NAT N IYER, MBA, PMP
***** ****** ******* **. 571-***-****
Chantilly, Virginia 20151 ********@*****.***
STATUS: US CITIZEN
SUMMARY OF QUALIFICATIONS
HIGHLY ACCOMPLISHED AND RESULTS-ORIENTED PROJECT MANAGEMENT PROFESSIONAL, POSSESSING EXCELLENT ORGANIZATIONAL AND
COMMUNICATION SKILLS. DEMONSTRATED IN OPTIMIZING OPERATIONS THROUGH STRATEGIC PLANNING RESULTING IN INCREASED
COMPANY REVENUE. STRONG BACKGROUND IN PROGRAM IMPLEMENTATION WITH EXCEPTIONAL TECHNICAL
EFFICIENCY AND
ABILITIES. SOLID RECORD OF ACCOMPLISHMENT IN CONSISTENTLY LEADING TEAMS TO SUCCESSFUL PROGRAM COMPLETION WITH
OUTSTANDING TEAM DEVELOPMENT AND MENTORING SKILLS. SUPERVISED MULTIPLE AND COMPLEX PROJECTS, WHICH REQUIRE
OVERSIGHT OF A HIGHLY ANALYTICAL, DEEPLY EXPERIENCED MASTER OF PROJECT MANAGEMENT TECHNIQUES FOR COST AND
SCHEDULE CONTROL. MANAGES AND ENFORCES PROGRAM PRIORITIES. MANAGES AND CONTROLS SCOPE, CHANGE, COST, RISK AND
QUALITY ACROSS ALL PROJECTS. PROVIDES INCREASED CLIENT SATISFACTION WITH PROJECT RELATED WORK AND OPERATIONAL
SUPPORT. POSSESSES PROFICIENCY IN THE FOLLOWING BROAD-BASED AREAS:
Program Management Systems Integration Problem Resolution
Strategic Planning Staff Management
Quality Assurance
Risk Management Optimization Strategies
Transition Implementation
Team Building
Data Warehousing Client Relationships
PROFESSIONAL EXPERIENCE
AMTRAK – Washington DC February 2009 – November 2009
nior Consultant- eTicketing program
Managed multi million dollar multiple eCommerce and B2B projects as part of the eTicketing portfolio for Amtrak. Provides
oversight to deliver projects on time and on budget by managing schedule, scope and resources while watching the cost and
quality across the whole portfolio. Provides expertise tailored to business requirements and taking responsibility for all projects in
my portfolio and program as a whole. Responsible for project resource plans, financials reporting, project schedules, change, risk
and quality information into master documents to deliver projects on time and on budget; directing and monitoring the project to
ensure quality; and disseminating program information.
FREDDIE MAC – Mclean, VA November 2007 – February 2009
nior Consultant- Single Family Operations Group
Provided leadership and direction to interdepartmental project teams to ensure integration of a multi million-dollar COTS
implementation. Collaborating with multi-department heads and cross-functional leads to manage project scope, plan resources,
maintain schedules, and facilitate communication. Ensure the team members understand project objectives, deliverables, and
timelines. Create and maintain project plans and documents (objectives, assumptions, target product profiles, timelines/Gantt
charts, monthly update reports, risk assessments, budget tracking and project presentations). Identified resource constraints, risks,
and conflicts with potential impact to project deliverables. Facilitated issue resolution discussions and track resolution efforts.
FANNIE MAE – Washington, DC May 2007 – November 2007
nior SOX Consultant – Program Management and Controls
Managed SOX access control project for more than 100 Financial Reporting applications. Worked with application
business/technical owners to ensure the applications complied with SOX auditing. Created and delivered presentations for
Executive, Project Review Committee, Management and interdepartmental meetings. Act as a liaison both within the company
and with partner companies. Led deep dive and JAD sessions to define the process for designing, building and operating
improved security infrastructure. Identified significant risks to financial/accounting applications and suggested controls.
