Customer Service Manager
Resume:
Marie Lewis
Maple Heights, Ohio 44137
Home 216-***-**** (Cell) 216-***-****
(**************@*****.***)
EDUCATION
Cleveland State University
Bachelor in Business Administration 1998 - Major – Accounting
EXPERIENCE
Cleveland Municipal School District October 2001 –July 2009
Assistant Program Manager- Governors Initiative For Closing the Achievement GAP Program
Submit specifications to vendors for bids or quotes
Process vendor contracts and resolutions
Process purchase orders for 12 Linkage Coordinators
Review and submit invoices for payment
Review budget lines for availability of funds
Submit service descriptions & documentation for reimbursement of funds
Coordinate travel arrangements for filed trips for coordinators
Correspondence with officials, administrators and staff to implement program needs
Specialist 1-Purchasing Dept.
Enter purchase requisitions for textbooks and various school supplies
Obtain and study comparative price quotes from vendors
Encumber and Un-encumber funds on purchase order budget lines
Input changes/cancellations to purchase orders with existing encumbrances
Audit revision of purchase orders and process
Enter data from vendor request forms and update requests
Process Consultant Agreements & Resolutions and create purchase orders
Customer service to administrators, staff, vendors and parents
Backup assistance during peek times
Legal Secretary
Assistant to the Chief Legal Counsel and Director of Equal Employment Opportunity.
Schedule appointments, conferences, and meeting for counsel.
Type correspondence letters, memos and other documents pertaining to legal issues.
Update spreadsheets on excel files weekly.
Liaison to parents, teachers, and administrative staff, with feedback to the appropriate
attorney.
Retrieve information from the AS400 system regarding students and staff.
Perform as backup assistance during staff shortage.
Accounts Payable Clerk
Issued checks to vendors for supplies purchased from twelve different schools.
Calculated and balanced total payables for the day.
Confirm receipt of supplies through the AS400 accounting system.
Auditing of ledger accounts monthly, research past due bills.
File copies of checks weekly.
Marie Lewis
Resume
Page 2
Boyas Excavating Inc. September 1999-August 2000
Account Receivable Manager
Data Entry input on accounts receivables and invoicing on QuickBooks accounting system.
Monthly billing on rental properties.
Bank reconciliation on several accounts monthly.
Approved and declined credit applications on accounts.
Accountemps Financial Staffing August 1998-August 1999
Staff Accountant
Reconciliation of general ledger transactions for cash account on payments received.
Reconciled batch reports of cash and check deposits received for supplies purchased.
Data entry billing of accounts and adjustments made. Bank reconciliation.
Proficient in the usage of Lotus and Excel, Microsoft Word, Word Perfect, Access and
QuickBooks software.
Ameritrust National Assn. July 1974-April 1987
Accounting Clerk lll
Calculated interest on treasury notes, repurchase agreements and certificates of deposits.
Audit of general ledger transactions weekly.
Calculated adjustments on stock splits.
Processed quarterly reports for customers on trust accounts.
Supervised temporary employees during peek periods.
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