Manager Sales
Resume:
MICHELLE M. KIEFFER
**** ****** ****, *********, ** 21703
H301-***-****, C301-***-****, Email: *********@*******.***
CAREER HIGHLIGHTS:
Fifteen years experience in managing and training operational personnel.
Strong analytical and problem-solving skills.
Proficient in workflow enhancements and reduction of operations inefficiencies.
Excellent communication and data management skills using Microsoft W ord/Excel/Outlook and
various company database networks.
_________________________________________________________________________________________________________
PROFESSIONAL EXPERIENCE
Patriot Technologies, Frederick, MD
Inventory Control Manager November 2008 - Present
- Coordinate physical inventory counts and conduct regular cycle counts.
- Analyze and reconcile inventory issues.
- Monitor the aging and usage of inventory and maintain communication.
- Assist customers in inventory audits.
- Prepare and track all returns of defective products to our vendors.
- Perform inventory adjustments (quantity and price variance analysis).
Develop enhancements to the inventory reporting structure.
-
- Run inventory reports on daily, weekly, or monthly basis and perform detailed analysis of item
performance.
Berliner Specialty Distributors (BSD), Hyattsville, MD 15 year work history with BSD
System Support Manager December 2007 - July 2008
- Played a significant role in long-term planning, including an initiative geared toward operational
excellence.
- Developed individual program budgets for all departments within the company.
- Managed the logistics associated with the delivery, monitoring, and assessment of the Good Humor
Cabinet Program for customers.
- Made effective use of management skills and data to create procedures that continuously improved
processes.
- Planned, coordinated, promoted, and supervised special events for customers.
- Interacted with customers on a daily basis to ensure quality of service and prompt delivery of
products.
- Interviewed and hired new employees which included processing and reviewing background
investigations and drug screenings.
- Spearheaded major projects and guaranteed budgets and deadlines were met.
Berliner Specialty Distributors, Hyattsville, MD
Regional Sales Manager February 2005 - November 2007
- Assisted in the development and implementation of marketing plans and sales strategies.
- Created and conducted proposal presentations for potential new customers.
- Maintained accurate records of all pricings, sales, and activity reports.
Responsible for the performance and development of three sales representatives.
-
- Purchased, stocked, and rotated merchandising products at customer locations.
- Updated point of sale promotional materials such as pricing signs and banners.
1
- Established over 400 new accounts and amplified sales for existing accounts.
MICHELLE M. KIEFFER
Performance Food Group, New Windsor, MD
Purchasing Agent April 2003 - January 2004
- Purchased accurate quantities of the highest quality merchandise at the lowest possible price.
- Prepared purchase orders, solicited bid proposals, and reviewed requisitions for goods and services.
- Coordinated vendor relationships to achieve both parties’ business objectives.
- Analyzed price proposals, financial reports, and other data and information to determine reasonable
prices.
- Negotiated and managed contracts with suppliers, vendors, and other representatives.
- Maintained and reviewed computerized or manual records of items purchased, costs, delivery,
product performance, and inventories.
Berliner Specialty Distributors, Hyattsville, MD
Operations Manager February 2000 - March 2003
- Directed daily operations of a busy ice cream distributor and managed an operational team of 25.
- Hired, trained, supervised, and mentored warehouse employees and wholesale drivers.
Managed all logistics for transportation, stock control, warehousing and to ensure customer
-
satisfaction.
- Managed and created daily routes for up to fifteen wholesale drivers with twenty or more deliveries on
each route.
Checked in each driver at end of day for product returns and accounted for invoices from customers
-
delivers.
- Prepared daily procedures for warehouse activities to ensure proper receiving and loading of
products.
- Scheduled routine maintenance on truck fleet to assure operational standards.
- Provided inventory control and supervised daily inventory cycle counts.
- Purchased accurate quantities of the highest quality merchandise at the lowest possible price.
- Negotiated and managed contracts with suppliers, vendors, and other representatives.
- Prepared and met the yearly budget for all operational departments.
Berliner Specialty Distributors, Hyattsville, MD
Accounting Manager May 1991 - January 2000
- Managed accounts receivables and collections of payment and applied to proper accounts.
- Processed accounts payables to ensure prompt payment to vendors in timely manner.
Processed bank reconciliations and journal entries.
-
- Managed and processed payroll for over 65 employees.
- Organized and provided new employee orientation.
- Managed and maintained employee files in compliance with state laws.
TRAINING
2
Performance Team Management Training
Open Book Management Training
Roadnet
References available upon request.
3
Contact this candidate