Technician Engineer

Location:

Posted:

March 09, 2010

NELSON PHAM

**********@**.**.***

___________________________________________________________________________________________

CARRER SUMMARY

• Over sixteen years of experience solving technology problems and creating solution that required prompt

response.

• Prioritizing task and scheduling priorities to ensure commitments are met.

• Proficiency in various programs, operating systems and applications.

• Qualified IT professional with variety of software, hardware, and networking knowledge.

EMPLOYMENT

Lead Technician, 10/1992 - 06/2009

Banctec ITSM / Qualxserv Corporation, Irving, TX

• Coordinated 2nd shift operations.

• Developed test procedures and created schematic drawings, operation flow charts and assembly instruction

for new equipments.

• Modified, installed and tested printed circuit boards, computer equipment, laptops, printers, and network

interfaces down to the component level.

• Supported Field Engineer by promptly providing and delivering equipment on an emergency basis.

• Interfaced with client on project parameters and trained staff.

Senior Electronics Technician, 02/1988 - 09/1992

F.R.S Corporation, Oklahoma City, OK

• Collaborated Electrical Engineers to identify problems and suggested solutions to determine proper

operational mode for printed circuit boards.

• Developed and tested prototype products.

Electronics Technician II, 05/1986 - 02/1988

Seagate Technology Inc., Oklahoma City, OK

• Assembled complete Hard Disk Drives and performed functional tests.

EDUCATION

Associate Degree in Computer Aids and Designs - 1992

Oklahoma City Community College

Associate Degree in Electronics Engineering Technology - 1986

Oklahoma City Community College

COMPUTER SKILLS / TRAINING / CERTIFICATIONS

Software: MS-DOS, Microsoft Windows (all platforms), Microsoft Office, Novel NetWare, Microsoft Server,

AutoCAD, SAP.

Hardware: PC, laptop, tape drives, Optical drives, NIC card, printers, flat LCD, Dell and HP servers.

Certified: Toshiba Laptops / Dell 2008 Foundation Desktop and laptop and Dell Warranty Services representative.