Dohar Silalahi
**** ******** ***. # *** ********, MD 20816 216-***-**** *****.********@*****.***
D I RE CTOR OF TE CHNOL O G Y, S OL UTI ON S A RCHI TE CT
WEB/W IND OWS D EVELO P M ENT ~ FINA N CIAL SYS TEMS ~ H EALTH CA RE AP PL I CATI ONS
Solid technical skill set combined with proven expertise in all aspects of software project/ program management,
including: work breakdown structures; process mapping; team dynamics; scheduling and budget; and status
reporting. Swiftly comprehends the “big picture” and executes the boldest of organizational visions. Exceptionally
skilled in software integration, system development and database design; integrates business requirements with
the latest technologies to deliver cost-effective solutions. Renowned for identifying uncharted opportunities in new
products, markets and channels. Superlative communication skills; effective at all organizational levels. Core
competencies include:
Enterprise Application Integration (EAI) – proven track record of integrating heterogeneous system s,
databases, and technologies in various enterprises.
Enterprise Architecture – extensive experience in designing multi-user applications, supporting hundreds of
concurrent users, which require consideration of complex issues such as scalability, redundancy, fail-over,
security, transaction management, performance, error-handling, and logging.
Leadership – successfully and effectively led teams (on/off shore) and directed complex projects from
inception and design to fully operational status
Process Improvement – proven track record streamlining operations and improved productivity through
effective workflows and technology.
T echnology Development – extensive experience in a variety of software development methodologies and
architecture such Model View Controller (MVC), MSF Agile, RUP, TDD, OOAD and OOP (design patterns).
P ROFE SSI ONA L E XPE RI E NCE
2009 – Present
TELOPHASE CORPORATION, Arlington, VA
Director of Technology, Solutions Architect
Successfully proposed, designed, and delivered mission critical project f or NASA in spite of aggressive
deadline.
Introduced a comprehensive strategy to restore two tumultuous projects and to ensure project success.
Re-designed and developed company website.
Key Responsibility:
Liaised and managed virtual teams, on/off shore; travelled abroad to secure the engagement with the off-
shore team and guided the system development from inception and design to implementation and rollout.
Responsible for new product/technology introduction within the organization and technical aspect of
proposal development.
2004 – 2009
COMPUWARE CORPORATION, Independence, OH
Supervised all aspects of the project lifecycle of numerous critical IT initiatives, from inception and design to
implementation and rollout; ensured the quality of new development work through design and code reviews.
Sponsored the technical aspect of proposal development f or the branch.
Pioneered the use of .NET 3.5/3.0/2.0 & Test Driven Development for the organization.
Led a variety of legacy modernization initiatives such as: COBOL to .NET; FORTRAN to C++ & W xPython;
VB 6 to C#; etc.
LIFE LINE SCREENING (Healthcare) duration: 2 years 6 months
Technical Project Manager, Systems Architect, Team Lead
This project was an initiative to build an enterpri se-wide.NET infrastructure f rom the ground up to replace legacy
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systems. My primary responsibility was in creating, converting, and maintaining enterprise-level systems –
including Call Center, Appointment Scheduling, CRM, Screening Management, Scripts on Screen, Marketing,
Billing and Financial Systems; Reporting Framework, and various middleware components.
Key Responsibilities:
Designed and implemented integrated IT solutions by close collaboration with executive leadership, analyzed
current systems and engineered innovative and appropriate solutions.
Conceptualized, proposed, architected and developed an enterprise-wide Service Oriented Systems, .NET
custom application framework and web/windows-based systems spanning multiple business domains.
o Designed and developed high quality, high-performance Call Center, Scheduling, and CRM systems
with very low adoption barrier; successfully reduced the training time of new customer support
representative from 6-7 weeks to less than 2 days (more than 80% improvement).
o Headed mission critical legacy modernization initiatives f or client in a “piecemeal” approach.
o Led the development of PCI-Compliant payment gateways to enable users to process millions of
payment transactions annually.
Responsible for all the technical aspects surrounding the development; led information systems initiatives in
the design and application of architecture models to technology, information, applications, and functional
business process.
Coached technical staff on a variety of technologies such as TDD, WCF Services, ASP.NET 2.0
Supervised data migration and cleansing (ETL) of appointment data from 32-bit SQL Server 2000 to 64-bit
clustered SQL Server 2005.
DEPARTMENT OF SENIORS AND ADULT SERVICES (Government) duration: 1 year 6 months
Systems Architect/Database Designer/Technical Project Manager
HHAMS is a real-time satellite tracking system using GPS technology. The process of interpreting GPS data are
being handled by Nextel and a 3rd party tool called Comet Tracker. HHAMS is used to assist schedulers in
managing Aides schedules, helps managers in supervising case reports, and provides accurate billing data to the
billing office.
