Sales Manager

I seek to apply my extensive experience in sales

management and business development within a

dynamic and customer oriented company.

This organization will be committed to community

involvement, is growth oriented and supports a strategic

approach throughout its business culture.

Tradition of Performance Excellence

Establish Key Relationships Public Speaking & Presentations

• •

New Business Development Creative Problem Solving

• •

Business Impact Analysis Implement Positive Change

• •

Train & Mentor Staff Develop & Implement Programs

• •

New Product & Process Design Plan & Organize

• •

“Through many years of experience working with Doug in his role as

our General Sales Manager, I found him to be ‘unique’ as a manager

of his subordinates and very well thought of by his clients and

peers. Doug is an individual that gets things done and completed to the

satisfaction of all concerned, while continually growing relationships.

Doug was instrumental in growing our sales and profitability to

exceed our expectation and did so with his leadership abilities,

integrity and genuinely caring for all he comes in contact with.”

Richard Murdock, COO, Guerdon Enterprises, LLC

Doug Pill

3040 South Bay Star Way

Meridian, Idaho 83642

208-***-****

********@*******.***

Doug Pill ********@*******.***

GENERAL SALES MANAGER

STRATEGIC PLANNING…BUSINESS DEVELOPMENT & SALES GROWTH…MENTOR & MOTIVATE STAFF

Possesses proven ability to establish and nurture key relationships and positively

affect profits through achievements in creative problem solving and innovative

thinking. Strong qualifications in communications and presentations, and has in-

depth experience developing and implementing processes contributing significantly

to bottom-line efficiency and profitability.

Establish Key Relationships

Customers are trained to expect communication from vendors primarily based on the desire to

sell something. I have made it a point throughout my career to make continuous contact with

customers and talk about everything but business. This builds a friendship as much as it builds a

business relationship. When you show a customer you care, you get beyond the traditional

customer-vendor relationship.

New Business Development

Our company set a goal to exit the HUD Code manufactured housing business and enter into

the Systems Built Modular business. I developed a new business model which included cutting

edge product offerings in both single-family and multi-family designs, a new marketing

approach, and a new distribution channel. As a result, within four years our sales more than

tripled, going from $15,000,000 to over $48,000,000 annually.

Business Impact Analysis

We decided there was a need to expand our exterior door offerings. I analyzed the

profitability impact of finding another national vendor vs. designing our own private label

product, which resulted in the successful design and launch of our own product. This decision

increased our year over year revenue results by 14%, and increased category gross profit 7%.

Train & Mentor Staff

Our sales department was compartmentalized and unaware of how its actions played a key

role in the immediate and long-term success, or failure, of other departments. I created a 30-

day training program for all current and newly hired sales staff to actually participate in the

production process, engineering process, purchasing process, QA and service process. The

immediate result was an improvement in the internal relationships between sales, purchasing,

engineering and production – and improved efficiencies continue.

New Product & Process Design

Based on competitive market analysis, our products were undervalued. A blanket price

increase would have drained market excitement, so I designed a complete new product

offering with intense market feedback. This product ultimately replaced our existing offering.

Through this new product design, we were able to reduce bill of material costs, increase selling

prices, gain new customers and increase marginal contribution by 7%.

Public Speaking & Presentations

I was asked, for three consecutive years, to make presentations at our industry conference.

With PowerPoint and handouts, I designed and presented 45 to 90 minute presentations on a

variety of topics. Judged by the listeners on audience attention, product knowledge, and

effective communication, I received nothing less than a 91% rating by the participants.

3040 South Bay Star Way, Meridian, Idaho 83642 208-***-****

RELEVANT PROFESSIONAL EXPERIENCE

Guerdon Enterprises, LLC, Boise, ID 2001 - 2009

General Sales Manager (2003 – 2009)

• Managed sales and marketing for the largest systems built producer in the

Western United States.

