Project Manager Service

LINDA P. MULVIHILL

** ******* ****** ****: 203-***-****

Danbury, CT 06810-7722 Cell: 203-***-****

*****@**.******.***

Healthcare Administrator with extensive experience in operations management. Experience in full departmental,

operational and financial planning. Record of achievement in cost containment, service delivery, customer

satisfaction, staff development and joint ventures.

EXPERIENCE

Northern Dutchess Hospital, Rhinebeck, NY A Health-Quest Affiliate

2005-2009

Administrative Director of Diagnostic Services

Maintain administrative responsibility for Medical Imaging, Cardioneurodiagnostics and Respiratory Therapy in

acute care hospital setting in New York’s Hudson Valley.

• Manage technical, clerical and nursing staff of varied modalities.

• Responsible for developing operating and capital budgets for all cost centers under my direction.

• Maintain time and attendance system for employees.

• Facilitated installation of multi-slice CT scanner.

• Participated in selection of Radiology Information System.

• Facilitated successful RIS implementation to include mammography component.

• Facilitated successful ICAEL accreditation and re-accreditation for echocardiography lab.

• Create and oversee operating and capital budgets with accountability.

• Participate in organization’s strategic planning.

• Increased access and volume in mammography, ultrasound and MRI services.

• Maintain department charge masters.

• Ensure compliance with all regulatory agencies (DOH, TJC, MQSA).

• Consolidated women’s imaging services into a distinct and well-appointed suite.

• Coordinated first in-house MRI installation with successful department of health inspection, on budget and

on time.

• Completed FY 2008 under operating budget.

• Participated in system-focused PACS and CR selection and implementation process.

• Sit on Compliance, Product Analysis, Revenue Enhancement Committees. Responsible for department P &

P and PI indicators.

• Chair Radiation Safety Committee.

• Provided oversight for purchase, install and implementation of digital mammography unit and program.

• Achieved ACR accreditation for department CT and MRI services.

THE CHARLOTTE HUNGERFORD HOSPITAL, Torrington, CT

Director of Imaging Services 1999 - 2005

Directed activities of Imaging Center in chief acute care hospital in Northwest CT, serving 12 towns. Oversaw

Diagnostic, ED, OR, MRI, CT, Interventional, Ultrasound, Nuclear Medicine and Mammography. Additionally

managed the cardio-diagnostic service from 1999-2003. Implemented significant technological changes resulting

in greater efficiencies and physician satisfaction and reduced costs. Managed all operations including fiscal,

planning, budgetary, disbursements, patient scheduling and registration utilizing Meditech, outpatient coding,

equipment evaluation and recommendations, staffing and performance standards.

• Collaborated with Physicians on various projects and programs, including joint venture Imaging Center.

• Facilitated successful attainment of American College of Radiology Accreditation for several modalities.

• Provided oversight for all Mammography Quality Standards Act compliance.

• Served as project manager for signage for joint-venture center.

• Maintained responsibility for policy making and setting of standards within Imaging’s scope-of-service.

• Maintained compliance with all regulatory agencies.

• Established and provided oversight to Quality Improvement Program.

Linda P. Mulvihill page 2

• Attained Certificates of Need for PACS and PET Imaging.

• Achieved cost savings of approximately $50,000 annually by renegotiating service contracts.

• Negotiated favorably priced equipment.

• Maintained stable volume of exams while managing multiple priorities.

• Enhanced staff satisfaction and retention by implementing weekend Baylor program.

• Mentored and provided education for staff at all levels.

• Reduced costs by $30,000 annually by evaluating call demand in Interventional Radiology.

• Reduced CT on-call costs through cross training of evening and weekend staff.

• Effected purchase of state-of-the art echocardiography unit.

• Implemented Voice Recognition dictation in 2000, reducing report turnaround time from average of 3 days

to 0.8 days.

• Implemented full PACS, including CR in 2004. Film savings of approximately $180,000 annually and

reduction of one FTE File Clerk.

• Identified and educated in-house PACS Administrator.

• Hired the first Radiology-dedicated RNs in the hospital’s history, thereby assuming unit pre and post care

for Interventional patients within the department and ensuring consistent standard of care.

• Chaired an interdisciplinary task force on the admissions process.

• Served on committee for employee donations during annual appeal, netting $20,000 from 144 employees.

• Sat on house-wide Cardiac Monitor selection committee.

PUTNAM HOSPITAL CENTER, Carmel, NY

Radiology Manager 1988 - 1999

Managed departmental operations, including budgeting, staffing, and maintenance of performance standards.

• Managed both union and non-union staff.

• Increased department volume 10% each year.

• Reduced costs by $43,000 by leading initiative in negotiating consolidated equipment service agreement

and better contrast media pricing.

• Introduced Bone Densitometry service

• Implemented MRI service at hospital.

• Assisted Department Chairman in professional practice pattern implementation.

• Held membership on various committees, including Radiation Safety, Health and Safety and Value

Analysis.

• Maintained compliance with all regulatory agencies.

EDUCATION AND HONORS

Western Connecticut State University, Danbury, CT

Master of Health Administration

Recipient of the MHA Award

Linda P. Mulvihill page 3

American Management Association, New York, NY

Project Management Course

Teikyo Post University, Waterbury, CT

B.S., Management

Magna Cum Laude,

Elected to Alpha Chi

Danbury Hospital School of Radiologic Technology, Danbury, CT

PROFESSIONAL MEMBERSHIPS

American Healthcare Radiology Administrators

American Society of Radiologic Technologists

American Radiological Nurses Association (associate member)

Vice-Chair, Connecticut Hospital Association Radiology Administrators Conference 2004 - 2005

CERTIFICATIONS

Certified Radiology Administrator (American Healthcare Radiology Administrators CRA) November 2003

Licensed in Radiography in CT and NY

ARRT (R)

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