Quality Assurance Manager

Mitchell H. Schreiber

**** ******** • Wake Forest, NC 27587

***************@*****.*** • Cell 989-***-****

Summary

Over 19 years of global operations experience with successful progressive career advancement in the areas of

production, quality assurance, sales, product development, and engineering. Success is due in large part to

excellent planning and execution abilities coupled with superior teamwork, creative problem solving, and

outstanding communication skills.

Professional Experience

K-Flex USA (formally JV with Nomaco Inc.) – Youngsville, NC Feb ‘06 – Nov ‘09

Director of Manufacturing & Engineering/COO, L’Isolante K-Flex Group (Milan, Italy)

Responsibilities included manufacturing, logistics, purchasing, human resources, info rmation technology,

product development and inside sales for a privately held global rubber & plastic foam insulation company

supplying the residential, commercial & industrial construction industries with revenue up to $65 million.

Increased profitability of the elastomeric product line through collaboration, coaching, lean manufacturing

techniques, kaize n, and cost control which brought $1 million more to the bottom line.

Reduced safety related incidents by 52% and incurred no lost time injuries for 4+ years. This led to

receiving the North Carolina Department of Labor Gold Award for safety improvement in 2009.

Reduced customer complaints by 24% year over year through 5-why analysis and solid countermeasures.

Provide hands-on operations support for a start-up manufacturing plant in China.

ITT Industries – Fluid Handling Systems Division 1990 – 2006

ITT engages in the design and manufacture of various engineered products and related services in the United

States and internationally. The $600MM Fluid Handling Systems automotive group where I spent the

majority of my career was sold in February of 2006.

ITT Industries - Auburn Hills, MI Sep ‘04 – Feb ‘06

Director of Operations, Automotive Fluid Handling Systems

P&L responsibility for $108 million in annual revenue for three high performing non-union manufacturing

plants with 580 total employees supplying automotive fluid handling products.

Drive international strategic manufacturing footprint planning which added operating profit of $2 million

in 2005 and projected $5 million in 2006. Includes union and non-union plants as well as the entire

supply chain, in alignment with the ITT Goal Deployment Process.

Led the North American prototype and aftermarket service manufacturing technology center. Includes

fabrication of steel and plastic products using CNC equipment in a low volume /high mix operation.

Implemented 5S practices that allowed lean six sigma events to flourish resulting in a 17% decrease in

quality ppm defective rating, a 50% decrease in premium freight, and a $500K reduction in operational

expenses year over year.

HiSAN, Inc. (JV with ITT Industries) - Findlay, OH Mar ‘03 – Sep ‘04

Director of Operations, Automotive Fluid Handling Systems

Built a cohesive operations team in a 50/50 joint venture between ITT and Sanoh Industrial of Japan.

Operational responsibilities included; five non-union manufacturing plants, estimating, process

engineering, prototype and service groups.

Flawless start-up of a green field manufacturing site in Mississippi.

ITT Best Practice Award winner for developing a system to achieve outstanding customer service in the

area of product quality improvement.

HiSAN, Inc. (JV with ITT Industries) - Mt. Vernon, OH Jun ‘99 – Mar ‘03

Plant Manager, Automotive Fluid Handling Systems

Dramatically improved; safety, quality, cost, delivery and morale simultaneously through the

implementation of kaizen teams and total quality management tools to eliminate waste in this $50 million

annual revenue just-in-time delivery plant with over 200 employees in a turn-around situation.

ITT Gold Ring of Quality Award winner for continuous process improvement that created and sustained a

favorable bottom line and received ITT’s highest EHS audit rating.

Mitchell H. Schreiber • Page Two

HiSAN, Inc. (JV with ITT Industries) - Findlay, OH Jan ‘98 – Jun ’99

Quality & Engineering Director, Automotive Fluid Handling Systems

Led a business initiative that improved the company-wide quality rating by 46% with Honda.

Responsible for ISO 9000 certification and new model launches for all major transplant customers.

ITT Industries - Auburn Hills, MI Jul ‘97 – Jan ‘98

Sales Account Manager, Automotive Fluid Handling Systems

New business prospecting, acquisition, and account management that surpassed even the most optimistic

sales projections yielding $12.2 million in new business at well above average profit margins .

Built profitable mutually beneficial customer intimate relationships with several clients on a personal and

professional level.

Cambridge Industries - Lapeer, MI Dec ‘96 – Jul ‘97

Operations Manager, Automotive Interior Division

Led all manufacturing operations including appliqué, injection molding, painting, general assembly,

maintenance, manufacturing engineers and 273 U.A.W. union employees.

ITT Industries - Auburn Hills, MI Aug ‘92 – Dec ‘96

Design Engineering Manager, Automotive Fluid Handling Systems

Awarded 2 United States patents for a quick connect coupling design and featured in a trade journal

article of “Injection Molding” for development of a new compounded resin to prevent electrostatic discharge

created within the fuel system.

Led and participated in various new product development teams. One team was first to market on a low

cost coupling which gave the company a significant advantage for years at General Motors.

ITT Industries - Oscoda, MI Jan ‘91 – Aug ‘92

Quality Assurance Manager, Automotive Fluid Handling Systems

Led a 17 person quality assurance group in a plastic extrusion, forming and assembly plant which

included laboratory, statistical process control, and quality auditing functions.

Direct customer contact to permanently resolve concerns using formalized team orientated problem

solving techniques.

ITT Industries - Auburn Hills, MI May ‘90 – Jan ‘91

Quality Assurance Engineer, Automotive Fluid Handling Systems

Assisted plants in; problem resolution, customer surveys, and proactive customer visits.

Interfaced with customers and suppliers to review and promote new quality policies as well as conducted

supplier surveys.

Education

Certified Supply Chain Professional (CSCP) • 2009

APICS, The Association for Operations Management

Greenbelt Certified • 2006

ITT Industries, Auburn Hills, Michigan

Strategic Management Program • 2003

Ashridge Management College, Berkhamsted, England

Masters of Science in Management (MSM) • 1998

Walsh College of Business, Troy, Michigan

Bachelor of Science in Mechanical Engineering (BSME) • 1990

Lawrence Technological University, Southfield, Michigan

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