Customer Service Developer
Resume:
Charleen Bybel
Summit Hill, Pa 18250
********.*****@*****.***
www.charleenbybel.com
S KILLS
LANGUAGES: Proficient in HTML/XHTML, CSS.
Some working knowledge in Actionscript, Java, SQL, PHP, ASP.NET, XML,
Visual Basic, Javascript
Experienced on both Windows and Mac OS
PLATFORMS:
Adobe Photoshop, Illustrator
GRAPHICS:
Adobe InDesign, QuarkXpress
LAYOUT:
Dreamweaver, Flash, Joomla, Notepad++
WEB DESIGN:
SQL Plus, MySQL and Oracle databases, Oracle Developer Suite (Forms
PROGRAMS:
Developer and Reports Developer), JCreator, Microsoft Visual Studio 2008,
Microsoft Office 2007 (Word, Outlook, PowerPoint, Excel, Access, Project),
Adobe Creative Suite
OTHER RELATED Freehand Drawing, Screen Printing, Photography (Digital SLR and 35mm), FTP
SKILLS:
E DUCATION
JAN 2008 – PRESENT
LEHIGH CARBON COMMUNITY COLLEGE
Major: Computer Specialist – Web Design and Development
Dean’s List Spring 2008
AUG 2004 – MAY 2007
MILLERSVILLE UNIVERSITY
BA Visual Communication, Graphic Design concentration
Dean’s List Spring 2007
AUG 2003 – MAY 2004 AUG 1999 – AUG 2000
LEHIGH CARBON COMMUNITY COLLEGE
BAUM SCHOOL OF ART
Major: Graphic Design
Dean’s List Fall 1999
W ORK EXPERIENCE
APRIL 2008 – PRESENT
Graphic Designer: Eckert Marketing and Communications
Designing and creating ads for local publications (What’s Happening in Carbon County, Jim Thorpe
Visitor’s Guide)
Various graphics tasks, such as recreating logos, touching up photos, and creating marketing materials
(business cards, brochures, postcards, menus) in Adobe CS3
Developing, maintaining and updating web sites utilizing Joomla’s content management system and
extensions, HTML and CSS (www.whatshappeningincarboncounty.com)
JAN 2008 – APRIL 2008
Office Clerk: Manpower - sanofi pasteur
Provided office assistance through filing paperwork, receiving mail for various departments in Finance
NOV 2007 – DEC 2007
Greeter: Verizon Wireless
Responsible for greeting the customers and provided customer service assistance when possible
JUN 2006 – AUG 2006 MAY 2000 – AUG 2000
RA Labeling Coordinator: Manpower - sanofi pasteur
Edited artwork for labels, boxes, and package inserts utilizing QuarkXpress, InDesign and Illustrator
Created web versions of the package inserts to be available to physicians
Assisted with proofreading, printing and distributing samples, filing and maintaining online database
Maintained filing as needed
AUG 2003 – MAY 2004
Traditional Screen Printer: Heritage Sign and Display
Responsible for prepping and cleaning class prior to printing
Operated single and multi-color machines to print advertising signs and displays
Worked the entire process, from stretching screens, and checking artwork, to reclaiming screens after
final print
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