FREDDIE MAC – Mclean, Virginia June 2006 – April 2007
nior Consultant- Investment & Capital Market (Consultant)
Lead a team of professionals for customizing and implementing a COTS application in Freddie Mac. Managed teams of analysts,
project managers and consultants. Provided guidelines to reduce process variation, eliminate waste and non-value added steps,
improve productivity and increase quality. Propose and implement entrepreneurial initiatives or ideas to help Freddie Mac for
broker registration challenges. Managed pre, post implementation, and develop solutions to close gaps. Drive diverse group of
stakeholders to consensus in removing barriers and resolving the program impact and ability to execute.
SPRINT COMMUNICATIONS – Reston, Virginia April 2002 –June 2006
NAT N IYER, MBA, PMP
14053 Walney Village Ct. 571-***-****
Chantilly, Virginia 20151 ********@*****.***
oject Manager/Subject Matter Expert
Program/project management of integration/synergy projects in conjunction with the leaders of
Sprint Business Solutions. Work with SBS leadership from different groups across the
organization to identify process and operational gaps for multiple projects. Engage project
stakeholders across Nextel to facilitate identification and resolution of issues and risks that may
impede or threaten completion of projects on time and on budget with high quality. Process
owner for non-financial performance measurement and Sprint Business Solutions balanced
scorecard. Represent the group for the regular PMO meetings. Designed, planned and executed formal
structure to support Webtrends application including allocation of financial and team resources to establish core help
desk facility offering multi-level support capabilities and consolidating different web reporting teams under one
umbrella to create company-wide reporting team, benefiting Marketing, Architecture and Production Support and
saving company $100,000 in licensing fees.
MCI COMMUNICATIONS – McLean, Virginia 1997 - 2002
. Consultant
Brought on to act as Project Lead, Process Owner and Programmer/Analyst in dynamic technical environment
requiring continuous application of new skill sets to support and link multiple platforms including provisioning and
building access request. Monitored multiple databases and scheduled patches. Performed forecasting of database
growth. Led team for Building Access Request Systems (BARS) project to aid MCI network engineers in development
of estimates for construction of underground network cables for new construction projects across the US, reducing
estimate time by 300% and reducing approval time from six months to one month.
UNICEF – Copenhagen, Denmark 1995 - 1997
. Consultant
Chosen to perform requirements analysis, design, sizing, installation and fine-tuning of Oracle databases. Uploaded
data optimized performance and created queries. Performed backup and system recovery. Authored SQL scripts for
database objects, creating generalized installation packages. Developed automated hot and cold backup, export and
import procedures. Allocated system storage and planned future storage requirements. Designed screen layouts and
pseudo code for reporting. Interacted with Program Managers and Procurement Officers to design, develop and
maintain Procurement Service System (PSS), first successfully implemented GUI-based system at organization.
Worked with senior executive management and Program Managers to gather and understand business requirements
and convert these requirements into technical specifications.
HCL HEWLETT PACKARD – New Delhi, India 1984 - 1995
racle Database Administrator (DBA)/Consultant
Selected to work as Oracle application consultant for different clients across India. Worked as Oracle expert in India
Response Center managed by HP. Traveled across India implementing various applications for multiple clients
including major financial institutions in India like RBI, SBT, IDBI and the space agency. Led team of four for India
Response Center, acting as go-to source for Oracle problems and working with Oracle groups in US and Singapore to
resolve issues faced by customers in India. Became sought-after expert in Oracle, leading and coordinating sources in
resolution of technical issues.
TECHNICAL EXPERTISE
Computer Skills:
Enterprise Project SharePoint
UNIX
Management Microsoft Office
Oracle 9i/8i/7x
Project Server Webtrends
Erwin
EDUCATION AND PROFESSIONAL CERTIFICATIONS
Masters in Business Administration - MARYMOUNT UNIVERSITY – Arlington, Virginia
PMI Certified Project Management Professional
Working towards ITIL certification expected date of completion – January 2010
NAT N IYER, MBA, PMP
14053 Walney Village Ct. 571-***-****
Chantilly, Virginia 20151 ********@*****.***