Marcia S. Shields
**** ******* ***** . ******, ** 75243 . Mobile 214-***-****
**********@*******.***
High energy, creative thinker with successful sales and marketing experience, most
recently in the field of healthcare. Proven leadership skills with ability to make sound
decisions, develop collaborative relationships and manage multiple projects
simultaneously. Excellent verbal and written communication skills.
EXPERIENCE
MedeAnalytics Sept. 2006 -- present Dallas, TX
Director, Marketing Communications www.medeanalytics.com
MedeAnalytics is a private, $65M provider of clinical, operational and financial
performance analytics to healthcare providers and payers. The company is
headquartered in Emeryville, California. I am based in the Dallas office.
Provide strategic and tactical direction to marketing communications team, reporting to
SVP Marketing. Support both payer and provider sales teams for brand awareness and
lead generation, working closely with both product marketing teams.
Drove complete brand identity change in 2009 from MedeFinance to MedeAnalytics that
included name change, messaging, Website overhaul, all collateral and internal and
external communications. Manage staff of four: Website developer, graphic designer,
copywriter and events manager. Responsible for planning, budgeting and managing all
tradeshows (14 in 2008) and client events. Responsible for creating, managing and
executing multi-channel campaigns. Responsible for media buying, advertising, sales
collateral and industry association relationships. Write all press releases, pitch by-line
articles, case studies and feature stories to industry media and secure speaking
engagements. Manage outside vendors including public relations firm, printers and
tradeshow vendors. Created the MedeKids www.medekids.com program which supplies
art kits and teddy bears to over 1,000 children in client hospitals. Company has
experienced 33% revenue growth year over year.
Wilson Associates Nov. 2001 – Aug. 2006 Dallas, TX
Agency Vice President
Responsible for business development, client relationships, creative direction, project
management, client media plans, writing and editing for branding, advertising and
communications collateral. Responsible for creating and driving rebranding initiatives in
five major law firms. Two firms won national branding awards as a result of the work.
Other clients included publicly traded technology companies, healthcare organizations,
commercial real estate companies and Boston College, among others. Left the agency
to work for client, MedeFinance.
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Bowne & Co. Feb. 1995 – Nov. 2001 Dallas & Chicago
Vice President Business Development, Southern Region, Bowne Business Solutions
(NY based)
Dallas, TX Sept. 1998 – Nov. 2001
Bowne & Co, a $1B public, NY based financial printing company, acquired Donnelley
Business Solutions in 1998 which made Bowne Business Services, just three years old,
a $100M business unit. The name was changed to Bowne Business Solutions, and I
was transferred to Dallas to open a new region.
Opened southern region; led sales and project teams to secure long-term
contracts from professional services organizations for document management
services including word processing, desk-top publishing, reprographics, mail
rooms and litigation support services. Managed seven direct reports.
Team delivered five new multi-million dollar contracts, two with national services.
On budget each year.
Worked in collaboration with parent company financial printing sales team on
executive level client presentations.
Vice President & General Manager, Central Region, Bowne Business Services (NY
based) Feb. 1995 – Sept. 1998
Opened Chicago, Cleveland and Detroit offices for new Bowne business unit, a
start up. Hired sales and operations, managed build-out of offices and
production facility. Managed 36 direct and indirect employees.
Developed cross-selling compensation plan for other business units.
Developed sales training for all regions.
Participated on corporate acquisition team.
Sold largest national contract ($7M /3 years) during initial two years to a law firm
with eight locations.
Collaborated with London joint venture partner on large banking contract.
Exceeded budget, was $11M in revenue in third full year.
Merrill Corporation March 1992 – Feb. 1995 Chicago, IL
General Manager, Document Management Services for Chicago market.
Merrill Corporation is a Minnesota-based financial printing company.
Hired to develop market and turn-around unprofitable business unit in Chicago
Replaced and restructured sales staff.
Built relationships with financial printing sales team for cross selling.
Developed and conducted sales training for all regions in DMS business unit
Worked with home office marketing department to build brand – tradeshows,
advertising, materials, sponsorships, sales presentations and proposals
Increased sales 65% first year, 120% in third year.
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Pitney Bowes Management Services Aug. 1983 – Feb. 1992 Chicago & Dallas
Vice President & General Manager, Central Region
Chicago, IL Dec. 1988 – Feb. 1992
Promoted and transferred to Chicago in 1988 to improve four-state region sales
and profits.
Managed 230 employees (direct and indirect) in sales and operations, and $17M
in revenue.
Rebuilt sales, restructured operations, moved and consolidated offices.
Increased revenues by 35%, profits by over 300%.
Renewed five vulnerable accounts, representing $10.5M over three years.
Achieved 100% customer retention following Pitney Bowes Acquisition of
Pandick Technologies (where I was employed during time of acquisition).
EDUCATION
B.S. Journalism & Mass Communications, Iowa State University
High School Teaching Certificate, Iowa State University
Certified by Miller Heiman as Strategic Sales trainer
PERSONAL INTERESTS
Tennis, writing, reading, spectator sports, traveling with my husband.
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