Manager Sales

MUFFETTA KRUEGER

*** ****** ******, *******, ** *7030

646-***-****. *******@*****.***

PROFILE

I am a highly organized individual who adopts a systematic approach to problem solving, effectively analyzing

results and implementing solutions. Excellent communication skills have ensured good relations with both staff

and management. An ability to interact with people at all levels both internally and externally has ensured the

development of good business relationships. Goal–oriented, eager to learn and motivated, with proven track

record of meeting and exceeding targets.

Professional Summary

Muffetta’s Natural, Hoboken, New Jersey 2008 - Present

Product Developer and Manager

Develops formulas for a line of Natural Household Cleaning Products and launched the on-line store for new

products. Manage and administer all Product Development Procedures and Operations, which include the

manufacturing and testing of samples for the cleaning products. Conceive concepts and design, print copy and

layout of labels for products and website. Order all required materials from various vendors. Work closely with

chemist and compounder on final stages of product development. Responsible for various other duties as need

arises.

Thorough Cleaning & Concierge, LLC, Hoboken, New Jersey 2003 – 2008

Founder and General Manager

Successfully started and grew the cleaning company which got bought by another company. Developed various

initiatives to achieve work quality, safety, client growth and financial growth of the company. Responsible for all

aspects of the day-to-day operations of the business, including marketing strategies, operating budget, weekly

financial reports, performed profit margin analysis per job and all personnel hiring. Developed and implemented

policies and operating procedures for the company. Circumvent and resolved scheduling difficulties, customer

issues and interferences of work scheduling assignments. Managed a staff of eight.

Block China & Crystal – Kearny, New Jersey 2001 – 2003

Associate Product Manager

Reported to the V. P. of Product Management and Sales, responsible for a product line of over 20 products. Set

up of new merchandise – name, description and item number and with the coordination of pricing, packaging and

display plans. Identified new trends and track new product lines. Prepared materials for presentation of product

plans for customers and the Tabletop Market. Reviewed and critiqued samples with regards to original art work.

Developed, maintained communications and relationships with vendors, retail clients and designers. Worked

closely with designers on new projects. Tracked new product with vendors - samples through actual products.

Stern’s, Paramus New Jersey 1999 - 2001

Assistant Buyer, Crystal China & Silverware

Was solely responsible for $2.5 million dollar silverware department including receipt management and the

development of financial plans. Awarded number one gross margin increase 1.5% over goal for forth quarter of

1999, this was achieved without the presence of a buyer for the department. Assisted in buying and managing $10

million dollar area, focusing on meeting both sales and gross margin plans, achieved by effective management of

inventory. Executed sales plan and present layouts for future publications. Responsible for the Monthly Rolling

Operating Forecast, Open to Buy and merchandising report and forecast for the Silver Department. Interfaced

with vendors, merchandising team, distribution centers and stores and ensure style plan align with financial plans,

merchandising strategy and assortment guide. Managed vendor and merchandise performance to maximize

profitability to achieve financial objective. Purchased, allocated, replenished merchandise according to size and

location of store. Maintained item file, signage, price management, purchase orders.

Caldor, Norwalk, Connecticut 1998 - 1999

Buyer Assistant, lingerie

Ensured samples were received on a timely manner. Ran weekly department sales ladder.

Competitive shopping. Maintained item file, signage, price management, purchase orders and communicated

with stores to ensure merchandise were laid out according to plan.

Lohmman’s Store, White plains and Wayne New Jersey 1997 - 1998

Associate Store Manager,

Management of departments, which included staffing, scheduling, floor presentation and maintenance, and

associate development. Promoted from Department Manager to Associate Manager within six months

Federated Department Stores 1989 - 1997

Department Manager, Abrahams & Strauss, China, Crystal, Silverware & Giftware, Young Men’s and

Cosmetics. Department Manager, Macy’s. China, Crystal, Silverware & Giftware

Managed various departments, which included staffing, scheduling, floor presentation and maintenance.

Developed and maintained a strong relationship with buyers of the department. Supervised up to twenty-five

employees and was responsible for the annual review of employees and provided constructive feedback to

Associates on a regular basis. Increased business through strong clientele and customer service skills and was

awarded department of the month, exceeded sales 10% over goal for three consecutive months as a new

department manager.

EDUCATION

Fordham College of Liberal Studies, B.S. Business – May 2003

OTHER

Computer Skills: Federated mainframe, Microsoft Windows, Word, Excel, PowerPoint, Mac

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