Project Manager Management

RIZWAN PASHA, PMP

**** ****** ******, *** ***** CA 94582.

H: 925-***-**** C: 847-***-**** E: ******.*****@*****.***

OBJECTIVE: FULLTIME & CONTRACT POSITION

Seeking a senior project/program manager position where managing enterprise wide cross

divisional projects and intense focus on quantifiable results will improve project success rate

and deployment timeline.

SUMMARY:

Over 12 years of experience and deep understanding of project management and SDLC

methodology, challenges, strong process oriented and implies best practices. Skilled in

crafting innovative solutions, managing budget, SOW, managing project risks, UAT, user

acceptance testing, and engaging all management levels by effective communication.

ACCOMPLISHMENTS:

• Successfully managed and executed large scale multiple concurrent enterprise wide projects

to move company headquarters from IL suburbs to downtown Chicago while managing $22

M budget.

• Coordinated and managed business transition between two fortune 500 companies and

multiple partners overseeing government regulatory compliance. Delivered the project 4

weeks ahead of schedule saving $3 M in rental and contractual obligations.

• Reduced employees absenteeism 10% company wide by developing absent management

system; achieving $2M yearly savings by leading the cross divisional teams through defining

the scope & statement of work, creating estimate & budget, and project planning.

• Designed, developed, and integrated of-the-shelf and home grown applications using

software development lifecycle for $7 Billions Company and contributed to $400 Million

revenue stream.

PROFESSIONAL EXPERIENCE

UNITED AIRLINES, Elk Grove, Illinois/San Francisco, California • 1989 – 2009

Senior Project Manager Application Development / R&D • 2007 - 2009

Spearheaded enterprise-wide implementation of USA.net e-mail system for 36,000 employees.

Directed offshore application development team based in India for Java-based J2EE solutions.

Led a team of 30 developers, 2 solution architects, and 4 business analysts.

• Led design, build, test, and deployment of the complex real-time emergency planning system to

production, 40 days ahead of schedule by implementing parallel tasking and fast tracking.

• Successfully executed “green” initiative to reduce employee paper use and increase electronic

communication.

• Exercised leadership role and increased project completion rate to 95% and reduces delays to 50%

by implementing PMI & SDLC methodologies and mentoring senior management.

Program Manager for Supply Chain Management • 2005 – 2007

Responsible to reduce inventory to acceptable levels. Charged with, and successfully

implemented, just in time aircraft parts procurement system. Synchronized warehousing, engine

and instrument repair activities while mitigating risks.

• Saved company $1M annually by incorporating Lean Distribution Efficiency methodology and

non-hazmat tracking for domestic and international destinations.

• Decreased costs and improved turnaround times by 20% for aircraft parts service by

developing/implementing new service protocols/strategies and integrating new functions to

existing applications.

Program Manager for Technical Deployment & Integration (Corp Real Estate) • 2004 – 2005

Tasked to deliver UA’s most cutting-edge technology installation to date. Coordinated the move of

UA headquarters from outmoded facility to new state-of-the-art building with no business

continuity losses. Coordinated with 15 departments, 10 vendors and 30 MDs and over 600

employees.

• Directed Novell account migration for 350 employees.

• Negotiated vendor contracts to secure 25% more product and service support.

• Monitored remediation of 100+ applications from Windows 95 to Windows XP.

EDS in sourcing Program Management • 2003

Tasked to bring EDS managed IT services, network operations, end-user engineering, filed

services, and service desk in-house.

• Managed migration of over 2500+ network devices from EDS to United by implementing

regimented change control processes and follow-up procedures.

• Supervised 10 senior project managers to bring in-house, Network Operations, Field Services and

End-user Engineering.

Portfolio Management (CIO Business Office) • 2002

Managed two VP’s project portfolios to ensure budgets and work demands are balanced.

Performed budget forecasts to maintain baseline financial plan.

• Organized multiyear planning for Information Technology division Budget.

• Orchestrated wall walk to prioritize over 100 applications for 30 managers for application

development timeline.

Senior Project Manager for Continuous Process Improvement • 2001 – 6 months

Charged with overseeing day-to-day operations of project to identify and reduce IT asset

discrepancies managed by outside vendor EDS.

• Saved $386K by discovering and removing 3,500 retired items from inventory data base.

• Implemented metric that improved error reporting by 47%.

Project Manager for United Express Transition • 2001 – 6 months

Responsible for improving processes in the UAX transition project. While one feeder airline

leaving and other joining United Express umbrella, managed the transition without operational

interruption and seamless experience for all passengers.

• Charged with driving cross-functional teams to appraise UA’s readiness for company’s transition

to ground handling.

• Restructured project plans for regional feeder airlines to move in or out of the UAX program.

• Shaved four weeks from 24-week project, resulting in considerable cost savings.

Senior Staff Analyst for Technical Support • 1998 - 2000

Led optimization activities for desktop performance and supported systems-wide applications.

• Created/maintained desktop computer software images and ensured their quick deployment to

large numbers of computers.

• Assisted in coordinating company’s migration from token ring to Ethernet environment.

EDUCATION & CERTIFICATIONS

Master of Science in Management Information Systems

Golden Gate University, San Francisco, California

Bachelor of Science in Applied Science & Technology / Aircraft Maintenance

Thomas Edison State, Trenton, New Jersey

Certified Project Management Professional (PMP)

Lean Six Sigma Green Belt Trained

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