Customer Service Sales

Mark Keaton Sneed

Member IEEE No: ********

Home: 505-***-****

Cell 405-***-****

*******@*****.***

Objective:

I I wish to learn new techniques and new equipment in situations that are challenging. I am also looking for

a position that will allow me to use my skills to obtain better earnings.

Education:

BS.EET: Bachelor of Science Electronics Engineering Technologies, DeVry University: (Graduated June

21, 2002)

U.S. Army Non-Commissioned Officers Academy: 3rd Infantry Division, Kitzigen W. Germany

(Graduated 25th of a class of 87)

Software Skills:

Microsoft Windows; 3.1/95/98/2000/2000 Pro, NT, ME, XP, Vista, Office, Word, Excel, Access,

PowerPoint, FrontPage, MS Project, MGI PhotoSuite, MS Image Photo Editor, Visio, MSDos, MS Visual

Studio, Outlook Lotus Notes, Adobe, MLS, ORCAD, WinBreadBoard, Circuit Maker, Matlab 5.5, 5.6, 6.0

Basic/ Visual Basic, MASM, Debug, C and CC++(OOP), Ladder Logic, MS-SQL, Corel Office Suite:

Word Perfect, OLE, Coral Draw, SystemView/ Labview, Simulink, x86/Motorola Assembly Language,

DataPro, Pason, Acutech Wireless, Internet/Intranet - Extremely Proficient

Hardware Skills:

Microprocessors (IBM PC/ Compatible) Programmable Logic Devices (PLD's), Programmable Logic

Controllers (PLC’s) Digital Oscilloscope, Logic Analyzer, Function Generator, EPROM/ EEPROM Chip

Burner, Digital Multimeter, Bread-Boarding, Wire Wrap, PCB, Spectrum Analyzers, Rosemount 275/375

sensor reader, Various hand tools

Relevant Studies:

Basic Electronic Systems, AC and DC Circuit Analysis, Digital Systems Analysis, Electronic Devices,

Microprocessor (CPU) Programming and Design, C++ Programming C++ OOP (Object Oriented

Programming) Imbedded Microprocessor Programming, Control Systems, Data Communications &

Networking, Digital Signal Processing, Advanced Communication System and Antenna Design, Fiber Optic

Signal Analysis, Advanced AC and DC Circuit Analysis, Advanced Digital Systems Analysis Advanced

Control Systems, Project Management, 600+ Laboratory Hours, 1000 + field hours

Other Relevant Skills:

I am multilingual and speak fluent Spanish and some German. I am familiar with ISO 900X and QSO

900X requirements. I am adept at drawing and reading schematics for electronics, architectural, electrical

and structural both by hand and computer aided. I know electronics down to the component level and have

soldering, brazing and welding skills (TIG, MIG, Stick and Oxy) in stainless steel, titanium and aluminum. I

have hundreds of hours designing and testing bread boarded circuits in analog and digital as well as

combined configurations. Also, because of my strong software background I can learn any application very

quickly. I am willing to relocate for the right position.

Work Experience:

Weatherford Int. – 2004 to Present

Telemetry Field Technician 2008 to Present

Assemble, test, install and troubleshoot the EP- Solutions/ EP-Weatherford (formerly Kem-Ray

Automation) telemetry and control system in the Oklahoma and West Texas area.

Data Acquisition Technician 2004 to 2008

Install and operate Weatherford’s data acquisition system known as “DataPro” on various jobs to include:

Separation, Closed Loop systems, N2 Injection and Clean Outs. Trouble shoot and repair field computers

and Rosemount sensors (Temperature, Pressure and Differential Pressure. Multi-Variable) used for data

acquisition to include Well-Head and Hydrate, interface DataPro system with Pason to send and receive

WITS signals. Calibrate and set-up Rosemount Multi-Variable sensors (3095’s) interfacing with Rosemount

Tri-Loop modules. Read and debug wiring diagrams for analog acquisition boxes designed and built by

Weatherford manufacturing. Instruct and train field personal in use of DataPro system, on call 24/7 for

trouble shooting problems via phone for field personal. Maintain and repair computers for Weatherford’s

UBS (CPD) office in Farmington including install of new programs, removal of viruses, Trojans and hacker

interfaces known as cloaker’s, setting up mail accounts and clearing laptops for usage by new personal.

Design programs for use in field by Weatherford personal to complete electronic paper work to include

“Tower Report”, “DFR”, “Morning Report” “Time Sheets” and “Fluid Calculator” Designed an Access

database for use by the Safety Manager to track training and PPE equipment issued to personal. Designed

and built recruitment Power Point for Weatherford Military recruiter using animations and sound.

Independent Contract-Employment 2003 - 2004

On call for individuals repairing analog and digital control systems to include Radios, Televisions and

computers, irrigation controls. San Juan Community College - Part-Time, On Call Instructor for WORD,

EXCEL, ACCESS, OFFICE SUITE, POWERPOINT, HP Rep. - The computer Merchant LMD. Part time,

On Call: Install Cisco/HP servers, switches, routers, NIC cards, network troubleshooting.

Lead Service Technician - Customer Service Best Buy 2003 - 2003

Diagnose and trouble shoot customers units, install software, train service tech personal.

Computer Network Specialist RVGroup.com 2002 - 2003

Network and trouble shoot company computers, Install and Debug DCI program, Train personal on use of

program

Developer of Internet Sales Affordable RV 2002 - 2002

Develop web page and web sales for RV Dealership, debug computer systems, Train personal in use of

computer.

Database Programming, IT Support 3M Corona 2000 - 2001

Internship with 3M, I created a Supervisory database networking over 480 ACCESS databases into a single

controller database. Maintained facility network (IT work)

Owner El Corre Caminos 1991 - 1997

Established international passenger bus transportation company in compliance with State and Federal

authorities for both Mexico and the United States. Set the standards for passenger bus companies operating

under the NAFTA treaty. Developed effective competitive intelligence techniques. Developed

computerized maintenance tracking system that maintained compliance with all applicable state and federal

agencies.

References Available upon Request

Contact this candidate