Training Project Manager
Resume:
Amita Bhargav
Hoffman Estates
IL 60192
*****.*******@*****.***
T ECHN ICAL SK ILLS
MS Office Acrobat Dreamweaver CSS/XSL HTML/XML
Fireworks Flash Photoshop WebCT Blackboard
MS Project MS Access Toolbook Firefly Final Cut Pro
Camtasia StarBoard Smartboard Mimio Turning Point
Captivate PowerPoint Flash Authorware
Q UA L IF ICAT I ON S
Instructional Design and Development Project Management, Training Management
eLearning / Distance Learning Curriculum Development
Learning Management Learning Measurement and Evaluation
Tool / Technology Training Design and Skilled and trained Flash Developer
Development Facilitation and Train the Trainer Solutions
Training Deployment
P ROFESSIONAL ALLIANCES C ERTIFICATION S
CCASTD - Chicago land Chapter of the E-learning Instructional Design Certification
American Society for Training & (ASTD) - Michael Allen and Ethan Edwards
Development (ASTD) PMI Certification 1998
Member: ASTD National Project Management Diploma, George
Member of MS Project User Group Washington University St. Louis, MO
P R O F E S S IO N A L EXPER I ENC E
Baxter, Inc. Vernon Hills, IL
May 2009 – November 20, 2009
Training Specialist / Microsoft Exchange Migration
Led training development initiative.
Developed training plan, communications, testing and deployment strategies for the Office Communicator
(IM) and Outlook deployment.
Met deadlines and managed multiple projects
Designed and developed training content for MS Outlook for 55, 000 + employees globally by using MS
Word.
Used Camtasia and Flash to developed training videos for 8 different end users. Created Storyboards for
80+ videos, voiceover scripts, and recorded and produced videos.
Developed and reported metrics for training development for regular status updates in MS Project.
Developed Flash media (introductory pieces), and website for training portal to be used globally.
Environment: Camtasia, Flash, Dreamweaver, Photoshop
Sears Holding Corporation Hoffman Estates, IL
August 2008 – January 2009
Lead Instructional Designer
Managed project plan
Managed relationships with different operational areas
Managed vendors and vendor relationship for eLearning
Designed and developed training content for Super Kmart managers at 51 locations.
Developed a comprehensive manual for 6 different departments.
Designed and developed simulation the AS400 Mainframe reports (Dreamweaver and Firefly).
Created eLearning solutions and developed policies for merchandising and operational sections
(Dreamweaver).
Developed Web based simulations for teaching mainframe to the store managers.
Developed storyboards for simulations using Firefly.
Created workbooks, manuals and training aids.
Strong Objective Writing skills.
Utilized Captivate to set up quizzes.
Environment: Captivate, Firefly, PowerPoint, Flash
Regis Learning Solutions Denver, CO
April 2008 – June 2008
Instructional Designer
Designed and developed tasks for Web based simulated learning to lead virtual teams.
Conducted task analysis and developed learning objectives to support learning strategies.
Developed cast roles and character creation to complete simulated development.
Environment: MS Word, Simport
Allstate Insurance Northbrook, IL
June 2007 – August 2008
Business Transformation Lead / Training Manager
Designed and developed training, process re-engineering, and implementation support.
Developed and implemented training for Compuware Changepoint (Portfolio Management Tool) for the
technology division.
Managed development team of 4 IDs
Reported metrics and did risk management
Managed budget and deadlines
Responsible for course outlines, course development, training programs, and training delivery.
Delivered the training to over 3,000 end users (basic, project managers, demand-managers, executive
users, and compliance group).
Developed simulations and quizzes utilizing Captivate and Dreamweaver.
Created documentation and presentations for change implementation.
Created train the trainer materials for the compliance group.
Designed and developed detailed training and training strategy and supporting training work products to
support delivery to 7 unique Roles / functionality sets.
Interfaced with all solution design teams to provide the voice of the User, to proactively identify usage and
process issues resulting in changes to the solutions, security, workflows.
Developed learning games and activities.
Task Analysis and development for simulated training.
Environment: MS Office, Dreamweaver, Captivate
Eastern Illinois University Charleston, IL
June 2004 – December 2006
Technology Training Specialist / Training Program Manager
Managed team of 9 trainers and developers
Was responsible for all operational, financial and vendor management
Managed the training lab facilities for all training initiatives
Developed software training workshops with instructional technology and process integration.
Designed and delivered training materials that promoted a more technological profile of the university,
resulting in increased customer satisfaction.
Developed Online Orientation for Eastern Illinois University.
Developed content for online delivery of information and courses, including Internet, Computer based,
video conference, and other emerging technologies.
Assisted faculty and staff with the use of technology for instructional and research purposes.
Introduced instructional technologies that resulted in reducing instructional development costs, increasing
top-line growth, and decreasing skills gaps.
Developed coursework utilizing Captivate and Camtasia.
Developed learning games and activities.
Environment: Dreamweaver, Flash, Captivate, Camtasia, Authorware, PowerPoint
University of South Dakota Vermillion, SD
January 2002 – June 2004
Learning Specialist
Designed, produced, and implemented HIPAA Web based training for the Good Samaritan Society.
Designed and implemented the Distance Teaching and Learning Program for the state of South Dakota
For K-12 teachers.
Provided strategic planning, resulting in various implementations for Education programs for K-12
teachers of the State of South Dakota.
Conducted evaluation of the School of Nursing’ NSF grant for an online certification program.
Internal Team Lead for developing and creating training manuals.
Delivered instructor led training.
Created multimedia and web based training.
Developed and implemented State of South Dakota virtual High School.
Environment: Dreamweaver, Flash, Captivate, Camtasia, Authorware, PowerPoint, Toolbook
Nurun Seattle, WA
October 1999 – December 2001
Program Manager
Managed the program of development of instructional media for Prentice Hall for K-12 textbooks.
Positively affected business performance by establishing and sustaining customer relationships to sustain
a 2 million dollars business with Pearson Higher Education (Prentice Hall).
Delivered training deliverables on time and within budget for Teachers Resources Programs (TRPs).
Developed training and documentation for TRPs.
Provided monthly budget actuals and forecasts.
Worked closely with SMEs to plan, design and implement learning solutions for clients.
Environment: MS Office, MS Project, Adobe Acrobat Distiller
Catapult, Inc. Seattle, WA
1999
Project Analyst
Captured requirements for learning development opportunities.
Collected and analyzed data, and designed supporting learning solutions.
Executed the complete training development life cycle for CBTs.
Environment: MS Office, MS Project
AlliedSignal, Inc. Seattle, WA
1997 - 1999
Y2K Project Manager
Managed an international project spread out at five sites in the US, England, France, and Germany.
Managed Y2K program for AlliedSignal (Honey Well).
Partnered to manage with functional leads at each site.
Scheduled completion of deliverables.
Strategically managed Risk, and utilized PMBOK Risk Management principles.
Managed client expectations by providing ongoing communications (reports and presentations) during
customer audits.
Environment: MS Office, MS Project
E DUCATION
M.S. Technology for Training & Development, University of South Dakota - Vermillion, SD (2003)
M.A. Speech Communication, University of South Dakota - Vermillion, SD (1994)
B.A. Economics, Lucknow University, Lucknow, India (1986)
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