Medical Billing Manager
Resume:
Shayne T. Jowett
*** ****** ******, ****** ****, NJ 07305
******.******@*****.***
SUMMARY
Systems Administrator with 15 years of enterprise class experience within the healthcare,
publishing and retail industries, who is a team player always ready to fill in the gaps to resolve
issues and complete projects on time. Seeking a challenging opportunity as a Unix administrator
to address your company’s needs, while expanding my experience and furthering my education.
OVERVIEW OF QUALIFICATIONS
Solid hands-on knowledge of Unix, Linux & Windows platforms and associated hardware.
Strong troubleshooting and technical support abilities.
Proactive mindset with focus on cost effective solutions.
Experienced in standardizing server builds, backups and security practices.
Excellent interpersonal skills with the capability of providing direct client service.
Communicates technical information in a simplified manner.
Detail orientated with a passion for technology and systems work.
TECHNOLOGY
Hardware:
Sparc: v120/v240/v490/v890/T2000/M5000 Nortel IPSEC, Netilla SSL VPNs
x86: Sun v20z/v40z, HP DL3xx, IBM x3650 Computone/Digi/Cyclades/LOM/SP
Tape Library: Quantum ATL P3000/M2500 Cisco Catalyst switches, wireless APs
Storage: Sun 3300/3500 series, A1000/D1000 Systems attached to: EMC Clariion,
Hitachi 5200/7700/9200, Emulex, Brocade Symmetrix utilizing SRDF and BCVs
Operating Systems:
Solaris 8, 9 & 10
RHEL 3, 4 & 5
Fedora, MAC OS X, XP/Vista
Software/Services:
Veritas Foundation Suite, EMC PowerPath, Sun/Emulex drivers
Legato Networker with Unix, Linux, Windows, MS Exchange, Oracle, Sybase clients
RSA/ACE/RADIUS/TACACS+/SecurID
Lyris ListManager, Sendmail, Spamcop, Outlook and web mail clients
Sitescope, RHN, SMC, NetConnect/Sun Inventory, Explorer, SST, Autosys scheduler
SSH/SFTP, NcFTP, Rsync, NFS, SAMBA, VNC, sudo, NTP, tcpwrappers
TCP/IP, CNR DHCP/DNS, BIND, OpenDNS, Squid Proxy, Websense
Apache, Iplanet, TCL, SQL queries,Tomcat, JBoss, JDK/ JRE
Jumpstart, Flash archive, Live Upgrade, Kickstart, Ghost, Vmware wkstn, Fusion
Antivirus, malware, personal firewalls (F-Secure and Trend Micro)
Client-side: Nagios, Openview, TSM, Remedy, Control-M
EDUCATION
ITT Technical Institute - Buena Park, CA - Associate Degree in Electronics Engineering, 1993
Exceed Education – NYC – Red Hat Enterprise Monitoring and Performance Tuning, 2005
Exceed Education – NYC – Red Hat Enterprise Linux 3, 2004
Learning Tree – NYC - Implementing Cisco Multilayer Switched Networks, 2003
Exceed Education - Edison, NJ – Solaris 8 System Administration I & II, 2002
Shayne T. Jowett
J368 Fulton Avenue, Jersey City, NJ 07305 L.
owettJJowettToussaunt
Thomas
******.******@*****.***
EMPLOYMENT HISTORY
Smart Phil. US, LLC, Jersey City, NJ January 2009 ~ November 2009
Contractor
Designed secured remote access, web filtering, wireless distribution and backup solutions for
international shipping and medical billing businesses.
Thomson Reuters, Montvale, NJ June 2001 ~ December 2008
Unix/Linux Administrator
Directly managed 100+ Unix and Linux systems across multiple datacenters in the US and
Ireland.
Built and managed an authentication solution (RSA/ACE) across multiple sites and supported
existing setups with newly acquired companies.
Performed hardware, software and storage upgrades, consolidations and migrations while
adhering to change management policies.
Developed Solaris build and security standards using jumpstart servers, Flash archive and the
Solaris Security Toolkit.
Supported Networker backup environment with 100+ Unix/Linux/Windows clients, tape
management and a storage node at a separate location.
Represented Thomson Scientific and Healthcare on a SMTP corporate technical advisory
board.
Provided outbound mail relay service in the main DCs (Eagan and Ireland) with redundant
Sendmail servers and resolved delivery issues for internal customers.
Managed a profitable Email marketing solution, which was utilized for corporate
announcements to 40K+ employees and 3rd party purchased campaigns to 300K+ medical
doctors.
Received a letter of commendation from the CEO’s office for my efforts with the company’s
earnings release announcements.
Awarded a plaque of recognition for migrating systems in the Eagan DC for a high availability
pharmaceutical information site: www.thomson-pharma.com.
Trained and provided knowledge transfer to the Bangalore technical staff.
Toys R Us, Inc., Parsippany, NJ May 1994 ~ June 2001
Systems Technologist II
August 1998 ~ June 2001
Maintained 2 Sun Enterprise 4000 servers with quad interfaces and trunking, running EMC’s Data
Manager (EDM) software on Solaris 8.
Configuration and support for 250+ different backups for NT, Tru64, Solaris, VMS with Oracle,
Exchange and Informix online database backups.
Setup remote vaulting between two Data Center buildings using ATM & OC3 lines.
Configured Quantum/ATL and ADIC library units and applied firmware updates.
Supported maintenance/backup LAN of Cisco Catalyst switches (5400 series).
Project Technician June 1994 ~ July 1998
Responsible for overall operations in a multi-vendor environment. Supervised
and trained staff of four technicians on troubleshooting distribution center and
store link problems along with hardware, job and process monitoring.
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