• Transitioned entire business model from HUD Code manufactured housing

to the leading systems built producer in the Western United States.

• Increased sales revenue from $15M to $48M in my first three years.

• Increased margin contribution 7% in my first three years.

• Mentored four Regional Sales Managers and sales staff to peak

performance in sales volume, problem solving, and sales/marketing skills.

Regional Sales Manager (2001 – 2003)

• Rapidly expanded customer base and sales volume in underdeveloped

territory while managing existing daily accounts.

• Implemented new sales and marketing techniques and increased sales

from $3M to $9.5M.

• Doubled distribution points in my territory while assisting other regions.

• Designed IDEAL inventory program for each customer to improve their

profitability and establish timed inventory rotation for Guerdon.

• Managed staff travel, customer training, brand awareness and sales

forecasting.

Hoff Companies (Trimco Millwork Parent Company), Meridian, ID

1996 - 2001

Distribution Division Sales Manager

• Increased sales volumes to national accounts from under $2M to over

$7M annually.

• Drove the increase in sales which required opening four additional

distribution facilities, and aligned distribution facilities with key vendors to

facilitate national accounts programs.

• Managed and mentored 68 sales people at seven regional facilities.

• Designed and implemented company-wide sales approach involving

products, marketing and point of sale materials, and pull-through trade

programs for architects, designers and installers.

Trimco Millwork, Boise, ID

1994 - 1996

Branch Sales Manager

• Added multiple new product groups significantly enhancing current

product lines.

• Increased annual sales revenue from $8M to $12M, and gross profit by

2.5% year over year.

• Designed first vendor managed inventory (VMI) program in the country,

and implemented Retail VMI and Industrial VMI programs which

increased both sales and profitability.

• Designed and implemented pro-active outgoing sales call program with

inside sales team.

OrePac Building Products, Salt Lake City, UT 1992 - 1994

National Accounts Sales Representative

• Conducted weekly and bi-weekly sales calls on 39 accounts and

monitored min-max inventory program on up to 350 sku’s per location.

Doug Pill 208-***-****

“Over the past eight years I have worked with Doug as an employee and also a top

customer. Doug is an innovator, always looking for ways to value engineer processes

and projects to the mutual benefit of his end customer and his company. He has a

positive and energetic demeanor which is contagious to his employees, customers,

and vendors. Doug is very good at painting a clear picture of what ‘success’ is for his

employees.”

Steve Calverley, General Manager

OrePac Building Products

“As Guerdon’s legal counsel, I have worked closely with Doug on a number of matters.

Doug’s solution-oriented approach, flexibility, positive and infectious energy, and

dedication to his customers had a productive impact in each instance.

Doug’s insight and interpersonal skills, industry knowledge, and intelligence directly and

positively impacted my ability to provide quality legal counseling and advice to

Guerdon. Representing clients would be much easier if they all approached adversity

and tough decisions like Doug.”

Aaron C. Charrier, Attorney

Greener Burke Shoemaker P.A.

“I am amazed at observing how Doug takes control of a group of people. He becomes

friends with people within minutes of meeting them. Doug believes that he can learn

something from every individual he meets. He takes an interest in people, and that is

one reason that makes him so successful.”

Steve Clough, Sales Coordinator

Guerdon Enterprises, LLC

“Several years ago when we took our business into a new direction, Doug was our

partner in success. What makes Doug extraordinary is his ability to connect with

everyone he meets, whether it’s a large group or on an individual basis. He is a leader,

a motivator and someone who stays on task until the project is completed. Doug’s

positive energy is refreshing and always a welcome to be in company with.”

Keith & Ellen Foster, Owners

Foster Construction & Development

“Of all the sales managers from the different manufacturers that we deal with, Doug was

the only one who expressed an honest interest in hearing what the customers were

asking for, and then worked at adjusting the offerings to satisfy those requests.”

Dianne Jemmet, Owner

Meridian Modular Homes

Contact this candidate