Manager Customer Service

Thomas L. Peet II

*** **** ********* ******

***

Auburn, IN 46706-2860

Auburn,

260-***-**** Home

(260)

206-***-**** Cell

(206)

Objective:

To

To obtain a career that will allow me grow in my professional life while utilizing my skills to

benefit the organization.

Experience:

General Manager, Focus Hospitality Services

Auburn Inn; Auburn, Indiana; June 17, 2007 to September 23, 2009

Auburn

Candlewood Suites; Fort Wayne, Indiana; January 22, 2009 to September 23, 2009

• Accountable for financial viability of both hotels.

Accountable

• Hiring, training and development of hotel staff.

elopment

• Developed a training program and certification program for all hotels.

Events Manager, Auburn Automotive Heritage, Inc. d/b/a Auburn Cord Duesenberg

Auburn

Automobile Museum; Auburn, Indiana

January 8, 2001 to June 15, 2007; September 7, 1997 to May 12, 2000

January

• Coordination of the Classic City Bridal Show held annually that attracts over 700 people

and over 75 vendors.

• Accountable for financial viability of department, including maintaining an average net-

Accountable

profit margin of 20 percent.

• Responsible for setting, achieving and maintaining the highest possible standards in the

Responsible

• industry for customer service, facilities management and professionalism.

industry

• Directed the opening of a new banquet and conference facility. Including the design of

Directed

the facility and the selection and procurement of necessary items to outfit the facility.

cility

Assistant Manager, Applesauce, INC. d/b/a Applebee’s Neighborhood Grill & Bar

Applesauce,

May 16, 2000 to January 6, 2001

• Participated in the opening of two new sites in Kendallville and Auburn, Indiana.

nd

• Dailey supervision of both serving staff and kitchen staff.

Dailey

• Oversaw the operation of the bar service.

Assistant Banquet Manager, Orchard Ridge Country Club; Fort Wayne, Indiana

Orchard

March 4, 1997 to September 6, 1997

“Dining Room Manager”, Greenhurst Country Club; Auburn, Indiana

reenhurst

August 27, 1993 to March 2, 1997

August

Education:

Purdue University, Fort Wayne, Indiana

Fort

Associate

Associate in Applied Science Degree, Organizational Leadership and Supervision

(May, 1998) GPA in Major: 3.63 (A=4.0)

Associate in Applied Science Degree, Hotel Restaurant and Tourism Management

(December, 1997) GPA in Major: 3.38 (A=4.0)

Salary: Negotiable

References: Upon Request

Contact this candidate