Sales Customer Service
Resume:
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Elizabeth Naber
S ummary
A self-motivated, high energy professional with strong analytical and planning skills as well as a
proven ability to coordinate the efforts of a team to meet organizational goals
E xperience
08/2007-Present Bascon, Inc. Cincinnati, OH
S ales/Marketing Development
Led the development and implementation of a comprehensive marketing program to reach the aviation,
industrial and commercial industries for a nationwide multi million-dollar design, construction and
construction management company
Created new website content and structure to increase the company presence on-line
Established project profiles illustrating examples to build consumer understanding of company
capabilities
Implemented a multi-functional project tracking database to create efficiencies among the sales
force
Represented Bascon, Inc. at Aviation and Industrial tradeshows to generate company
awareness and create leads
Initiated face to face meetings to introduce Bascon services to perspective clients and generate
RFPs
Partnered with company executives on business development initiatives and company
capabilities presentations
Developed new customers through long-term relationship building
03/2006-08/2007
AIT Worldwide Logistics Hebron, KY
A ccount Executive
Developed new territory and maintained customer base for an expedited and special handling
transportation company
Utilized knowledge of AIT domestic and international products to create a new Ohio / Indiana
customer base
Gained comprehensive knowledge of the customer’s product and logistical needs in order to
provide appropriate services
Provided quotes, addressed questions, and responded to customer concerns
Monitored and maintained client driven timelines
Worked with internal team members to meet the goal of customer satisfaction
08/2005-03/2006 Ship-Paq, Inc. Cincinnati, OH
C incinnati Territory Sales Manager
Maintained existing customer base while also establishing new accounts for the shipping and packaging
industry in a three state area
Generated price quotes, updated the price book, and maintained customer purchase orders
Followed thru with internal customer service to verify non-stock items shipped on expected ship
date
Expanded territory with a minimum of 5 new accounts per month
Monitored inventory levels for “special accounts”
513-***-****•******@****.***
E lizabeth Naber
1995-2005 Semper/Exeter Paper Co., LLC Edgewood, KY
M atboard Inside Sales/Marketing
Provided general daily support to the sales force and assisted customers with specialty paper product
order placement and shipment inquiries
Develop new customer base with marketing blasts, cold calls, and mailing of matboard sample
sheets to the picture/mat industry
Maintained existing base by efficiently handling customer requests and processed customer
orders.
Monitored finished goods inventory levels and replenished low finished goods with production
requests
Managed raw material inventory levels, interacted with vendors to determine production lead
time for raw material, and purchased goods when necessary to avoid depletion of product
A ccounting Manager
Provided daily support to 5 national sales offices for accounts receivable function, inventory
maintenance, and customer invoice inquirers. Additionally, managed the accounts receivable
department and was controller for 15 national warehouses.
Implemented inventory procedures, monitored inventory protocol, and supervised on site
physical counts
Processed debits and credits and necessary accounting functions for daily balancing processes
Addressed supplier and customer inquiries in reference to invoices and applicable
documentation
Created reports with Southware software program to provide the necessary data to the sales
force to effectively sell product.
Involvement in company special projects programs
1993 - 1995 The LaBoiteaux Company Cincinnati, OH
A ccounting Clerk
Processed accounts receivable and accounts payable functions daily for 7 national sales offices
Balanced vendor and freight invoices and processed billing inclusive of accounts receivable and
accounts payable
Ran monthly sales analysis for sales team and corporate office
Provided back office support
Batched daily billing processes for service center
Back-up to Inventory Accounting Processor
513-***-****•******@****.***
E lizabeth Naber
1989 - 1993 Gradison Division of McDonald & Co. Securities Cincinnati, OH
S enior Operations Clerk
Maintained Brokerage Account Master of approximately 35,000 accounts
Opened new accounts and updated existing accounts
Mailed and monitored returned documents required by SEC to open new accounts and maintain
changes to existing accounts
Coordinated special projects
Interacted with mutual fund and other departments, and provided back office support to
Financial Consultants
S ecurities Cashier
Provided daily support to client and Financial Consultant by accurately processing daily security
information to the clients account
Processed the movement of securities from client accounts
Issued security receipts for clients and financial consultants
Handled department mail, issued checks for dividends and other proceeds
Registered all outside mutual funds in clients name
1987 - 1989 Chase Bank of Ohio Cincinnati, OH
H ead Teller
Supervised the tellers and maintained control of the vault functions
Addressed daily teller issues and problems, and audited teller drawers
Monthly audit of vault, including receiving and reconciliation of cash shipment
Provided training for new hire tellers
Daily balancing of the ATM machine and the branch
Ordered supplies for teller line
Cincinnati region DDA expert contact
E ducation
Graduated 1989 College of Mount St. Joseph Cincinnati, OH
Liberal Arts
Magna Cum Laude
S kills
Daily use of Microsoft Office, database programs (ACT, Sales Outlook), internet research
General understanding of Power Point, Photoshop, Illustrator and Microsoft Publisher
R eferences
Upon request
513-***-****•******@****.***
E lizabeth Naber
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