Insurance Manager

James Shiflett, CPCU,

AU__________________________________________________________

*** ***** **., ***** *****, MI 48837

PH: 517-***-**** Cell: 517-***-**** Email: abnga7@r.postjobfree.com

Executive profile

Accomplished Risk Manager, offering benefit of a broad and diverse background in identifying and

analyzing exposures; determining and implementing strategies to capture cost improvement opportunities.

Bottom-lined focused. Advanced organizational and analytical skills from a career highlighted by key

contributions in the areas of:

Maximizing Profits

Recovery and Resources

Strategic Action Planning

Loss Prevention/Control

Worker’s Disability Program

Labor & Safety Consultation

Litigation Management

Compliance/Accountability

Strengths and Expertise:

Strong contract review abilities; in-depth knowledge of tort law, corporate claims, risk

financing

Supervision/training and high-impact presentation proficiency; advanced interpersonal skills

Extensive experience setting specifications, rate detailing, accurate pricing to cover exposures

Thorough, accurate, and detail oriented; effective negotiating and consultative skills

Performance overview

Devised and implemented a plan to manage insurance programs of 13 outside clients for a fee

resulting in lower cost of risk expenses for department

Demonstrated initiative to develop first internal company Ergonomics Policy to assess

work/office space situations; resulted in $100,000 return premiums under department

Worker’s

Disability Compensation program through the use of a dividend bearing contract

Managed Agricultural Labor & Safety Services Dept. to a 25% increase in revenue in one year

Selected as “guest internal auditor” to audit an underwriting division; set parameters and criteria

for business continuity/disaster recovery plan internal audit

Career Chronology

2001 – 2009 MICHIGAN FARM BUREAU, (parent company of 9 affiliate companies) Lansing, MI

Director of Risk Management & Agricultural Labor & Safety Issues

Managed corporate insurance program, claims settlement, regulatory compliance

Managed commercial insurance programs of outside clients including large agricultural farm supply

cooperatives, fuel distributors, commercial meat processor

Oversaw DELEG grant application, program implementation in the areas of labor and safety

Supervised operations and developed plans for growth and perpetuation of services provided by the

Agricultural Labor & Safety Services Department

Engaged with senior managers throughout organization to prioritize risk treatment activities

and pursue an Enterprise Risk Management mindset

James Shiflett Resume Page 2

Career chronology Continued

1994 – 2001 FARM BUREAU INSURANCE GROUP OF MICHIGAN, Lansing, MI

Senior Field Underwriter Farm Unit – Property Casualty Underwriting

Specialty: Agricultural Worker’s Compensation loss control and regulatory compliance

Reduced annual agricultural workers compensation claims by 50% over 2 years

Surveyed over 8,000 agri-businesses

1986 – 1994 AMERICAN STATES INSURANCE COMPANY, Grand Rapids, MI

Territory Underwriting Manger – Personal Insurance Underwriting

Successfully trained/developed agency management skills of underwriting staff

President’s Underwriting Award 1990, 1991

1985 – 1986 FARM BUREAU INSURANCE GROUP OF MICHIGAN, Lansing, MI

Personal Lines Senior Auto Underwriter and Auto Group Leader

Supervised 8 underwriters process all personal insurance products

1980 – 1985 MICHIGAN MILLERS MUTUAL INSURANCE COMPANY, Lansing, MI

Personal Lines Underwriter

Agri-business Commercial Property Underwriter – Mill & Elevator Department

Education/certifications/training

Chartered Property Casualty Underwriter, American Institute of CPCU

Associate in Underwriting, Insurance Institute of America

Certified Risk Manager – 3 of 5 parts completed, National Alliance

Bachelor of Arts Degree, Olivet College, Olivet, MI

Training & Development: Multimedia, First Aid, CPR, Emergency Medical Technician-Specialist/Ret.

Computer Skills: MS Word, Excel, Outlook, Access, PowerPoint, Internet, Email

Professional affiliations

Risk & Insurance Management Society, 2001 – present

Mid-Michigan Chapter, Society of CPCU, 1993 – present

Central Michigan Underwriters Association, President/1991

Olivet College Insurance Program Advisory Council and Adjunct Faculty Member

Contact this candidate