Manager Data

Rosalyn A. Carter

********@*******.***

**** ***** **** ***** ************, Indiana 46260 317-***-****

Results-driven professional with a solid and verifiable career track for successfully managing the completion of highly

specialized technical projects; acknowledged for high quality data, with time-breaking deliverables; successfully

meeting intense industry deadlines; very analytical with excellent attention to detail, fact-finding, problem resolution,

with strong “Intellectual Curiosity” and strategic vision, continuously striving to enhance knowledge base, willing to

relocate.

Professional Experience

Consultant 2008 – Present Indianapolis, IN

Products research, analyze constraints and requirements, evaluation collections of data, application

development, providing strategic and technical recommendation to management while providing on hand

technical update and operations per industry request.

The Healthcare Group - MPlan, Inc. Indianapolis, IN

Data Quality Improvement Manager 2000- 2007

Provided strategic direction and management for specialized area of HEDIS process; following set standards for

the quality of care while performing complex analysis of healthcare claims data, thus interpreting and validating

data. Develop, implemented and update interactive software packaged allowed to accurately capturing data,

while downloading and tracking data.

Managing key project, coordinating flow of project with outside vendors, auditors, and IT staff to

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ensure data and documentation accuracy to meet deadlines, monitoring/summarizing project progress

while holding vendors accountable for project data integrity.

Managed resources and activities, overseeing the develop work plan with stakeholder; IT Managers,

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vendors, providing technical specifications, assigning various roles based on skill sets, while managing

timelines to complete projects deadline.

Consult with IT department manager to manage resources, ensure quality and accuracy of data,

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identifying key areas of impact to data access and delivery, while keeping policies and standard

procedures.

Collaborating with IT department manager to identify key areas of impact to data access and delivery,

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while keeping policies and standard procedures.

Overseeing the development of project work plan, providing technical specifications, while assigning

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various roles based on skill sets.

Provide technical solutions on complex functional data requirements.

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Conducting research and data review audits through written SQL statements to identify discrepancies.

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Communicating discrepancies for successful completion of projects while interpreting identified

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discrepancies on all levels of management to clearly define solution.

Resource expert on content and applications

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Familiar with standard industry best practices through industry’s set technical specifications, while

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identifying, documentation and implementing required technical changes to support NCQA

specifications.

Interpret the written specification and clearly define and communicate questions and issues to Subject

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Matter Experts.

Consult with individuals and groups (SME), interpreting specifications, asking detailed questions to define

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and communicate SME needs.

Create application to obtain members health care records, migrating data from an integrated data

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management system (Oracle), and import into access databases.

Trained internal and external healthcare professionals on efficient data abstract tool for accurate data

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capturing.

Coordinated presentation (using statistical finding, reports, etc.) for Board members, Executive

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Management Committee, and other professionals through multimedia software.

Unique Design Setup Indianapolis, IN

Independent Consultant 1995 – 2000

Analyzed constraints and requirements; make recommendations to management.

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Implemented and configured software, hardware and business procedures.

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Designed integrated solutions for applications, dynamic websites.

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Tested, debugged, and trained end-users.

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Problem solved to ensure continued effective integration of organizations

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policies, and standard procedures.

Peoples Bank & Trust Mortgage Loan Division Indianapolis, IN

Systems Administrator 1990 - 1994

Defined and developed detail specifications for data requirements.

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Designed integrated solutions of funds pricing quotes and shipment of files.

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Coordinated, trained, and provided application support for end-users.

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Created management reports for investors, loan purchases, and application commitments.

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Education

Masters of Science, School of Informatics, New Media December - 2004

Indiana University - Indianapolis, IN

Project Management Certificate - 2004

Indiana University/Purdue University of Indianapolis – Indianapolis, IN

Bachelor of Science, School of Engineering & Technology, Information Technology December - 1998

Purdue University - Indianapolis, IN

Skills

Analytical, critical thinking and problem-solving skills

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Ability to manage multiple projects with constraints and deadlines

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Solid organizational and research skills

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Ability to work independently or as a team member

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Ability to draw relevant conclusions and devise appropriate courses of action

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Ability to make independent decisions

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Ability to perform complex analysis of clinical claims data and other large population based datasets

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Experience in requirements elicitation, analysis, and specification

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Creative mastery iterative design and development methodologies

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Actively listen to others to understand their perspective and ensure continuous understanding regardless

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of communication channel or audience

Proven ability to quickly learn and navigate through integrated systems, software products, and data

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Software Expertise

Integrated Systems: Oracle (PL/SQL), SAS (SQL), IDX/VMS, MACESS, FACETS;

Quest: SQL Navigator;

Macromedia: Flash Professional, Actions Script 2.0, Director, Lingo;

Adobe: Photoshop CS, Illustrator, Adobe Writer;

Alias Product: Maya 6.0; Vegas 8.0

Microsoft: Visual Basic, Visual Basic Script; Microsoft Office environment,

Internet Explorer, Netscape

Operating Systems / Protocols: Windows NT, Windows XP, NetBEUI, TCP/IP, HTML, ODBC, ASP

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Achievements/Awards

January - 2004: Girls Incorporated Technology Promotional CD Project

April - 1999: Purdue School of Engineering & Technology, Ford Motor Company, Minority Engineering

Advancement Program

April - 1997: Purdue School of Engineering & Technology, Ford Motor Company, Minority Engineering

Advancement Program

Reference Provided Upon Request

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