ShahNawaz Khan, PMP *******@*****.***
Mobile: +1-732-***-****
Summary
PMI certified Engagement manager with proven track record to execute complex large projects and
manage/monetize client relationship.
12 years of multi Industry experience, specializing in presales (RFP, SOW, MSA) and Global delivery.
Working directly with senior management (VP, Director) in achieving the organization goals.
Skilled at building trusted relationship and acting as a trusted advisor.
Identifying opportunities for selling products and services within an account, and collaborate with
sales team on account strategy.
Rich experience in working with geographically distributed teams and customers with appreciation for
challenges and cultural differences.
Excellent client facing capabilities with strong communication and overall project management skills
Currently working as Engagement Manager for a Fortune 500 firm, grown to revenue of $5 million
Professional Background
May 2000 – Till Date 3i Infotech Inc, USA -Program Manager
May 1997 – Apr 2000 Quintegra Solutions, SMITC, India – Developer / Tech Lead
Clientele
As an employee of 3i Infotech Inc, USA worked under various capacities with below clients
Jan ‘07–Jun ‘07/Mar ‘08–Till Date Jacobs Engineering – Program Manager
Microsoft – Technical Account Manager
Jun ‘07 – Feb ‘08
Nov ‘05 – Dec ‘06 Pliva, NY State Dept – Mobility Project Manager
Harley Davidson, Urban Outfitters – Technical Project Manager
Oct ‘02 – Oct ‘05
Feb ‘01 – Sep ‘02 Philips Van Heusen – Project Leader
Prudential Securities – System Analyst
May ‘00 – Jan ‘01
Skills
Soft Skills Managerial Skills
• Business Acumen • Program Management
• Creativity/Innovation • Onsite/Offshore delivery Management
• Problem Solving • Client Relationship Management
• Result Oriented • Business Development
• Customer Focused • Account planning/budgeting/tracking
• Big Picture Approach • P&L
Domain Technical Skills
• Mobility • Software Development Life Cycle
• Fashion/Retail • Presales activities (RFP,SOW,POC)
• Construction/Engineering • System integration & Implementation
Management Philosophies
Right expectations will yield right results.
Do the right thing, than doing things right.
Education and Certifications
B.S in Engineering, University of Madras, India, 1993- 1997
Microsoft Certified Solution Developer – Dec 1999
PMI Certified PMP – Sep 2005
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ShahNawaz Khan, PMP *******@*****.***
Mobile: +1-732-***-****
Experience
1. Jan 2007 – Jul 2007/ Mar 2008 – Till Date: Client: Jacobs Engineering
As Engagement Manager, my responsibilities include
• Managing and monetizing client relationship which grew up to $5 million and 50 member team
• Involved with cross-functional teams to identify/ solve service escalations, implementation
strategy, new contracts and renewals
• Positioned as trusted advisor to accelerate standardization, maximize ROI and to mitigate risks
• Performed in presales technical activities including RFI,RFP,SOW and MSA
• Identify opportunities for selling products and services within an account, and collaborated
with Sales team on account strategy
• Entire responsibility for client delivery assurance
2. Jun 2007 – Feb 2008: Client: Microsoft
As Technical Account Manager, my responsibilities include
• Overall deployment of Muni Wi-Fi services
• Leverage premier technical expertise and accelerating the resolution of incidents
• Developing Integration Spec that outlines how ad products and content will be integrated into
each Muni Wi-Fi network
• Coordinating with Product Development team in defining /executing Production trial Process
• Share best practices with team members to contribute to enhance the quality and efficiency of
customer support.
3. Nov 2005 – Dec 2007: Client: NY State, Pliva
As Mobility Project Manager, my responsibilities include
• Providing project management, vision and clear direction to the onsite / offshore team
• Identification of project risk and recommending appropriate mitigation strategy
• Leveraged my strong technical expertise to provide architectural consultation
• Worked closely with third party vendors for colloborative solutions
• Ongoing advocacy and escalation within organization and partners
• Managing onsite/offshore resources
4. Oct 2002 – Oct 2005: Client: Harley Davidson, Urban Outfitters
As Technical Project Manager, my responsibilities include
• Providing project leadership, vision, and clear direction to the onsite/offshore team including
project leaders and other senior associates
• Envisioned, co developed a ground up windows mobile application
• Developing project plans and processes to execute the projects as per the agreed schedule,
budget and quality
• Ensuring efficient resource utilization and timely project completion and maintaining clear
visibility of resource requirements using “Opportunity Tracking Matrix”
• Maintaining and enhancing client relationship, assistence in product design and development,
supplying proposals and identifying future business opportunities
Other Information
Address: North Brunswick, NJ Visa Status: EAD Travel: up to 75%
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