***********@*****.***
Monte Marcum 919-***-**** Primary
919-***-**** Cell
Operational innovator with broad perspective on outsourced business operations and strategy
Summary
from client-facing consulting and customer sales to supplier relationship management. Able to
synthesize core issues and deliver successful solutions. Versatile functional expertise and global
industry experience in facilities management, manufacturing, telecommunications and e-
commerce. Proven success in establishing effective relationships and leading remote teams.
Education MBA, Duke University Fuqua School of Business
BS Mechanical Engineering, Virginia Tech
Skills Strategic Sourcing End-to-End Supply Chain Financial Modeling
Contract Negotiation Procurement Processes Management Systems
Consultative Sales Problem Solving Analytics Competitive Benchmarking
Project Management (PMP) Communication Leadership
Professional Experience
UMS Advisory, Inc., Arlington, VA Nov 2008 – Present
Advised Fortune 500 companies on the sourcing strategy and contracting of outsourced services of facilities
management. Responsible to develop and execute complex sourcing plans from strategic scope definition,
approach to market, contract negotiations and operational transition. Specific expertise with implementing
performance management practices between clients and service providers through an effective contract
governance model.
Pioneered the use of Monte Carlo simulation in facilities management to analyze financial business cases
and cash-flow models to help advise on sourcing and pricing strategy
Identified the optimal pricing model for a $500M contract based on maximizing net present value
Recent engagements include client lead roles with Amgen, Eli Lilly and Morgan Stanley
Navigator Management Partners LLC, Columbus, OH May 2008 – Oct 2008
Senior consultant at a startup office for a regional management and IT consulting practice. Responsible for
business development activities to promote brand awareness, communicate the value proposition and identify
target client market segments. This includes establishing new relationships, leveraging existing connections
and writing proposals to win net new business. Client work consists of project management delivery,
business process design and technical solutions services to clients of Navigator Management Partners.
Identified $2M of cost savings over 3 years through a technical infrastructure and business process
assessment of a client’s IT supplier based on $5M of annual spend
IBM Web Sales & B2B eProcurement Specialist, RTP, NC Jan 2007 – April 2008
Developed relationships and recurring revenue streams by establishing connections with customers who
directly purchase IBM products & services using eProcurement systems. Consulted clients on technical and
business process best practices to optimize eProcurement utilization and productivity with IBM. Managed
large enterprise customer relationships in Consulting, Communication and Public sectors.
Achieved 150% of 2007 sales quota and inducted into IBM Hundred Percent Club
Increased annual channel revenue 26% by expanding existing and adding new connections
Constructed a sales solution for complex cash flow transactions through eProcurement systems
o Automated solution reduced transaction cycle time by 35% and manual intervention by 80%
IBM Global Sourcing Operations & Supplier Relationship Manager April 2005 – Dec 2006
Created global operational management system for Telecom sourcing annually comprised of $1.6B in spend
and $250M in cost savings. This provided quantitative financial analysis, modeling and forecasting that
included applicable options and risks to facilitate global decision-making. These areas included supplier
***********@*****.***
Monte Marcum 919-***-**** Primary
919-***-**** Cell
spend, cost savings activity, business controls, sourcing, financial metrics and organizational interlocks across
a global team. Managed US invoice processing supplier relationships.
Gave business direction to four leads covering Canada, Latin America, Europe and Asia
Negotiated $5M annual contract with favorable terms covering over $130M of invoice business
Directed global cost management system to improve Telecom savings forecasting for internal clients
o Improved monthly cost forecast variance from 21% to 3% from 2005-2006 by integrating Monte
Carlo forecasting with qualitative input into operational management system
Engineered cost competitiveness models for data & voice services for internal and external clients
o Internal clients recognized $2.5M annual savings using models as cost reduction basis
Improved Average Payment Terms resulting in $700k annual working capital savings through sensitivity
analysis to identify key root causes and leading corrective actions to modify supplier payment terms
IBM Platform Sourcing Strategist March 2004 – March 2005
Designed and deployed the Integrated Supply Chain and Production Sourcing strategy projects into the
Global Platform Sourcing organization as a response to the Personal Computing Division divestiture to
Lenovo. This comprehensive strategy and management system addressed the significant loss of leverage due
to spend reduction and supplier dilution with a 3 and 5 year plan that included process improvement,
commodity and project management for strategic sourcing through the production procurement supply chain
for mechanical, thermal and cabling commodities.
Led a process prototyping effort with a team of 8 senior engineers and managers, achieving global brand
support through a successful sourcing optimization of a cross-brand pSeries/Storage product
o The new management resulted in zero defects or delays with commercial product launch
Evaluated and recommended optimal sourcing opportunities and solutions across multiple brands as the
sourcing interface to an end-to-end cross-functional team
IBM Mechanical Engineering June 2000 – March 2004
Managed cost, quality, and delivery of new mechanical platforms through suppliers for IBM server products.
Advocated engineering best practices and influenced development to reduce cost and increase
manufacturability. Program manager and project engineer responsible to meet key delivery and quality targets
at worldwide IBM manufacturing sites for multiple products and brands.
Established credibility and relationships with key program leaders, which resulted in expediting a troubled
p615 project with a new supplier remotely during the 2003 SARS epidemic
o Recovered 8 weeks of lost time through development churn in a three month turnaround
Trained and remotely led 6 Chinese mechanical engineers on sourcing processes, technical responsibilities
and business needs in support of worldwide quality at IBM manufacturing sites
Designed a database and negotiation strategy to realize cost reductions of $500k on $3M of annual
tooling spend
Team lead for midrange mechanical programs
o Led 4 project engineers at three remote sites
o Managed $10 million annual capital budget
Planned and implemented supply chain integration strategies resulting in $500k of annual cost reductions
to x345 program and zero defects through product launch to steady-state
Certification IBM Leadership Excellence, RTP, NC
Project Management Institute, Project Manager Professional (PMP)
ITIL Foundation Certificate