Michelle M. Fowler ***** Bardmoor Court St Charles, MD 20602 Home: 301-***-**** Cell: 301-***-****
Email: **********@*******.***
Certified Procedural Coder with nineteen years of progressive experience in billing, practice management and health information
technology.
WORK EXPERIENCE:
2007-Present Special Projects Coordinator Greater Baden Medical Services, Inc. Brandywine, MD
Coordinates new and existing program setup, tracking, training, development and evaluation in support of the programs
team.
Assists with disease registry database entry and reporting
Development and maintenance of new and existing relationships to sub-contract agencies and begins process for
contracting and with community resources in support of patient and the agency needs.
Assists director with special projects and liaison activities with other community organizations and agencies.
Represents the organization for community activities or advocacy purposes when necessary
EPRS and practice management system training and maintenance of files.
Centricity work flow, implementation and support
Assists with set up of new health centers and provides support to health centers covering various vacancies appropriate
to level of expertise in the given area.
Serves as a resource for clinical staff regarding program availability and eligibility.
Coordinates dental activities within the organization, including assistance with compliance and audits.
Center Supervisor
Support providers to enhance practice to provide clients with a patient-centered medical home
Enhance daily work flow to improve clinical outcomes
Manage daily operations for efficiency with a focus on patient satisfaction
Perform all staff interviews, new hires, and performance
Lead chart audit projects for compliance of special grant programs and insurance/MCO
Set up and procurement for new clinical dental suite in new health center
2003 – 2007 Practice Administrator R. Russell Bridges, M.D. Washington, DC
Oversee daily operations
Perform billing (posting, coding, A/R) using Medical Manager
Responsible for payroll and ordering office supplies
Manage accounts payable using Quicken
Ensure compliance with HIPPA regulations
Contract Negotiations
Credentialing
Financial Reporting/Analysis
Devised policies and procedures manual
2000 – 2003 Project Manager Plettner-Hart Management Consultants, Inc. Cincinnati, OH
Responsible for billing and consulting to physician practices
Wrote training manuals
Performed account analysis and credentialing
Misys PM trainer, implementation and support
Responsible for new client start ups
Created and analyzed financial reports
Provided surgical and E/M coding
Acted as liaison between billing staff and physicians
Compliance and Privacy Officer
Responsible for interviewing, hiring, and performing staff reviews
EDUCATION/CERTIFICATION:
BS in Biology/University of Cincinnati
Working toward Masters in Healthcare Administration/ Expected Graduation Spring 2011
BLS for Healthcare Providers Certification/Renewal 2013
CPC, American Academy of Procedural Coders
Member, PAHCOM
COMPUTER SKILLS: Proficient in Microsoft Office, Excel, Project and PowerPoint; Windows and Quicken