Manager Customer Service

Ping Joyce Wu

**** ********* ****, *********, ** 21704 •

301-***-**** and 702-***-****

Email: *****.****@*****.***

OBJECTIVE

To obtain a position in the field of accounting to utilize my strong analytical background and computer skills

EMPLOYMENT HISTORY

Texaco - Xpress Lube Vegas, NV 2004 – 2009

Accountant, Office Manager, Owner

- Oversaw long term company profitability through cost maintenance and sales growth

- Managed employee relations and created employee incentive program to keep sales growth

Developed and Uphold customer relationship and provided excellent customer service to keep company good

repetitions and strong competition ability

- Maintained all company book keeping, including: daily cash flow, reports, costing audits, bank reconciliation,

accounts receivable, accounts payable

- Prepared balance sheets, income statements, general ledgers

Coordinated daily audits, weekly payroll, annual tax preparations

Applied and maintained business licenses

Purrfect Auto Service, Inc. Vegas, NV 2001 – 2004

Accountant, Office Manager

- Supervised book keeping activity of five stores through computer networking from main office

Administered daily gross sales, daily cash register, inventory

Built customer information database; maintain computer

Prepared payroll, balance sheets, income statements

Maintained accounts payable, accounts receivable

International Plus Vegas, NV 1999 - 2000

Accounts Receivable Supervisor

- Improved technical support

Assisted in credit calculation and collection

Facilitated technical training and management sessions

C.B.C Financial Corp. Vegas, NV 1998 - 1999

Accounting Clerk

- Developed and maintained database for rent roll tables

Prepared payroll, bank reconciliation, balance sheets, income statements, general ledger

Maintained accounts payable, accounts receivable

Nevada Real Estate Corp. Vegas, NV 1997 - 1998

Manager Assistant

- Prepared payroll, bank reconciliation, balance sheets, income statements, general ledger

Maintained accounts payable, accounts receivable

Provided technical support in office software and hardware needs

COMPUTER SKILLS

- Software Packages:MS Office, Quickbooks (Converting quickbooks data to Excel - Excellent excel skill), Peachtree,

Oracle, Forefront, $$$ in Bank, SMS, OnePlus, Easy/ACCT, Axcent, Investment Property Management, Tenant Pro.,

Easy Landlord, Lotus 123, MAS 90

EDUCATION

Master of Science – Applied Mathematics

University of Illinois, Urbana-Champaign

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