Sales Manager

Joseph J. Yanda

**** ******** ***.

Lima, NY ****5

585-***-**** ~ 585-***-****

I am a mature and experienced sales professional with a high standard of moral values

and personal integrity who is ready to put my skills and enthusiasm to work for a

company offering the same.

More Wireless

Store Manager 2005 -2009

• Achieved monthly sales quota for both new and renewal customers

• Trained new hires in systems as well as policy/procedure and store operations

• Ordered inventory of phones and accessories

• Conducted direct mail campaigns to leverage referrals with employee discounts

• Attended Trade Shows and lunch hour visits at local companies

• Utilized Salesforce.com to increase sales and win backs

• Increased Data take rate to 54%

Verizon Wireless

Communications Store Manager 1998 - 2005

• Trained and Coached a team of retail sales reps

• Wrote and delivered employee reviews

• Conducted monthly coaching sessions with sales reps

• Reported daily compliance in merchandising, facility appearance and credit

verification

• Conducted weekly sales meeting to recognize, motivate and train staff

• Attended regular trainings in new products and industry trends

Intermedia Communications Inc.

Account Executive 1998

• Demonstrated and sold Intermedia end user services and related products

• Collaborated with Engineering, Operations and Customer service to ensure

customer’s total satisfaction

Clarion Publications

Account Manager 1997

• Sold print advertising throughout WNY for the weekly Clarion and quarterly

Genesee Country magazine

• Collected on delinquent accounts

• Conducted weekly sales meeting with staff

• Wrote sample ads and worked with graphic artist to complete print ready copy

Arch Communications Group, Inc. 1994 - 1997

Account Executive

• Sold and serviced wireless communication products and services

• Grew customer base and occasional collection on past due accounts within an

assigned geographical territory.

Sales Coordinator

• Answered daily sales inquiries from corporate and retail customers

• Completed a needs analysis and made recommendations to each customer on

paging equipment and service

• Followed up each sales lead to enhance sales close ratio

• Developed and implemented training program for new hires

• Designed seasonal and ongoing sales promotions for retail and direct sales teams.

AWARDS

• President’s Cabinet – 2000

• Winner’s Circle – 2001, 2004

EDUCATION

Houghton College, Houghton, NY

Bachelor of Science

Business Administration

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