Key Responsibilities:
Co-architected, developed and subsequently managed the development of a sophisticated Real-Time
Tracking and Scheduling System using GPS technology for a government client.
Engineered a scheduling system that allows appointments and billing data to be generated quickly with
unprecedented levels of accuracy.
UNIVERSITY HOSPITAL (Healthcare) duration: 2 years
Project Manager/Systems Architect/Team Lead
This initiative was an expansion of the existing systems that were designed and developed by Compuware, which
include Content Management System (CMS), Physicians search engine, On-line Philanthropy, Reporting
framework, Billing & Financial systems.
Key Responsibilities:
Architected and developed a custom .NET application framework to host 15+ multi-user web-based
applications; consolidated business logic, entities, and workflows across the enterprise.
o Reduced labor drastically (more than 50%) by consuming re-usable components instead of “re-
inventing the wheel”.
SHERWIN WILLIAMS (Manufacturing) duration: 3 months
Provided effective technical architecture to assist Sherwin Williams in a complete overhaul of an existing N-
tiered application; legacy modernization from C++ systems to .NET Smart Client Application
FIRST MERIT BANK (Financial) duration: 3 months
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Re-architected a custom financial system for analyzing data from commercial loan officers & lenders to
calculate financial risk; slashed processing time by 92%.
2001 – 2004
POINTE BLANK SOLUTIONS INC., Middleburg Heights, Ohio
Responsible for multiple fixed-price systems development projects simultaneously.
Pioneered the use of .NET 1.1 and developed a variety of utilities for the organization.
PHARMED CORP (Healthcare) duration: 9 months
L ead Developer/Database Developer
Architected and developed a W eb-based Customer Relationship Management (CRM) System t o
m aximize its relations with all types of customers.
MANAGEMENT AND NETWORK SERVICES INC. (Healthcare) duration: 2 years, 6 months
L ead Developer/Team Lead
Led and mentored junior team members in VB/COM, O OP, and T -SQL programming
Responsible for all t echnical aspects of Systems Development Life Cycle .
CUYAHOGA COUNTY PROSECUTOR’S OFFICE, Cleveland, Ohio 2001 – 2003
System Developer (Part-Time): designed and developed a database-driven website and other custom applications,
including a web-based CMS that allowed users to easily update web content.
1998 – 1999
CUYAHOGA COMMUNITY COLLEGE, Cleveland, Ohio
Tech Support: provided expert technical support on hardware/software installation, operation and maintenance.
T E CHNI CA L SKI L L S
.NET CLR 3.5, 3.0, 2.0, 1.1 SQL Server 2008/2005/2000 Ruby on Rails, CakePHP, MySQL
Oracle, DB2, COBOL
ASP.NET and .NET Win Form XML, XSD, XSLT, XPATH
VB 6.0, ASP 3.0, VBScript
C# & VB.NET SOAP, UDDI, WSDL
UML, C/C++, JAVA 2
Web, Windows and WCF Services T-SQL, SSIS, SMO, SSRS
SandCastle, Reflector
SharePoint, Team Foundation JavaScript, CSS
Open Source CMS
Server, IIS ADO.NET/ADO, LINQ
NUnit, NCover, FX Cop, WinDbg, SubVersion
Remoting, MSI, MSBuild, COM
ILMerge, MSBuild Google/MSN/Yahoo API
Team Load/Web Test
C E RTI FI CA TI ONS A ND A W A RDS
Compuware Employee Recognition Award - (2007 & 2005)
MS Certified Solution Developer (MCSD) in C# – (2005)
MS Certified Database Administrator (MCDBA) in SQL Server 2000 – (2005)
MS Certified Application Developer (MCAD) in C# – (2005)
MS Certified Professional (MCP) in Windows 2000 Server – (2003)
F RE E L A NCE & OTHE R PR OJE CTS
2008 – E-Commerce solution, inventory management system, and SEO ( www.henryandlulu.com)
2006 – E-Commerce solution and inventory management system ( www.charmingcollections.com)
E DUCA TI ON & TRA I NI NG
2009 – Chartered Financial Analyst (CFA) Level I Candidate (failed June 2009 exam)
2007 – Project Management Professional (PMP) Course by Compuware
2006 – .NET 3.0 RoadShow by IDesign
2006 – Guerilla .NET 2.0 by DevelopMentor
2002 – B.S., Computer Information Science/Minor: Graphic Design, Cleveland State University, Cleveland, OH
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