Project Manager Six Sigma

STEPHEN COUSINS

**** ******** ******, ****** *****, TX 75028

Phone: 972-***-**** / 940-***-****

*****.********@*****.***

~ Dedicated and accomplished Senior-Level Management Executive with a considerable

background in manufacturing eager to contribute strong project management talents

toward supporting a dynamic company in optimizing bottom-line performance. ~

QUALIFICATIONS PROFILE

Diligently assess and manage manufacturing operations to optimize efficiency, competitive

positioning, quality control, and revenue opportunities; adept at strategic planning and goal setting.

Outstanding achievements in production scheduling, large-scale change management, business

process reengineering, budgeting, and identifying revenue growth strategies. Unique ability to

leverage IT expertise within manufacturing environments to reduce costs, expedite production, and

develop new solutions and products for clients. Combine solid leadership and team-building talents to

recruit, motivate, manage, and supervise highly productive personnel. Proficiency in cultivating

strategic alliances and partnerships, and driving projects from concept to fruition.

Selected Achievements:

Employ ISO 9001, Six Sigma and lean methods at Tabs Direct to reengineer multiple business

processes within operations and IT, translating to $1M+ in annual savings.

Avoided purchasing $500K in additional equipment by increasing productivity within Tabs

Direct manufacturing departments and negotiating reduction in machine maintenance and

usage fees.

Boosted productivity within Tabs Direct data center by 22%, uncovering approximately $800K

in savings.

Grew revenues for Tabs Direct by $500K+ within digital printing division by persuasively

selling web-based printing solution to major health care service provider client.

Generated $5M+ by upgrading mail-based response handling department to include a call

centre, and by equipping Communisis with cutting-edge technology.

Integral player in securing $400M, 10-year statement outsourcing deal for Communisis.

Acquired Six Sigma Green Belt certification and introduced Six Sigma into Communisis and

Tabs Direct.

Conceptualized and established Business Mail department from scratch for K2 Direct Mail

inclusive of creating and enforcing business processes, procedures and policies.

PROFESSIONAL EXPERIENCE

Tabs Direct (Rapp/Omnicom subsidiary), Dallas and Houston, 2008 to Present

Vice President of Operations & IT

Spearhead production of up to 1,500 unique product types weekly by proficiently coordinating,

performing and directing strategic planning, P&L, manufacturing, IT infrastructure

development, statistical and operational reporting, and quality control and assurance.

Continued …

Stephen Cousins ~ Page 2 of 2

Professional Experience continued …

Strategically plan and develop production schedules to maximize use of human, financial and

physical resources and ensure efficient and budget-compliant operations.

Slashed expenses by $1.2M and elevated client satisfaction by navigating complex mainframe

and order entry conversion project affecting large number of non-profit clients.

Championed seamless consolidation of Houston facility into Dallas inclusive of all IT and

manufacturing equipment in less than 90 days.

Self-employed, 2007

Consultant

Piloted installation of first continuous color digital press into the UK, overseeing full scope of

activities from pre-installation, construction and design, to devising business processes,

recruiting personnel, and educating clients in use of new technology.

Successfully led team in on-boarding $150M account for Capita Communications, and reliably

balanced equipment procurement, staffing, Lean and Six Sigma business process design, and

IT requirements.

Communisis, 1999 to 2007

Data Processing & Operations Director

As key member of executive team, contributed extensive and broad-based management

expertise toward financial and strategic planning, project leadership, and critical business

decision-making.

Directed, supervised, motivated and managed 72 IT professionals across multiple facilities as

well as 41 manufacturing employees within Critical Mail business unit.

Expanded division to produce over US$5M by positioning company to offer innovative IT-

driven solutions combined with intelligent manufacturing technology.

Effectively orchestrated closure of 300-person facility and held executive responsibility for

merging IT and manufacturing equipment into new location.

Assembled quality team to effectively implement digital printing technology into business

operations.

● ● ●

Prior Background includes roles as Data Processing & Laser Manager, Business Mail

Manager and Project Manager for K2 Direct Mail, 1994 to 1999.

Contact this candidate