VICTORIA E. NICKEL
* ******** ***** *************, *** Jersey 07924
908-***-**** **********@*****.***
MARKETING / COMMUNICATIONS:
Marketing Communications Expense Management Administration
Accomplished professional with experience in website content management, corporate communication, and
administration. Proven ability to effectively work with various lines of business to accomplish detail-oriented and time-
sensitive tasks. Areas of experience include:
Internal / External Communications Media Planning
Conference Sponsorship W ebsite Content
Trade Show Coordination Expense Management
Contact Management
PROFESSIONAL EXPERIENCE
PRUDENTIAL FINANCIAL / PRUDENTIAL MORTGAGE CAPITAL COMPANY, Newark, New York 2001 to 2008
One of the nation’s leading commercial mortgage finance companies.
Communications Consultant – November 2007 to June 2008
Returned as a consultant performing all aspects of previously held Communications Manager role. Assisted organization in
transitioning of previously held Marketing functions as group was eliminated due to corporate downsizing.
Communications Manager – May 2005 to July 2007
Managed brand in all internal and external communications, including newsletters, direct mail, presentations, press re lease
templates, and company descriptions.
Oversaw news release process to ensure appropriate coverage and distribution to strategic media outlets.
Coordinated production of marketing materials by collaborating with key business leaders and managing vendo rs.
Creative development and strategic media planning.
Developed annual $1.5M marketing budget; prepared quarterly versus actual reports.
Project Manager – November 2004 to May 2005
Planned business participation in targeted conferences / trade shows.
Provided coaching, tips and feedback to speakers and booth staffers on presentation style and content.
Drove organizational efforts to utilize contact management system (ACT! for Notes)
Implemented various marketing initiatives – public relations, infrastructure / process improvements, marketing events,
collateral and Lucite production, etc.
Analyzed results of direct mail, conference sponsorship and other endeavors; followed -up with business lines as needed.
Managed Internet website (www.prumortgagecapital.com); drove expansion of functionality and content; conducted
periodic reviews and updates.
Marketing Specialist – July 2003 to November 2004
Researched conference / trade associations; evaluated sponsorship opportunities and recommended approach.
Organized conference sponsorships / trade show activities.
Served as overall contact management database Administrator; solved system utilization issues; drove ongoing
maintenance and data integrity; trained new users.
Controlled expenses by tracking charges by p roject and sub-project.
Researched and recommended promotional items for high -end events.
Marketing Assistant – September 2001 to July 2003
Coordinated show service details – ordered services, arranged shipping, etc.
Monitored expenses; completed quarterly reprojection process; performed expense reconciliation.
Coordinated reprints of media articles and ads; prepared graphic layouts / desktop publishing.
Maintained information on company-wide calendar of events, conferences and trade shows.
Administrative Assistant – January 2001 to September 2001
Prepared vouchers; tracked expenses; maintained files.
Coordinated travel arrangements; reconciled credit cards; drafted correspondence; managed supply needs.
Resume
VICTORIA E. NICKEL
2 Columbia Drive Bernardsville, New Jersey 07924
908-***-**** **********@*****.***
CONCERT, Short Hills, NJ 2000 to 2000
Joint venture between BT and AT&T in 1999; relationship broke down in 2000.
Executive Assistant – May 2000 to December 2000
Prepared instructional materials.
Approved / rejected purchase orders.
Maintained time and attendance records
Performed credit card reconciliations.
AT&T / CHAIRMAN’S EXECUTIVE RESPONSE CENTER (CERC), Morristown, NJ 1999 to 2000
Largest provider of local, long distance telephone service in the United States. CERC handled high-end customer complaints
sent to the CEO and FCC.
Administrative Assistant – January 1999 to May 2000
Investigated customer’s complaints and determined root cause.
Trained new hires.
Proofread and edited correspondence.
Handled processing of FCC complaints and trained others to use the FCC system.
Received departmental recognition award.
SKILLS
Proficient w ith Windows platforms
Experience with the following programs:
Microsoft Office Suite ACT! for Notes
PhotoShop Quickbooks
PageMaker
Resume