Insurance Management
Resume:
TRACY A. SHAW
Southbury, CT *****
203-***-**** **********@*****.*** 203-***-****
PROFILE
A solution-seeking specialist focused on income protection and asset preservation identifying areas
for potential new products, streamlined process improvements and new approaches, resulting in
higher ROI and cost savings. An MBA with extensive experience in relationship management,
successfully building and expanding business connections to create a top producing insurance
brokerage servicing global companies in diverse industries. Innate ability to work collaboratively
across functions, providing expert analysis, quality project management, and a proven skill for
meeting tight deadlines. Equally accomplished in developing and launching effective sales strategies,
as well as building and motivating strong teams. Excellent communication skills, rooted in partnering
with both external and internal clients.
PROFESSIONAL EXPERIENCE
Product Innovation and Implementation Highlights
Led inter-disciplinary teams to bring the patent-protected 401kSecure – an insurance protection strategy
designed to complete retirement saving and investing in the event of a disability during working years -- to
market, with IBM as the initial adopter. The teams included:
• The Internal Revenue Service – to procure two Private Letter Rulings allowing the insurance premium to
be designated as an investment and paid benefits as a return on investment;
• 401k vendors -- Fidelity, SunGard and StateStreet -- to architect recordkeeping processes that are
compliant with the IRS code and insurance contract regulatory governance;
• Disability Insurance Carriers and reinsurers – UNUM, MetLife and DRMS -- to develop and file the new
product disability insurance contracts in each state’s Department of Insurance;
• Initiated development of employee communication and education modules that engage with
personalized benefit and premium illustrations and exhibit risk to anticipated retirement portfolio
forecasts via a multi-media approach to support enrollment.
Corporate Compensation Plans, Inc., Danbury, CT
Consultants providing forward-thinking and tax-effective insurance solutions designed to enhance the financial
security of retirement plans for many of the country’s most prestigious law firms and largest corporations.
Senior Vice President 2004 - present
• Manage a diverse portfolio of executive benefits: Life, Long-Term Disability, Long-Term Care, for 60+
corporate customers representing more than 28,000 individual policyholders.
• Key strategist for building income protection and asset preservation programs through the
implementation and integration of LTD, Life & LTC tax-advantaged benefit plan designs.
• Create inventive benefit plan designs that off-load risk, stabilize rates, and outsource administrative
functions; integrated plan cost savings over 3 years financed a 40% increase in benefit limits.
• Subject matter expert regarding strategies that protect retirement savings; Quoted in the media –
Forbes.com, Hartford Business Journal, and Plan Sponsor magazine.
Vice President, Client Services 1998 - 2004
• Combined people and technology to develop relationship management protocols to obtain and retain
corporate customers as well as conserve individual clients.
• Provided keen analysis, efficiently organized project management, and a proven ability to meet tight
deadlines within strict budgets to implement key management carve-out and voluntary benefit plans.
• Developed new business proposals, conduct prospective client meetings and supervise the
implementation of new business.
• Led cooperative effort with carriers, UNUM, MetLife, and Principal, to eliminate operational
redundancies and reduce underwriting time service by up to six weeks.
• Advanced ability to motivate, train and educate one-on-one or while facilitating group discussions,
including mediation skills.
Tracy A. Shaw
Page 2
Director, Marketing Operations July 1993 - 1998
• Designed solicitation and enrollment strategies to support participation rates that triple average
voluntary benefit response – 35% to 93% penetration -- making CCP the #2 producer of individual
disability policies in the US.
• Headed implementation team for web-based “E-rollment” of voluntary benefit programs including carrier-
compliant e-signature application with personalized learn pages, initiated for GMAC-RFC.
• Designed employee benefit communication materials and marketing brochures that engage employees
and are easily understood while reducing cost by nearly 50% and production time by 70%, and
capitalizing on all available media – print, audio and electronic.
• Collaborated in the design and creation of training programs for communication skills and team building.
Consultant, Operations Management January - June, 1993
• Adept at addressing work processes, new systems and coordinating projects.
• Architect of a database designed to manage customer histories, census data elements, campaign
communication components and revenue shares.
• Established collection and conservation methods to maintain and grow revenue base, resulting in 90+%
persistency.
• Developed proformas to analyze staffing patterns, productivity and projected revenues to promote
scalability of services with product implementations.
Guenster Rehabilitation Center, Bridgeport, CT
Director of Finance & Administration 10/90 -- 01/93
Arms Acres, Carmel, NY
Assistant Administrator 12/88 -- 09/90
Albany Medical Center, Albany, NY
09/87 -- 12/88
Special Projects Coordinator
EDUCATION AND PROFESSIONAL ACCREDITATIONS
MBA, Western Connecticut State University, Danbury, CT
BA, State University of New York, Albany, NY
Life, Health & Accident License, States of Connecticut, New Jersey, New York
Decker Communications Certificate
Wilson Learning Consultative Sales Certificate
PROFESSIONAL AFFILIATIONS
New England Employee Benefits Council
NAFE
SHRM
COMMUNITY ACTIVITIES
E-Licensed Youth Soccer Coach, Southbury Soccer Club
Girl Scouts, Cookie Coordinator
Board of Directors, Region 15 BAS (Before and After School program)
Contact this candidate