Project Manager Sales

Christopher J. Bernard

** ********* ****** ***** ******* CT 06074 973-***-**** *******.***********@*****.***

Experience Project Manager and Instructional Curriculum Developer Writer

October 2007 thru Present Instructor’s Network Inc. Plains, PA

> Project Management and Instructional Curriculum Development for Instructor and Web based

training for Sales Force Management (SFA) and Customer Relationship Management (CRM)

Developing, testing and editing pharmaceutical sales force curriculum

Training and Facilitating pharmaceutical sales force representatives

Project Manager

January 2003 thru September 2007 Cegedim-Dendrite, Totowa NJ

>Project Manager for Sampling and Fulfillment Programs, implementing and utilizing Supply Chain

Management procedures to actively lead and facilitate project teams and deliverables

Responsible and accountable for the coordinated management of multiple related projects

directed toward strategic business and other organizational objectives

Define and initiate projects, manage costs, schedule, and performance of component projects,

while working to ensure the ultimate success and acceptance of the program

Maintain continuous alignment of program scope with strategic business objectives, and make

recommendations to modify the program to enhance effectiveness toward the business result or

strategic intent

Generate and present Dashboard reports on the current program, future opportunities and client

issues

Coach, mentor and lead personnel in use of company wide software applications

Created and implemented return process now utilized company wide for all projects providing

sample fulfillment

Instructional Trainer-Facilitator

June 2000 thru December 2002 Christopher Consulting Sparta NJ

>Self Employed owner of consulting company contracted to various pharmaceutical companies

Contracted to Stay In Front and LPW Training Services as Trainer-Facilitator for various major

pharmaceutical companies nationwide

Contracted to Pfizer Pharmaceutical for nationwide training seminars rolling out to over 7500

sales force representatives, managers, support staff and specialty field forces

Contracted to BMS Pharmaceutical as part of lead training team implementing nationwide rollout

of Sales Force Automation software

Contracted to King Pharmaceutical to conduct nationwide training seminars for pharmaceutical

representatives managers, support staff and specialty field forces

Project Manager Asset Tracking Administrator

April 1998 thru May 2000 Dendrite Int’l, Morristown NJ

>Employed originally for call center support promoted within short time as Hardware Liaison and

then Asset Tracking Administrator

Responsible for telephone support for Dendrite’s pharmaceutical sales management software

Created and implemented proposal selected by Dendrite management for Hardware Process

Flow, related to flow between Hardware and Call Center (Help Desk) thereby maintaining

Customer Service Level Agreements and raising client satisfaction

Responsible for asset tracking for multiple client teams, creating and maintaining asset database,

compiling records and reports, researching and responding to client issues

Owner Operator Commercial Residential Landscape Company

April 1991 thru December 1997 Christopher Landscaping Sparta NJ

>Started a commercial residential landscape company managing over three full time

employees responsible for over one hundred customer accounts

Actively involved in generating leads and sales fostering business growth

Coaching and mentoring of employees

Managing client accounts, including billing and statements

Maintenance of commercial and residential accounts

Creating landscape design and plans

Customer retention over 90% maintained for over six years

Education Chubb Institute, Parsippany NJ

October 1997 thru April 1998

Technical Support Degree

Eastern Connecticut State University Willimantic Connecticut

September 1981 thru June 1983

References References are available on request.

Christopher J. Bernard

19 Arrowwood Circle, South Windsor CT 06074 973-***-**** *******.***********@*****.***

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