System Specialist

Location:

Posted:

March 09, 2010

Andres Suarez 561-***-****

******.**********@*****.***

Professional Profile

Hard working and reliable Computer Support Specialist with following abilities seeking

opportunity.

• HelpStar Ticketing System • User support both local and remote

• Microsoft Office Applications • Hard drive and Memory upgrades

• Active Directory • Windows Operating Systems

• Image based deployments • Network printers and scanners

Professional Accomplishments

Microsoft Certifications

• Microsoft Certified Professional in Windows XP

• Microsoft Certified Desktop Support Technician

• Microsoft Certified Technology Specialist – Windows Vista Configuration

System Support/Repairs

• User profile recovery

• Deleted items recovery

• Virus/Mal-ware removal

• 1 Day turnaround for system repairs for remote based workers.

• System Inventory Control

System Deployments

• Large Scale Desktop and Laptop Deployments at End of Lease Dates

• Full user profile migrations using User State Migration Tool

• Image based deployments with Symantec Ghost

Work History

Microsystems Florida Crystals Corporation, WPB, 6/2006 – 8/2008

Specialist FL.

Student / Contractor Comptec, West Palm Beach, FL. 12/2005 – 6/2006

Education

Bachelors in University of Central Florida, 12/2001

Business Orlando, FL.

Administration

[Your Name]•[phone]•[e-mail]

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References

References are available upon request.