Customer Service Sales Representative

Kevin Michael Rupp

**** ******** **. #**, *** Diego, CA 92116 • Phone: 505-***-**** • E-Mail: *******@*****.***

Work Experience

“Student Tech Specialist” Albuquerque Public Broadcasting Station- KNME Television. August 2006 - May 2007

• Knowledge of Television Studio hardware, creative process and etiquette; Technical Direction, Camera and

Jib Operation, Floor Directing, VTR operation, Audio (Live, Studio & Field), Aprisa and Chyron Operation,

Video Logging, Teleprompter Operation, Studio Lighting Design, Master Control, Graphic Design and Digital Illustration.

• Hardware experience- Ross Synergy 3 Switcher; Wheatstone TV 600 Audio Console; Beta SP, SX, SD;

Mini DV Playback & Record Decks; Ikegami 388 Digital Studio Cameras; Wireless Mic Transmitters and Receivers

“Operations Assistant” Guitar Center La Mesa, CA. June 2009 - Present

• Promote positive and productive retail environment by providing sales and operational support

• Experience handling large amounts of cash for daily bank deposit, shipping and receiving, maintain and troubleshoot

local area networks and point of purchase terminals, inventory cycle counts.

“Professional Audio Sales Representative” Guitar Center La Mesa, CA. September 2007 - February 2008

• Commission -based retail sales involving live sound equipment (amplifiers, mixers, speakers),

recording software and hardware, DJ and lighting equipment. Strong Knowledge of modern Music Industry.

• Experience with face to face customer service issues and troubleshooting. Qualify customer needs.

2nd Assistant Camera for “Cowboys and Indians” Albuquerque’s Duke City Shoot Out. Summer 2005,

• Assist Camera Operator and Director of Photography, Knowledge of Set Etiquette, Camera Equipment,

Calling Slate, Cable Wrangling, Various Grip tasks

“ Team Building Facilitator” University of New Mexico- Natural High Youth Outreach Program. Fall 2004 - Spring 2005

• Cooperative Games, Team Building Exercises, Outdoor/Environmental Education.

Achievements and Skills

Experience with Adobe Photoshop, Illustrator, InDesign, GoLive, Microsoft Excel, Word, Powerpoint, Final Cut Pro, Logic,

Garageband, HTML, Mac OS X, Windows XP

Beginner Experience with Adobe Flash, Dreamweaver, ActionScript, CSS, XHTML, Maya

Strong public speaking and performance skills

Advanced conversational skills in American Sign Language

Advanced Juggling skills

Accomplished guitar player

November 1999 : Eagle Scout - Boy Scout Troop 129

• Senior Patrol leader, Patrol Leader, Assistant Patrol Leader, and Bugler. Completed Boy Scout Leadership training (1997).

Type 60 WPM

Education

Masters in Business Administration, Marketing Concentration; Ashford University, Nov. 2009. Cumulative GPA- 3.67

Bachelor of Arts in Media Arts, University of New Mexico, May 2007. GPA 3.51- cum laude

School of Film and Television Studies, University of East Anglia, Norwich, England- Full Academic year (2005-2006)

University of New Mexico Dean’s List, 2004

Phi Eta Sigma National Honor Society, 2004

Los Alamos High School Graduate, 2002 - GPA 3.676

References available upon request.

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