Electrical Engineer Project

PAMELA OWENS

561-***-**** • ***********@*******.***

PROFESSIONAL SUMMARY:

Advanced Analytical and Project Management skills with demonstrated experience in developing requirements and

working with development teams to translate business requirements into successful implementations.

Proven initiative in identifying problems, facilitating resolution, multi-tasking and working with global, multi-site

teams to deliver software implementations.

Excellent interpersonal, facilitation, negotiation, and leadership skills.

Declared Subject Matter Expert in Requirements standards/methodologies and Documentation standards following

Software Engineering Institute [SEI] guidelines

Adjunct Professor teaching Computers and the Microsoft Suite of products: Word, Excel, Access and PowerPoint.

TECHNCIAL SKILLS:

Languages/OS & Environments: XML; SQL; UNIX (SUN & HP-UX)

Development & CM Tools: Oracle RDMS; Rational: Rose; Clearcase, Chainlink; Great Plains, SharePoint

Application Software: Microsoft: Project, Excel, Word, PowerPoint, Access, Visio; FrameMaker

PROFESSIONAL EXPERIENCE:

KEISER UNIVERSITY – West Palm Beach, FL Campus - Adjunct Professor June 2008 – Present

• Instructing on the fundamentals of operating PC equipment, shopping for and purchasing PCs as well as covering the

basics of word processing; electronic spreadsheets, presentation graphics and database management via MS Office

Suite 2007 products: Word, Excel, PowerPoint and Access database.

OFFICE DEPOT - Boca Raton, FL - Analyst (Contractor via Robert Half International) April 2008 – Nov 2008

Reconciled over $1,000,000 worth of return items for Inventory Accounting department, using Great Plains and

Crystal Reports.

Performed data validation for millions of records to verify Accounting Business Units’ balance sheets for a

system crossover from PeopleSoft to Oracle.

Analyzed financial data to extract and develop financial reports for forecasting, trending and results analysis

LEXIS NEXIS/ CHOICEPOINT – Company delivers credentialing, background screening, authentication, direct marketing

and public records services to businesses and nonprofit organizations - Boca Raton, FL July 2003–March 2006

Business Analyst

• Provided strategic planning to ensure revenue, contribution and utilization targets were met for dissemination of mass

public record and confidential data

• Worked with Sales, Development and Data Warehouse/Mining teams to develop custom solutions based on business

intelligence of common trends of data used to deliver Batch and XML projects running on Oracle and Informix

platforms

• Documented business and functional requirements for Vertical Market Teams

• Developed appropriate competitive pricing and selling strategies for each market unit served by product(s)

• Identified necessary marketing, training and sales materials for assigned products

• Responsible for appropriate project documentation including, but not limited to, requirements, status reports,

marketing and process improvement recommendations

MOTOROLA - Boynton Beach, FL - Senior Business Analyst May 1996 – Sept 2001

• Interfaced with key business customers and served as Project Lead for business and functional requirements, gap

analysis, and configuration of internally developed or third party applications for order entry, manufacturing,

distribution, shipping and EDI [Electronic Data Interchange] systems.

• Used various Oracle modules and Unix OS as an integral part of accessing department systems and applications.

• Wrote SQL statements to access data for analysis of business systems for various departments.

• Led Requirements team for a new global management system for serial numbers and unit personality data for paging

and cellular products, using Object-Oriented technology/methodology and Use Cases.

• Constructed business process flows using SEI standards and developed metrics for improvement and lessons learned.

• Extensively reviewed designs, test plans and changes in Formal Review and Joint Application Design sessions.

• Enforced change management and version control processes via Clearcase tool and coordinated with SQA for formal

phase hand-offs.

• Documented customer acceptance test cases, user training materials, system procedures, manuals and supporting

documentation.

PAMELA OWENS

561-***-**** • ***********@*******.***

• Occasionally cross-trained by test team to assist with periods of low resources for system and regression testing using

Mercury.

MOTOROLA - Boynton Beach, FL - System/Database Administrator Jun 1995 - May 1996

• Interfaced with customer, help desk support and end users to resolve system and database issues.

UNIVERSITY OF ST. THOMAS - St. Paul, MN - Software Developer Nov 1994 - May 1995

• Masters project required by University of St. Thomas program to create an Internet web page for University of

Minnesota’s Animal Science department.

CARRIER CORPORATION - Indianapolis, IN - Business Analyst May 1994 - June 1995

• Facilitated setup of an EDI structure for the Materials Resource Planning group for ordering and billing.

FMC CORPORATION - Minneapolis, MN - Electrical Engineer Sep 1991 - Aug 1993

• Simulated circuit designs using PSPICE tools, following Department of Defense specifications.

BULL WORLDWIDE INFORMATION SYSTEMS - Boston, MA - Software Intern Jun 1989 - Aug 1989

• Created Oracle tables to store software functional specifications

EDUCATION:

Master of Science - Software Engineering

University of Saint Thomas - Saint Paul, MN (1995)

Bachelor of Engineering - Electrical Engineering

State University of New York - Stony Brook, NY (1991)

Completed PMI Project, Risk and Scope Management courses

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