KAREN CHERNOFF
Berkeley, CA *****
510-***-**** (home)
*********@*********.***
KC Consulting (7/08 – present)
Provide human resources consulting services to start-ups in the areas of: employee relations, performance
management, recruiting, compensation, policy development and benefits planning.
Gracenote, Inc. (6/07 – 6/08)
DIRECTOR OF HUMAN RESOURCES
Develops back-end digital media software for Apple iTunes, Yahoo Music Engine, Panasonic, Bose, Samsung,
Sony and auto manufacturers.
• Compensation –developed market-rate comp report using Radford; wrote bonus plan documents
• Recruiting – developed recruiting processes for US; worked with recruiters outside of US
• Benefits – developed and implemented improved, cost effective plans. The savings created a 401K
match for 2008
• Training – planned and implemented management training program
• Company culture – worked with CEO and outside consultants to develop 360 review of executive team
• Policies- developed and implemented all policies
• Global – worked w/offices in Japan, Taiwan, Korea, France & Germany on compensation, recruiting,
employee relations, benefits
• Employee Relations – responsible for all legal issues related to employees; worked w/inside General
Counsel and outside labor attorneys on all issues; managed all immigration issues
• M & A – served as a member of the due diligence team with Sony’s acquisition of Gracenote.
HR Consulting (10/06 – 6/07)
Provide consulting services in the areas of organization development, employee relations, recruiting, benefits plan
design, and development of policies and procedures to small, entrepreneurial firms
Xoom Corporation (5/05 – 9/06)
DIRECTOR OF HUMAN RESOURCES
Develops online money transfer software and provides a secure way to send money internationally through the
internet.
• Recruiting/Benefits & Comp - implemented new benefits plans and developed comp study based on
Radford; developed and implemented all recruiting processes
• Policies - developed and implemented policies and procedures, wrote Employee Handbook
• Employee Relations - managed employee relations, organizational development, and implemented
training programs.
• Outsourcing - worked with Customer Services Department on issues around outsourcing to India and
Philippines.
• Restructuring – Worked with CEO to plan re-organization of Regional Operations Department
• Performance Management – developed review form and implemented program
Kodak Gallery (previously Ofoto) (4/00 – 4/05)
DIRECTOR OF HUMAN RESOURCES
Online digital photo developing service
• Employee Relations – trained and coached managers on: hiring practices, legal compliance, performance
management, organizational development, career planning and development and succession planning
• Training – Planned and implemented all training programs and developed Manager’s Guide
• Policy Development – developed policies and procedures for both corporate and manufacturing staffs
• Staff management - hired, managed and trained human resources staff
• OD - partnered with executive team to establish organization design, management structure, succession
planning, and career paths.
• M & A – served as a member of the due diligence team when Kodak acquired Ofoto as a wholly owned
subsidiary in May, 2001.
• Global Expansion - worked with management team on expansion into Amsterdam
• Staffing - designed and implemented a strategic recruiting plan and processes
• Compensation/Benefits – developed, implemented and maintained competitive and cost effective benefits
package; benchmarked salaries and managed benefits administration.
• Administrative – worked with Facilities Director on planning & implementing move to new 30,000 square
foot facility. Involved in planning & designing space. Hired and managed administrative staff.
Omega Performance (5/98 – 2/00)
DIRECTOR OF HUMAN RESOURCES
Provided online and traditional training and consulting services to the financial services industry
• Employee relations - managed employee relations and legal compliance for multiple US locations and 4
international offices
• Compensation/benefits - implemented new, cost effective benefits plans and managed administration.
Designed and implemented new compensation program for sales and consulting organizations.
• Performance management - developed and implemented new performance review system.
• Policy development - developed all personnel policies and procedures
• Staff management – managed human resources staff
• Recruiting – managed recruiting; developed recruiting processes and procedures
• M & A - Served as part of the due diligence team and transitioned human resources and payroll when
Omega was acquired.
• Administrative – managed office management and admin staff. In charge of Sausalito facility with regards
to all office moves, furniture, vendor relations, closing of office after company was purchased.
GuestServe Networks (formerly IPC Interactive, Inc.) (2/97-4/98)
DIRECTOR OF HUMAN RESOURCES
Developed software for the video-on-demand market
• Employee relations - provided guidance and counsel to staff regarding all employee relations issues
• Policy Development - wrote and implemented company policies for US and Singapore offices
• Benefits - researched and implemented new benefits package saving the company 21% annually in costs
• Organization Development – developed job descriptions; implemented new performance management
system; coached management on restructuring jobs and positions while retaining needed roles during a reduction in
force.
• M & A - served as part of senior management team to plan 30% reduction in force and transition HR and
payroll to a publicly held company after acquisition.
• Administrative - supervised office management & facilities
• Recruiting - developed and implemented recruiting strategies and processes
Aonix (formerly IDE) (8/90-1/97)
HUMAN RESOURCES MANAGER
Developed, marketed, provided technical support and sold CASE tool software
• Employee relations - developed, implemented and managed all employee relations programs for multiple
state and international offices.
• Recruiting - managed recruiting function and procedures.
• Organization development - partnered with executive team to plan and implement company restructuring
which resulted in a 22% staff reduction.
• Benefits/Compensation - Developed new benefits package for new, merged company and implemented
throughout US and Canada.
• Training - developed training programs with outside consultants.
• HRIS – Installed Abra HRIS system.
• M & A - served as part of management team when IDE merged with 2 other software companies to form
one 500 person company and become Aonix.
EDUCATION: B.A. Sociology, University of California at Berkeley