Sales Training
Resume:
Robert J. Kinnison Jr.
**** *********** **., **********, ** 75006
***@***********.***
Who are you?
An innovative enterprise, looking for training and development professionals to maintain, update, and develop training curriculum and also
facilitate training to call center employees of all levels.
Who am I?
Highly creative and versatile trainer, eLearning developer, and group facilitator.
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One of less than 5,000 International Coach Federation Certified Coaches worldwide (ACC, 2007).
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Member of Apple Inc.'s elite Creative Guest Training and Core Core Training Facilitation teams.
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Leading collaborator. Leading coach. Leading facilitator. Leader.
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First Glance Abilities:
Training Delivery / Presentation
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Design, and facilitate training courses, seminars, and career development partnerships for all levels of corporation. Delivered
conference keynote addresses. Hosted top rated on air radio shows in various formats.
• Coaching / Consulting / Management
Advanced and certified 1 to 1 coaching skills, designer of dozens of custom professional growth programs for professional,
corporate, sales, and personal clients. Foster career engagement; improve performance of high potentials, and train, mentor, and
encourage leaders. Create, execute, and monitor management systems. Inspire teams. Develop direct reports.
Operations / Selling / Business Management
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More than $1,000,000 in career new business. Delivered ride along sales coaching. Achieved, or exceeded quarterly budgets.
Mastered customer focused selling, yield management, pricing, negotiating, relationships, time management, and presentation.
Where have I worked?
•Apple Inc., Cupertino, CA
Creative Guest Trainer / Guest Training Mentor / Core Guest Trainer
Facilitating discovery based learning by exemplifying, facilitation, and commitment; developing internal customers. Mentoring and
developing new skills in peers, other facilitators, and market and regional leaders and high potentials. Improving feedback systems, and
creating interactive instructional design tools, multi media training products, and learning curriculum. 02/08 Present
Lead Creative / Creative
Enriching the lives of thousands of software training customers. Managing a team of 10; Coordinating staff schedules; evaluating current and
future talent; analyzing customer flow, NPS, and staffing; creating programs for departmental progress, and metrics success. Delegating
effectively, building a strong team culture, motivating teammates and managers; exemplifying confidence in the face of ambiguity; and solving
problems. 10/07 Present
•Mental Edge Training, Inc., Carrollton, TX, President
Founded, built, and managing personal development coaching / training firm. Lead seminars, work one on one with clients in person, and via
tele coaching. Creating customized personal goal attainment audio materials. Creating accountabilities, action plans, and self discovery that
moves client forward in personal / professional / career achievement. 3/05 Present
•Dispatch Broadcast Group, Columbus, OH (WBNS TV), Account Executive
Produced outstanding sales results for TV, Internet, and convergence advertising products. Increased share on core accounts. 3/04 3/05
•NBC Television, Columbus, OH (WCMH TV), Account Executive
Consistent, leading TV and on line sales performer for NBC Owned and Operated TV station. Achieved, or exceeded quarterly budgets,
assisted in staff motivation, chaired department subcommittees, and served as sales department’s computer leader, and trainer. 10/00 3/04
•Select Radio stations; St. Louis, Mo, Crystal Lake, IL, Louisville, KY, Columbia, MO, Talent
Hosted top rated radio shows in various formats. 1989 1996
Where was I educated?
University of Missouri, Columbia, MO Webster University, St. Louis, MO Apple, Inc., Cupertino, CA
Major in Radio/TV Major in Music / Jazz Performance Creative Strategies
Minor in Speech/Communication Minor in Communication Creative Foundations / Core T3
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