Project Manager Quality Assurance

_______________________________________________________________________

STEPHEN J. DAVIS

*** *. **** **.

Amherst, OH 44001-1429 **********@*****.*** Cell: 440-***-****

An accomplished senior-level Software Engineer with demonstrated success of designing

and implementing software solutions to improve business functionality. Demonstrated

success in leading and mentoring teams to be successful in the implementation of

projects. Possesses diversified background in mainframe system solutions. Proven ability

to implement technologies on time and within budget to increase performance and

positively affect the bottom line.

QUALIFICATIONS HIGHLIGHTS

Extensive experience working with all aspects of in-house developed systems

Expertise in full project life cycle development for implementation and integration

Polished leadership skills, with ability to motivate teams to increase productivity

Deep understanding of technology with focus on delivering business solutions

TECHNICAL EXPERTISE

Software DB2, IMS, VSAM, IDCAMS, Xpeditor/batch/CICS, Word, Excel,

Access, Visio, IBM Debugger/batch/CICS, Serena Changeman

Systems OS/390, MVS

Hardware IBM Mainframe (370,30xx,S/390,43XX), PC (IBM compatible)

Languages COBOL, COBOL 390, JCL, QMF, SQL, CICS, TSO/ISPF,

MQ Series, Easytrieve

PROFESSIONAL EXPERIENCE

Maverick Direct, Cleveland, Ohio

Senior Consultant July 2008 – 12/31/2008

Contractor hired to work with senior members of the Total Online Payment Processing System

(TOPPS) to correct a processing flaw in the pharmacy claims payment system.

System contained on-line programs which read and wrote to both VSAM files and DB2 databases

Completed complex testing with the DBA assigned to project to assure that the corrections made

to the software would not impact the speed of the system

Worked closely with a senior tester to make sure the changes flowed through the system

correctly and did not negatively impact any of the other subsystems

Other duties writing and reviewing program specifications, coding program changes and testing

program changes

______________________________________________________________________

STEPHEN J. DAVIS PAGE 2

Progressive Insurance, Cleveland, Ohio

IT Applications Senior Systems Analyst May 2004 – July 2008

While at this assignment worked on several different teams, from quality assurance testing to EDI

upgrades to brand new system development. Functioned as team lead during upgrade of EDI

software. As a member of the QAS team, served as system administrator for the Serena

Changeman software installation.

Developed and wrote real-time back end process responsible for checking the validity of a

driver’s car insurance. Interfaced the mainframe with the Web so that states could get the

information on a real time basis. The SLA for response was 2 seconds

Developed formatting software to transmit driver insurance information to the various states

Was the lead responsible for testing EDI 3.1 for the new Z/OS 1.8 upgrade, which also included

developing testing procedures for all applications using EDI 3.1. Led team of two senior

application programmers

Worked with application teams to aid them in the set up of their software on the Changeman

system. Led team of four helpdesk technicians

Worked with team leads to answer questions about Changeman procedures and product use for

all the application teams

TEKSystems, Cleveland, Ohio

Senior Consultant September 2003 – May 2004

Contractor hired to aid the quality assurance team with a new billing system. Utility person

assigned as needed to critical tasks needing completion, as the team worked under tight time

constraints and demanding deadlines.

Tested job streams for thoroughness and usability

Wrote C-Lists to automatically submit jobs for system testers

Created programs and processes for new systems being implemented in production

SBC, Brecksville, Ohio

Senior Systems Analyst July 2000 – August 2003

Senior consultant on team tasked with formatting white page listings for a new Oracle-driven

directory system. In addition, worked with thirty-five different listing vendors to format their listing

information into a useable format; process saved hundreds of hours of manual input yearly and

allowed the end users to format the data.

Created many programs and job streams to format outside vendor’s data. These new programs

where written using COBOL 390 and all of the new features that it contains

Created and modified C-lists to enable users to run the new formatting job streams

Ciber Consulting Services, Cleveland, Ohio

Senior Consultant August 1999 – July 2000

Senior consultant on team tasked with upgrading a payroll system to Y2K compliancy. Two

month window to make the system compliant. Responsible for five junior consultants, which

included giving assignments and tracking progress on those assignments. Completed clean-up

work put on hold because of the Y2K work after New Year.

Redesigned key components in the payroll system to significantly reduce the number of on-line

screens required to access the payroll system

Created an automated inventory system of software versions used companywide

Created and verified test plans for the Y2K team

_______________________________________________________________________

STEPHEN J. DAVIS PAGE 3

Renaissance Consulting, Cleveland, Ohio

Senior Consultant January 1999 – August 1999

Senior consultant hired to provide comprehensive assistance to a major financial institution for

Y2K system-integrated testing.

Successfully designed and developed solutions to the challenges faced with major financial

clearinghouse using NJE/RJE links

Helped to prevent missed deadlines by supporting key employees with Y2K integrated testing

Keane Consulting, Inc., Cleveland, Ohio

Senior Consultant January 1995 – December 1998

Spearheaded team charged with installing and maintaining a cross-sell lead generation system.

In addition, led three senior programmers on project to allow a major bank to merge banks

throughout US into time zone processing. Also team member responsible for creating an

innovative internet banking tool.

Under tight deadlines, successfully merged the time zone processing groups for on-line delivery

systems

Developed interface software to extract relevant information from the host system to be displayed

on the internet pages

Senior team member charged with development of software to mine data from the corporation’s

data warehouse to use for cross-sale applications. This system created an additional $3-5 million

in sales annually

Led team of four, working with key employees and users to develop and install an on-line delivery

system interface to a Hogan 1.2 upgrade

Datacorp Consulting, Inc., Cleveland, Ohio

Senior Consultant July 1986 – December 1994

Worked in many capacities while at this consulting firm. Served as project manager/senior

programmer analyst for more than four years at a site where the system was a mission critical

24/7 operation.

Led a team of seven programmer analysts in maintaining and upgrading the Record Keeping Law

Enforcement System for the City of Cleveland Police Department

Troubleshooter for claims processing system, coordinated with users to rectify issues

Managed development and subsequent maintenance of materials management system

Lead in converting IMS inventory tracking system to DB2, in addition redesigned the on-line

screens to be more user-friendly

Utility person for whatever the client needed from design to coding to project management

EDUCATION

The Ohio State University, Columbus, OH

B.S., Industrial Management

Cleveland State University, Cleveland, OH

B.S., Computer Information Science (course work completed)

Contact this candidate