Sales Representative

Thomas R. Benken

**** ******** **. **********, ** 45238 Email: *******@****.***

Home: 513-***-**** Cell: 513-***-****

Summary: A dedicated and reliable marketing professional seeking to utilize strong

management, operations, and leadership abilities to contribute to the success and

profitability of your organization.

Professional Experience:

1st Choice Security Cincinnati, OH January 2009 - present

Regional security firm supplying officers for various business needs on a twenty-four hour basis

Sales and Marketing Representative:

Brought in over 30 new accounts within the first year of employment, increasing client base by 25%

Regional Sales: Primary sales representative to new and existing clients in Cincinnati,

Dayton, Columbus, Cleveland, Louisville, and Lexington.

o New clients include WCPO TV, Riverbend, and Lunken Airport.

o Existing clients include ATP Tennis Tournament, Homearama, Four Seasons Marina.

Sale Marketing: Initiated and designed PowerPoint presentations for prospective clients.

SPAR Burgoyne Cincinnati, OH June 1975 - December 2008

Market research and merchandising firm, providing services to help manufacturers and retailers

improve their sales, operating efficiency, and profits.

Vice President, Client Services: 2006 - 2008

Remotely managed a staff of nine and annual budget of $10 million

Client Management: Maintained relationships with key clients (Staples, Hallmark, Stop

and Shop); led conference calls and in-person meetings to ensure timely and accurate

execution of their projects.

Employee Management: Developed, trained, and supported nine client service-oriented

staff members; monitored their projects for timely completion while maintaining budget

requirements.

Field Operations: Relay client expectations and requirements to Spar field staff of over

4,500; partnered with field team to ensure Spar exceeded expectations.

Budget and Forecasts: Developed annual budgets for all client projects on my team;

monitored monthly forecasts for upcoming opportunities or changes in the sales pipeline.

(continued)

Vice President, Operations: 1990 - 2006

Senior officer at company headquarters in Cincinnati; managed staff of 14 and annual budget of $4 million

Transitional Leadership: Managed staff transition through merger of SPAR and Burgoyne;

Directed Burgoyne’s turnaround to profitable operations after company filed for Chapter 11

in 1990.

Client Management: Maintained relationships with key clients (The Procter & Gamble

Company, Coke Foods, H.J, Heinz Company)

Budgets and Forecasts: Planned and analyzed monthly sales and P&L forecasting.

Key Accomplishment: Instrumental in securing the highest revenue project in the

organization’s 50 year history.

Burgoyne, Inc. -- Vice President, Retail Research Division: 1986 - 1990

Division leader in company headquarters in Cincinnati; Managed staff of 40 and annual budget of $7

million

Marketing Research Projects: Responsible for cost effective and timely execution of in-store

projects that included product placement, sales audits of existing products, and distribution

surveys to evaluate a client’s sales force.

Field Operations: Developed and managed field agencies in over 150 cities.

Employee Engagement: Division consistently maintained the lowest turnover rate in the

company.

Key Accomplishment: Directed the operations of the largest division within the company,

generating over 75% of the company’s profit.

Other Burgoyne, Inc. positions:

Director, Burgoyne Observation Systems:

o Coordinated collection and reporting of data serving a client base of over 50 consumer

product manufacturers.

Director, Field Operations:

o Developed and implemented programs generating cost savings of over $100,000 annually

through advanced scheduling of projects.

Manager, Retail Relations Department:

o Secured the cooperation of leading retailers for major in-store testing programs through

sales calls with retail trade executives throughout the United States.

Education:

University of Cincinnati Cincinnati, OH

Bachelor’s Degree of Business Administration: Major in Marketing and Minor in Management

Other Key Experience:

Experience with Microsoft Office (Outlook, Word, Excel)

Past member of the Marketing Research Association (MRA)

Past Board member of the Phillips Swim Club, Inc.

Past Board member of the St. Teresa Athletic Association

Enjoys golf and racquetball

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