D Sheridan, Far Point Controls, VsFlexArray, True DBGrid, DBGrid

Third Party Controls:

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