Manager Account
Resume:
Brian C. Grady
Monmouth Junction, New Jersey 08852
*********@*******.***
Career Objective
Seeking a position as EDI Coordinator.
Education
Bachelor of Science. Management Science. Kean University. 2000
Experience
January 2003-September 2008. Operations Specialist.
McMaster-Carr Supply Company. Robbinsville, NJ. Member of the Operations
Management team. Responsible for the review of motor freight, hazardous, and special
customer shipments of industrial supplies. Provided assistance to customers by
coordinating purchase order shipments with suppliers. Updated important vendor
information for the Purchasing Department to assist in material procurement efforts.
Placed emergency orders for industrial supplies for major customers. Performed
research on new customers to help our marketing efforts. Reviewed and entered orders
received via phone, fax, internet, and EDI. Trained new employees in all duties of the
Operations Department.
January 2001- January 2003. Client Relations Specialist.
First Investors Corporations. Woodbridge, NJ. Provided assistance to clients and sales
representatives on mutual fund account information pertaining to policies and
procedures regarding account liquidations, transfers, and purchases. Assisted customers
concerning required documentation pertaining to IRA, 401K, and 403B accounts.
Responsible for the release of mutual fund information such as market value, net asset
value, and early withdrawal penalties. Researched and resolved discrepancies with
customer accounts. Trained new employees in all aspects of the position.
August 2000- November 2000. Account Manager.
Software House International. Somerset, NJ. Marketed computer hardware and software
to various companies. Duties included acting as a liaison between the customer base and
the internal departments, providing pricing and product information, and researching
account discrepancies.
February 2000-June 2000. Account Manager.
Peak Promotions. Edison, NJ. Held entry level management position at direct marketing
firm. Assisted in the recruiting, training, and supervision of employees. Marketed
telecommunications and credit card processing services to small businesses.
March 1992-February 1996. United States Air Force: Munitions Operations
Specialist.
U.S.A.F. Coordinated inventories and shipments for 800 categories of munitions in Air
Force inventory. Completed tours of duty in North Carolina and Germany. Received two
achievements medals for outstanding service during 4 year enlistment.
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