DEEPAK PRABHAKER
* ****** ***** ********, ** ****6
Cell: 630-***-**** Email: ***************@*******.***
I NFORMATION T ECHNOLOGY P ROGRAM M ANAGER
Offering proven ability to manage high-value business transformation programs
and deliver superior business capabilities through the strategic use of technology.
Information technology executive with 10+ years of Big 4 consulting experience enabling supply chain applications and
business processes for Fortune 500 companies. Extensive implementation experience with best-of-breed technologies such
as Cognos, Manugistics, i2 and Aspentech, and ERP platforms such as SAP, Oracle and JD Edwards. Seasoned project
manager with a talent for building high-performing teams and delivering results in fast-paced, deadline-driven environments.
Exceptional interpersonal skills with the business knowledge and technical aptitude to communicate with stakeholders from
all backgrounds in a way that is meaningful for them.
AREAS OF EXPERTISE
Business Process Management Project / Program Management People Development
Supply Chain Management Systems Development Life Cycle Relationship Building
Vendor Management Quality Assurance Executive Communication
PROFESSIONAL EXPERIENCE
Accenture Chicago, IL 1998 – 2009
Global management consulting, technology services and outsourcing company with $20 B+ in annual revenues.
SENIOR MANAGER
Selected projects described below.
Chevron Houston, TX 2006 – 2008
Second largest integrated energy company in the United States with $200B+ in annual revenues.
GLOBAL TESTING MANAGER
Promoted to oversee all testing activities for a $150 million business transformation program that impacted 140+ users across
3 international deployment sites, with projected annual benefits of $90-140 million. Directed testing of a global technical
infrastructure that included 3 AspenTech modules, 20 Cognos reports and 34 Datastage interfaces; provided leadership for a
cross-functional team of 15 people with 6 direct reports.
Delivered integrated sales forecasting, production planning, data warehousing and business intelligence
reporting capabilities that met key business acceptance criteria, had no high-severity defects at Go-Live and
enabled rapid transition to production support.
Planned and executed a rigorous testing methodology that featured 152 test cases across 7 test phases, including:
string testing, product testing, integration testing, performance testing, user acceptance testing, operational readiness
testing and regression testing.
Drove significant reductions in data-related defects by implementing a more comprehensive data validation
approach to ensure completeness and integrity of data needed to support key business functions.
PepsiCo Chicago, IL 2004 – 2005
World leader in convenient snacks, foods and beverages with $40B+ in annual revenues.
PROJECT MANAGER
Led all aspects of an Inventory Optimization project through a 12-month Blueprint phase, including RFP creation, software
selection, effort/budget estimation, requirements gathering, scope definition, proof-of-concept development and stakeholder
engagements. Coached and mentored team members in delivery methods, quality standards and lessons learned from
previous implementations; supervised a cross-functional team of 8 personnel.
DEEPAK PRABHAKER PAGE 2
Professional Experience
Pioneered a new business process model and secured stakeholder buy-in; designed and standardized the
inventory optimization process model across each of the client’s primary workgroups, and vetted the model with key
stakeholders to validate requirements and foster business support.
Drove vendor improvements to a best-in-class optimization product; collaborated with business analysts,
Operations Research experts and product leads from i2 to review and enhance the algorithmic approach used for
calculating safety stock quantities.
Motor Coach Industries Schaumburg, IL 2002 – 2003
North America's leading manufacturer of intercity coaches serving charter and tour operators.
TECHNICAL LEAD
Performed all technical aspects of implementing Manugistics, including solution design, software installation, configuration,
testing, security administration, cutover, go-live and end-user support. Provided expertise on supply chain best practices and
Manugistics products to team members responsible for process design, key performance indicators and train ing.
Slashed inventory by $15 million and increased order fill rate by 8% through the successful deployment of new
sales forecasting and replenishment planning capabilities.
Facilitated design workshops with key business and IT subject matter experts to document and sign-off on
application architecture, data mappings, functional/technical specifications and configuration rationale needed to
integrate Manugistics with existing legacy systems.
Del Monte San Francisco, CA 2001 – 2002
Producer, distributor and marketer of premium quality, branded food and pet products for the U.S. retail market.
INTEGRATED PROCESS LEAD
Performed all process-related tasks involved in developing an integrated solution of i2 and JD Edwards, including
requirements gathering, process modeling, prototyping, integration support, testing support, and end -user training.
Introduced groundbreaking performance metrics that challenged the functional silo mentality of the Sales and
Operations departments and promoted behavior that was in the best interest of the overall supply chain.
Conducted conference room pilots to prototype key business scenarios and identify gaps and requirements;
collaborated with business analysts and product leads from i2 and JD Edwards on a comprehensive walk-thru of 15
day-in-the-life scenarios that encompassed all impacted business functions.
EDUCATION & CREDENTIALS
Bachelor of Science in Biomedical Engineering, 1998
NORTHWESTERN UNIVERSITY Evanston, IL
Software Certifications:
i2 Supply Chain Planner; Manugistics Demand & Fulfillment