Customer Service Management

JEREMY RYAN

***** ***** **** • Helotes, TX ***** • 210-***-**** • abnimc@r.postjobfree.com

OBJECTIVE

Recently displaced MBA graduate seeks to accrue additional experience in corporate finance

focused on financial budgeting and analysis, including trend and variance analysis.

EDUCATION

The University of Texas at San Antonio San Antonio, TX

Master of Business Administration (MBA), concentration in Finance, May 2007. 3.7 GPA

EXPERIENCE

Budget Accountant December 2008 to April 2009

Kelly Financial (Frost and Sullivan) San Antonio, TX

Temporary position. Assisted in the global consolidation of annual budgets.

Assistant Vice President, Finance Consultant July 2008 to December 2008

Wachovia (Displaced Due To Market Conditions) San Antonio, TX

Provided analytical financial support for business units, including budget creation and analysis, staffing

plans, forecasting, cost benefit analysis and loss mitigation strategies.

Business Financial Analyst November 2007 to July 2008

The MITRE Corporation San Antonio, TX

Prepared timely financial analysis for direct and indirect DoD project management including:

• Budget creation, forecasting, financial reports about delivery, under/over spending on direct

projects, overhead, program funding, staffing levels, estimates at completion, trend and variance

analysis, revenue and margin analysis, etc.

• Created ad hoc reports/unique metrics for soft-shell staffing and assessed impact on budgets

Business Financial Analyst II November 2006 to November 2007

Boeing Aerospace Company San Antonio, TX

Prepared budget and financial analysis for overhead rates management:

• Conducted financial analysis (including variance and trend analysis) using historical and

forecasted data as well as developed the site overhead budget consistent with SOX requirements

• Developed and presented strategic and financial plans to support business units, programs,

projects and processes to upper management

• Recognized and received award for creating new metrics and working beyond described duties

Investment Analyst September 2005 to September 2006

Kelly Financial (USAA Investment Management Company) San Antonio, TX

Reconciled, reported, processed and validated complex cash and securities transactions including:

• Calculated cost basis for mutual funds and placed 15-25 omnibus trades daily

• Processed corporate actions (stock splits, conversions, spin offs etc.)

Financial Services Representative/Teller June 2004 to September 2005

Broadway National Bank San Antonio, TX

• Opened and maintained 20-30 customer accounts daily

• Exceeded sales goals and was awarded for excellent customer service via customer letters

SKILLS

Proficient in MS Excel, Power Point, Access, Word and Outlook as well as Hyperion Essbase, People

Soft, Crystal Reports, Oracle Financials, SQL, SAS, Crystal Ball and @ Risk.

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