Victoria A. Kotera
Alvarado, TX ****9
******@*****.***
Qualifications
Client contact and interface
Executing call schedules
Coordinating travel arrangements for management and visiting clients
Generating various reports
Marketing mail outs and follow-ups
Maintaining work schedules for Executive Management
Responsible for follow-up and reports on outstanding projects and tasks
Meeting and convention planning
Proficient in Excel, Microsoft Word, Power Point, CRM (Client Information Database), Access and
Outlook including the Task and Appointment Scheduler
Administrative Assistant
Cannon Financial Institute
Athens, GA
3/05 – 4/09
Scheduled client calls and managed Executive Vice President’s Calendar
Provided support for internal meetings
Managed travel arrangements
Verified and submitted expense reports
Maintained the CRM database (Client information)
Managed and executed client contact initiatives (Christmas cards, special events)
Researched prospect information
Identified and executed the client experience for our team (3 members)
Scheduled and tracked strategic planning calls
Tracked and monitored Proposals and proposal follow-up
Executed marketing campaigns via email/postage based
Liaison to marketing group and data base
Reported on campaign results
Administrative Assistant
Cabinets Plus, Inc.
St. Cloud, FL
3/04 – 9/04
Answered/Directed calls
Maintained customer database and file
Tracked shipment and back orders
Maintained purchase orders
Prepared invoices for payment
General office duties
Victoria A. Kotera
Page 2
Receptionist
Wolf Creek Land Development
St. Cloud, FL
6/03 – 3/04
Answered/directed calls
Coded invoices for entry/payment into DASI system
Maintained vendor contact information files
Copied project plans for distribution
General office duties
Sales Coordinator
Avomex, Inc.
Keller, TX
4/01 – 5/03
Maintained calendar, arrange and verified meetings for President
Arranged travel/hotel for executive officers and guests
Verified/submitted expense reports for executive management and 4 outside reps
Prepared and submitted convention documents
Participated in conventions
Maintained wholesale/retail distributor records
Verified product shipment and back order dates
Insured all payments/deadlines were met
Setup “In store demos” and did the demo on guacamole and salsa products
Executive Assistant
Wholesale Distributors Association
Dallas, TX
10/99 -4/00
Open/closed office
Answered/directed calls
Maintained vendor/member files
Made the bank deposits
Participated in convention planning and booth assignments
Manned the booth