Administrative Assistant Manager

Evelyn S. Hawkins

*** ***** **** **. *********, MD 21702 C. 202-***-**** E: evelyn.s.hawkins@gmail .com

Functional Summary

Hands-on, results oriented, streamlining procedures to ensure quality assurance and demonstrating an ability

to lead complex projects. Five years of successful experience, motivated and enthusiastic and effective

working alone, with a positive attitude to meet demanding deadlines under pressure.

Knowledge of project implementation, developing policies and procedures, customer rela tionship

development, and vendor management and procure ment. A persuasive communicator and team player with

the ability to develop, implement and improve processes to enhance reduce risk and ensure compliance

requirements are met.

Excellent organizational skills, with strong analytical and time management skills combined with a high level

of customer service. Ability to formulate ideas into operational plans with major strengths that include strong

leadership, dedicated team player with strong attention to detail. Maintains a clear vision of achieving

challenging organizational goals. Strong background in public relations and highly organized with exceptional

oral and interpersonal communication skills. Working knowledge of event planning and overall logisti cal

coordination. Demonstrates persistence, overcomes obstacles, and measures self against standard of

excellence.

Employment

Symbion Power, Washington, DC 7/2008 to 8/2009

Administrative Assistant

Assisted CEO and Office Manager in the establishment of the Washington, DC office.

Provided overall administrative duties and support to all office civil engineers .

Coordinated all travel logistics for the entire company and maintained all travel tracking logs.

Managed accounts receivable and payable; vendor procurement and processed all expense reports for DC

office.

Established and developed record keeping procedures that streamlined the updating of and availability of real

time information for both local and virtual access for staff living in the Middle East and Africa.

Created and updated various MSWord, Excel, and PowerPoint files as requested.

Approved and managed all domestic and international vendors in addition to soliciting quotes from potential

overseas vendors.

Responsible for all electronic document management and archival; assisted with HR documentation for

existing and new employees; served as an internal resource to all employees as needed.

Updated and maintained our company’s various File Transfer Protocol (FTP) sites.

Conducted various on-line research for special projects.

Arranged and coordinated all meeting logistics; assisted as note taker and prepared proceedings reports.

Designed and created all documentation, covers and charts for domestic and international bid proposals.

Oversaw the ordering of all corporate promotional items.

Facilitated the President in the preparation and compilation of information used in both legal and contractual

documents for the company.

Meade Investments, aka, Heathmill Multimedia, London, England 11/2005 to 2 /2008

Administrative Assistant/Assistant Property Manager 3/2006–2/2008

Responsible for collecting rent from tenants; Assessed and processed all tenant inquiries and complaints;

Solicited quotes and pricing from vendors for building maintenance that included window replacements,

elevator maintenance, painting, etc.; Maintained all vendor relations; Supervised the maintenance of internal

and external security closed-circuit televisions; Responsible for Security Card and Key Distribution.

Conceptualized, designed and launched a building concierge program that provided tenant services that

included in-house meeting rooms, dry cleaning, catering meetings, grocery shopping and other general tasks

as requested.

Supervised all maintenance staff, in-house team of cleaners, and receptionists.

Evelyn S. Hawkins

Resumé Page Two

Meade Investments, aka, Heathmill Multimedia, London, England 11/2005 to 2 /2008

Administrative Assistant/Assistant Property Manager 3/2006–2/2008 (continued)

Provided training to new-hires and assisted in other HR responsibilities.

Conducted weekly fire safety tests and informed tenants of upcoming building maintenance projects.

Responsible for the procurement of all office supplies and furniture.

Served as leasing agent showcasing office space; assisted building managers with the supervision of building

maintenance for approximately 200 tenants of an 11-story building.

Processed purchase orders; expense reports and oversaw vendor management and scheduling; maintained

tenant databases and prepared reports; distributed invoices to tenants.

Coordinated tenants moving in and vacating the building; provided overall administrative assistance to the

Property Manager and maintained electronic document filing.

Inspected vacant offices to ensure readiness for future tenants; assisted with proposal development for all

building improvements.

Receptionist 11/2005–3/2006

Served as receptionist and provided a wide range of administrative and clerical support that included greeting

and announcing visitors, answered switchboard, sorted incoming/outgoing mail, scheduling, maintained

conference room bookings and other tasks as directed by property management executives and senior staff.

Other tasks included Dictaphone transcription, maintaining databases; preparing reports, assisting in setting

up meetings and other events.

Advocate Initiatives for Grassroots Access (AIGA), Silver Spring, MD 2002 and 2004

Research Assistant (summers during high school)

Performed research tasks that included the identification and collec tion of current health data and research on

Native Hawaiians and Other Pacific Islanders (NHOPI) on the mainland U.S. and all U.S. Federally-

Associated Territories from the various Federal agencies and private sector. Researched, identified and

compiled a listing of national Asian, Native Hawaiian and Other Pacific Islander community-based

organizations who are key in the health advocacy of this population group. Coordinated national mailings and

maintained and updated files to ensure that the data and research is current.

Receptionist

Handled all incoming calls and message center. Coordinated overnight mail and general pickups and

deliveries. Responsible for processing all in-coming mail.

Pacific Institute for Research and Evaluation (PIRE), Rockville, MD 1999 to 2000 (Summer)

Administrative Assistant/Receptionist Summer Intern

Served as Administrative Assistant to Project Director. Assisted with the overall daily general office duties.

Maintained files and handled ongoing daily correspondence for project. Handled general inquiries from the

public on specific project information and coordinated all mailings.

Other Accomplishments

Children’s Hospital, Lusaka, Zambia 2003 (Summer)

Served as volunteer at hospital.

Coordinated youth activities that included, wa lking outside, playing games, and making crafts, etc., for

children suffering from various diseases.

Designed a bracelet-making project where I provided the children with various types of beads to make

bracelets with in their spare time.

Habitat for Humanity, Johannesburg, South Africa 2005 (Summer)

Assisted in the building of homes for children orphaned by HIV/AIDS.

Education

Graduated 2002, Albert Einstein High School, Kensington, MD

General Studies

Fall 2002/Fall 2003, Mary Baldwin College, Staunton, VA

Child Psychology

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