Manager Director

Rafael Perez 848-***-****

*** ***** **., ******, ** 07065 *********@*******.***

Professional Profile

Seasoned financial professional with a strong track in the credit and collections seeks to add

value to a solid organization.

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Effective interpersonal skills. Full knowledge of FDCPA.

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Strong managerial experience. Performance management.

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Leadership skills. Self-motivated

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Dialer Strategies. Effective allocation of resources.

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Strong verbal/written skills. Bilingual.

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Ability to interpret abstract variables. Effective organizational skills.

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Problem analysis and resolution. Strong Analytical skills.

Professional Experience:

First Atlantic Federal Credit Union, AVP of Collections/ Recovery

• Responsible for optimizing recovery of various types of distressed assets.

• Provide leadership, management, and performance planning and career

development of staff.

• Assign auto loans for repossession.

• Manage liquidation and disposition of collateral.

• Monitor performance of collection agencies.

• Manage legal counsel relationships and recovery efforts.

• Manage charge off recovery program.

• Handle Deed in lieu and short sales.

• Manage the disposition of OREO properties.

• Manage certain credit administration duties as assigned by the Executive

VP of Finance.

• Review and recommend monthly charge offs.

• Establish budget and incentive program.

• Manage Loan modification/workout program.

• Manage bankruptcy unit.

• Develop and implement strategies to reduce loss exposure.

• Assist in the design of credit policies and procedures.

• Manage internal (HAMP) Fannie Mae Home Affordable Modification

Program.

• Oversee mortgage loan enhancement program, documentation exceptions

and sale of loans to Federal Home Loan Bank New York.

Pressler and Pressler, Attorneys at Law, Director of Collections

• Monitor work performance, efficiency and productivity

• Develop queuing, letter and dialer strategies

• Establish key performance indicators (KPI, s)

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• Manage day- to -day activity, oversee collection managers, collectors, skip

tracers, and IT staff members.

• Audit of collection portfolios.

• Produce and submit departmental budgets.

• Supervised eleven (11) direct reporting, staff of 125+

EKLG, Attorneys at Law, Director of Collection

• Manage day-to-day activity of collection and supervisory staff.

• Manage credit card portfolio.

• Attend client conferences, CitiBank, Discover Card and others.

• Develop business analytics.

• Oversee bookkeeping and litigation departments.

• Conduct staff meetings.

• Establish goals and quality controls.

• Nine (9) direct reporting, staff of 80+

• Establish budgetary controls.

Work History

AVP Collection/ First Atlantic F.C.U, Eatontown, NJ October 2007-

Recovery Manager Present

Director of March 2006-

Pressler & Pressler, LLC Cedar

Collections January 2007

Knolls, NJ,

Director of October 1996-

EKLG, LLC Paramus, NJ

Collections/ COO March 2006

Director of January 1992-

October 1996

Collections Superior Bank, Montvale, NJ

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Education: Passaic County Community College, Paterson N.J.

Studies in Economics and Business.

References:

References are available upon request.

Contact this candidate