Manager Customer Service

Brad R. Sander

Cellular 512-***-**** *** E. Ridgewood Rd

Home 512-***-**** Georgetown, TX 78628

abnggw@r.postjobfree.com

Executive Summary

Dynamic, results oriented leader. Able to handle challenges, with proven history of increased organizational

productivity. Able to grasp new ideas and integrate them into desired results. Experienced in successful management

and coaching of diverse and cross functional groups.

A leader that has many years of proven experience managing people, all aspects of operations, financials and project

transitions of large businesses.

Extensive knowledge in Lean Manufacturing, ISO, DOD, Customer Relations, Labor relations and negotiations.

Professional Background

COO / Div SR. V.P. Operations 2008

Compart, Inc Austin, Texas / Shenzhen, China

Accountable for Division performance and total profitability. Responsible for P&L, engineering, materials,

manufacturing, quality, planning, distribution, sales and marketing. Oversee Distribution Hubs in Hong Kong, Austin

and Manufacturing Operations in Shenzhen China. Manage Sr. staff of 4 Directors, various levels of Mid Management

and 858 employees.

Vice President and General Manager 2007

Celerity, Inc Yorba Linda, California/Allen, Texas

Accountable for business unit performance including P&L, planning, purchasing, manufacturing, engineering, quality

and facility oversight. Intensive customer interface including contract negotiations. Responsible for Annual revenues

of $60MM and an organization with 280 employees.

• In twelve months drove on time performance from 60% to 90%. Significantly improved quality and successfully

passed two separate total quality systems audits and became certified supplier for both major customers.

Successfully implemented new operating system using Oracle platform. Achieved ISO 9001-2000 certification.

Implemented Lean concepts and reduced over all cost by $600K annually. Launched two new products to market

and into volume operations.

Vice President and General Manager 2004

Celerity, Inc Tempe, Arizona

Accountable for business unit performance including P&L, planning, purchasing, manufacturing, engineering, quality,

facility oversight and customer care. Responsible for Annual revenues of $40MM and an organization with 130

employees. Responsible for stabilization of existing business and transition of entire facility and business unit to our

Portland, Oregon facility

• Stabilized workforce and management team. Improved on time performance from 40% to 92%. Increased

revenues from 15MM to 40MM in 4 months. Improved margins from 6% to 22%. Successfully transition entire

business unit and all operations from Tempe, Arizona to Portland, Oregon.

Vice President and General Manager 1999 to 2004

Celerity, Inc Austin, TX, Chandler, AZ, Milpitas, CA

Accountable for three business units’ performance including P&L, planning, purchasing, manufacturing, engineering,

quality and facility oversight. Intensive customer interface including contract negotiations. Responsible for Annual

revenues of $360MM and an organization with 1040 employees.

• Successfully transition business Unit from Applied Materials to Celerity, Inc in June of 1999. This included all

aspects of Operations and personnel. Successfully maintained on time delivery performance and quality during

transition.

• Achieved the highest number of Gas Panel deliveries world wide in Q4 of 2000 by successfully shipping 519

Gas Delivery systems. Current quarter average for Gas Panel deliveries is 200, Q4 2005.

• Successfully transitioned both Chandler, AZ and Milpitas, Ca operations to Austin, TX during this tenure as V.P and

GM Implemented Oracle Operating System in 1999, Lean Manufacturing. Certified our Business with major

customer. Reduced Gas Panel Cycle times from 10 weeks to 6 weeks and improved Inventory turns from 3.6

to 9.7

Sr. Operations Mgr 1997 to 1999

Applied Materials, Inc Austin, Texas

Responsible for all Gas Delivery and Common Modules Material Operations. Managed all MRP Planning,

procurement, capacity planning, order management, customer service and logistics for Gas Panels and Common

Modules. Interfaced with customers and suppliers to achieve on time deliveries, cost performance, quality and lean

materials.

• Reduced Gas Panel cycle times from 16 weeks to 10 weeks via management of Supply Chain and Lean Materials

implementation.

• Improved on time performance from 43% on time to 90% on time delivery. Decreased supplier rejects by

45% and reduced supplier cost by 15%.

• Completed Lean Manager Certification and successfully implemented Lean concepts to Materials and

manufacturing line reducing cycle times by 40%.

Sr. Operations Mgr 1995 to 1997

Fisher-Rosemount Systems, Inc., (Subsidiary of Emerson Electric) Austin, Texas

Responsible for all Materials Operations including Master Scheduling, capacity planning, order management, customer

service, logistics and procurement Supported annual sales of $115M Annually, for both trade and international sales.

• Actively and successfully participated as Team Management member to institute worldwide Sales and Operations

Planning.

• Managed Inventory reduction team and successfully reduced inventory by 35% and increased inventory turns

from 3.0 to 7.5.

Sr. Manager Manufacturing 1983 to 1995

Lockheed Missiles and Space, Inc. Austin and Fort Worth, Texas

Responsible for various manufacturing areas including, Machine shop, Sheet metal, Welding, Chemical processing,

Mechanical Assembly, PCB shop, Cable shop, Electronic assembly, Production and Inventory Control, Capacity

Planning and Program Management. Responsible for managing Supervisors and Jr. Mgr's and average of 110

employees within each assigned area. During my tenure at Lockheed I performed many management task and selected

to lead and manage many Tiger Teams to achieve improved operational excellence

• Presidents Award and Customer Commendations

Productivity savings Award - $1,400,000

Productivity savings Award-$645,000

• Assisted Company in Arbitration cases and Union Contract negotiations

Education

Bachelor of Science, Management, Cum Laude 1994

Park University Austin, Texas

Affiliations

• Junior Achievement, Austin, Texas, 2000 to 2004. Provided facilities, mentoring and coaching for Robotics

competition for two Round Rock City High School Teams

Training

• Certification of Completion for Lean Practitioner Certificate Program: Level 2, Productivity, 2005

• Ethics Training, Facilitative Leadership Certification, Integrated Product Development, Continuous Improvement,

High Performance Team Building, Effective Presentations, Project management workshop, APICS National

Convention, Malcombe Baldrige Readiness., Lockheed, Applied Global University, Oliver Wight, Malcombe

Baldrige

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