Post Job Free
Sign in

Engineer Customer Service

Location:
4062
Posted:
March 09, 2010

Contact this candidate

Resume:

W ILLIAM P ETCHER

** ******* ***** *******, ** **062 207-***-**** ********@**********.***

SENIOR ENGINEER

Over 18 years of success in managing semiconductor process, manufacturing,

a nd engineering from initiation through product development and project

m anagement database set-up to qualification in domestic and offshore facilities.

Proactive, versatile, and results-driven Senior Engineer with solid history of engineering, qualifying,

and transferring semiconductor devices in multi-platform bench and tester hardware environments.

Experienced in product testing for diverse CMOS and BiCMOS device families including Logic,

Interface, Microcontroller, Operational Amplifiers, and Analog to Digital Converters.

Hands-on leader skilled in developing and empowering culturally diverse, geographically dispersed

staff to meet product and quality specifications.

Excel in collaborating across functions including fabrication, design, test engineering, quality,

customer service, application support, and overseas divisions.

CORE COMPETENCIES

Project Management Product, Manufacturing, Test & Quality Engineering DOE Test Analysis Design Testing

Yield Enhancement Bench Characterization Procedures, Equipment & Tools Analytical Diagnostic Instrumentation

Product Development & Characterization Statistical Analysis DOE Implementations New Product Introductions

Customer / Product Application Support Semiconductor Process Process Improvement Technical Writing

Operational Streamlining Database Software Applications Automatic Tester Equipment Operation & Calibration

Lab Bench Equipment Operation Mil-Aero Specification ISO 9000 Certification Complex Problem Solving

PROFESSIONAL EXPERIENCE

NATIONAL SEMICONDUCTOR, South Portland, ME 1990 – 2008

Semiconductor Company with 7000+ employees and $2B in 2008 revenue. Acquired and divested Fairchild

Semiconductor.

Senior Product Engineer 2001 – 2008

Promoted to lead, execute, and support new device product qualifications for Military Aerospace (Mil-Aero)

applications. Set up new products in National NPPRS database system. Completed test characterization,

documentation, test plan validation, and data analysis for all new products. Collaborated across functions with

fabrication, design, engineering, production, and marketing departments to secure support for new product

qualifications.

Managed engineering efforts at all facilities in-country during fabrication transfers to meet company specifications,

performed product test characterization analysis, data and statistical analysis, documentation, specification, and

completed final package. Led team of two technicians to conduct product engineering and test operation functions.

Served on National Mil-Aero Technical Review Board. Managed $100K-$500K budgets per product.

Selected Accomplishments:

Led successful qualification of three new products, Op-Amp (Operational Amplifier), A/D (Analog to

Digital) Converter and D/A (Digital to Analog) Converter chips, using CMOS and BiCMOS device families

for military aerospace contractors to ensure compliance with Department of Defense standards and

specifications. Utilized NPPRS and related systems to manage business case, manufacturing cost, and

product/test issues.

Delivered 10% improvement in device performance and 15% reduction in manufacturing costs by

successfully executing four fabrication transfers of CMOS semiconductor process lines from United States

and Singapore facilities to United Kingdom and Malaysia facilities, identifying product issues, and

implementing design changes.

W il l ia m Pe tc he r P a ge 2 o f 2

Played key role in closing Singapore facility following product transfers by transferring test equipment

and product types to new facility in Malaysia.

Product Engineer 1990 – 2000

Promoted from Senior Electronic Technician (1983-1989) to introduce new products on FACT and BiCMOS devices

through device manufacturing and product test characterization. Operated PC-based testers using Ethernet, USB,

and TCP/IP protocols and hardware. Conducted data analysis through use of VAX platform, DCL language, and

RS1 database.

Selected Accomplishments:

Improved device performance by 10% over previous lead frame and generated 15% increase in

orders by completing Design of Experiments for integrated circuit packing project. Enabled decision making

on better performance purchasing and raised product’s competitive position in marketplace.

Reduced test costs by more than 10% by managing Cold Temperature (-55C) Test FACT Elimination

project to eliminate cold test operation from production flows. Conducted and secured Technical Review

Board approval for large statistical analysis of past and current device data.

Contributed to increase in device performance by managing test and product specifications for space-

level product line manufacturing transfer from U.S. to Singapore.

EDUCATION

UNIVERSITY OF SOUTHERN MAINE IN PORTLAND/GORHAM, ME

Bachelor of Applied Science in Industrial Engineering

SOUTHERN MAINE TECHNICAL COLLEGE IN SOUTH PORTLAND, ME

Associate of Applied Science in Electronics Engineering

U.S. ARMY SIGNAL TRAINING CENTER IN FORT GORDON, GA

Telecommunication Training

PROFESSIONAL TRAINING

Semiconductor Failure Analysis Seminar Teradyne J971 Operation & Programming

Teradyne Catalyst Operation & Programming PCB Design AutoCAD

Test Development & Test Engineering M-bayse & NCAT Database

TECHNICAL COMPETENCIES

Software: Microsoft Excel, Word, PowerPoint, Project, Outlook Express, Lotus Notes

Languages: DCL, Basic, Visual Basic, Java, Perl, Pascal, C++

Operating Systems: VAX, UNIX, Windows NT/ XP/ Vista

Auto-Tester Equipment (ATE): MCT2K, MCT3K, Sentry, LTX, Teradyne Catalyst, Teradyne J971, Eagle, PC-Based

Test Systems using TCP/IP, USB, and Ethernet Protocols

Bench Equipment: Digital Volt Meters, Power Supplies, Oscilloscopes, DC Analyzer, Data & AC Signal Generators,

Logic Analyzers, Calibration & Diagnostic Equipment using IEEE 488 and RS232 Protocols

MILITARY SERVICE

United States Army E4 Communications Specialist Honorable Discharge



Contact this candidate